Managing execution of marketing plan with a portfolio of twelve dealership across five brands

Responsibilities include marketing through social media, e-mail campaigns, and text messages with the goal of re-engaging potential customers that are considered a lost opportunity. Responding to online reviews and complaints while attempting to increase positive reviews through customer service. Overall customer satisfaction in all three Nissan dealerships.

High paced sales environment that includes facilitating customer vehicle purchases by educating clients on current incentives and offers throughout multiple brand platforms. Daily operations include the use of Microsoft office applications, handling confidential client information, handling multiple clients simultaneously on several different platforms including text, online chat, e-mail, and telephone.Extensive experience in credit applications & assessments.

Position involved ensuring the safety and cleanliness of the building along with day to day operations; included collection of rent, interviewing potential renters and general maintenance.

Originally employed in a long term care facility then transitioned into the crisis unit for youth that were wards of the province. Working along side community members, Liaisons, and Social Workers, developed case plans and tools to allow clients to live an independent life.

Assisted customers with their shopping needs, suggested products, up-sold items, and maintained stock levels. Additional responsibilities included cash handling & loss prevention awareness.

Was promoted from a Customer Service Associate to Sales Supervisor. Responsibilities included assisting customers with purchases, cash handling, up-selling loyalty programs, phone purchases & contracts, as well as merchandising and loss prevention.