James B. Email & Phone Number

Colorado Springs, Colorado, United States

• Delivered exceptional sales presentations and demonstrations contributing to closed won for enterprise opportunities.• Led numerous successful proof-of-concepts using our software on customer’s infrastructure.• Co-led multiple live webinars to advise new and existing customers of product enhancements.• Created new demonstrations for internal teams to broaden available technical landscape.• Advised customers on DevOps best practices.• Completed comprehensive technical and security questionnaires, including RFIs, RFPs, and RFQs.

Colorado, United States

• Delivered exceptional customer sales presentations to all levels of IT management contributing to closed won for enterprise opportunities.• Partnered with IT to understand technical landscape and design integration strategies.• Served as trusted advisor across engineering, sales, professional services, and customer success by consistently demonstrating technical and business acumen.• Created new processes and enablement materials to scale global team and boost sales engagements.

Colorado, United States

• Collaborated with sales team to understand prospect’s business requirements and technical landscape.• Led successful technical sales meetings covering SaaS, integration, governance, and data security topics for international opportunities in the United States, Europe, and Australia.• Demonstrated solution as low risk, safe choice for IT departments by understanding concerns and alleviating them.• Completed comprehensive technical and security questionnaires, including RFIs, RFPs, and RFQs.

Texas, United States

• Drove successful deployments of enterprise SaaS solutions for international manufacturing, distribution, and service companies by gathering business requirements and specifications and translating them to technical solutions using process maps.• Partnered with IT to identify and map data sources and destinations.• Created data model, integration, and solution design documents for implementation teams.

Jacksonville, Florida, United States

• Led technical implementation of enterprise pricing platform, including hardware/software procurement, data modeling, integration, performance (application and database), UAT, and end-user training.• Advised business owners on process changes to maximize ROI of software investment.• Developed and implemented new support structures and training materials.

Jacksonville, Florida, United States

• Oversaw the design, development, testing, and deployment of enterprise solutions, including ERP and ecommerce projects.• Designed and developed new load-balancing and queue management software for ERP system.• Designed processes and test plans for QC teams. Conducted code reviews for peers.• Led and mentored team of junior developers.

Jacksonville, Florida, United States

• Designed, procured, configured, secured, and deployed enterprise-class UNIX infrastructure.• Designed and deployed backup and recovery strategies. Led and successfully conducted annual disaster recovery/business continuity tests.• Developed monitoring capabilities to ensure adherence to availability and performance SLAs.• Anticipated growth and proactively planned for new deployments.• Led and mentored team of junior administrators.

Jacksonville, Florida, United States

• Co-designed and developed online web portal for all divisions.• Developed and led training for support personnel.