James D. Burke, Mba
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James D. Burke, Mba Email & Phone Number

Director of Customer Service at Numuni, Inc.
Location: Toronto, Ontario, Canada 5 work roles 2 schools
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Role
Director of Customer Service at Numuni, Inc.
Location
Toronto, Ontario, Canada

Who is James D. Burke, Mba? Overview

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Quick answer

James D. Burke, Mba is listed as Director of Customer Service at Numuni, Inc. based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for James D. Burke, Mba.

James D. Burke, Mba previously worked as Branch Manager at Bmo Financial Group and Branch Manager at Td Bank Group. James D. Burke, Mba holds Mba, Business Administration from Gannon University.

Profile bio

About James D. Burke, Mba

James D. Burke, Mba is a Director of Customer Service at Numuni, Inc.. Colleagues describe him as "James Burke is a focused, inspirational manager. He led the branch to new heights while being focused on the team and their development. His leadership is genuine and he has a passion for his team members success. He brings the best out of all of his team members - he wins as a team. ."

Listed skills include Banking, Retail Banking, Coaching, Team Leadership, and 28 others.

5 roles · 21 years

James D. Burke, Mba work experience

A career timeline built from the work history available for this profile.

Branch Manager

Bmo Financial Group
  • 2015
  • Evening of the Stars attendee – ranked 10th of 158 branches in GTD
  • Starlight award winner
  • Finished year at 128% of Adjusted Achievement; a Year over Year improvement of 36%
  • Led market with 170% Net Promoter Score
2014 - 2018 ~4 yrs

Branch Manager

Td Bank Group

Toronto, Canada Area

  • During my three years as branch manager at TD Bank, I led three different branches to top quartile finishes earning a spot in National Champions Club each year. This success demonstrates that I build exceptional teams.
  • National Champions Club – finished 16th of 168 branches in GTA Region
  • Coached seven team members to earn Regional Champions Club honours
  • Achieved 141% of annual sales target and 155% of gross contribution target
  • Achieved 177% of annual volume growth target by growing the book of business by $97.7MM, including $45.3MM in mortgage volume growth or 1080% of target
  • Achieved 228% of annual investment growth target2012
2010 - 2014 ~4 yrs

Manager Financial Services

Td Bank Group

London, Canada Area

  • Transitioned into retail banking and learned the business from the ground up - became comfortable with all positions within the branch. Managed, coached and led a sales a team of 8 financial advisors.2010
  • Coached six team members to earn Regional Champions Club honours
  • Achieved 111% of annual sales target and 119% of gross contribution target
  • Achieved 99% of annual volume growth target by growing the book of business by $25.5MM2009
  • Manager Financial Services trainee
2008 - 2010 ~2 yrs

Team Manager

Td Bank Group

London, Canada Area

  • As a member of the TD Visa Customer Service contact centre management team I coached and led a sales team of 16 customer service officers. The call centre handled inbound customer calls.
  • Contributed to the site achieving $360MM in Balance of Account Transfers and Credit Limit Increases to a goal of $300MM
  • Coordinated site reward and recognition programs for 325 employees
2006 - 2008 ~2 yrs

Customer Service Officer

Td Bank Group

London, Canada Area

  • Handled inbound calls in TD Visa Customer Service contact centre with focus on the customer experience, generating sales and efficiency.
  • SVP Award Winner - TD Visa's Top Performer
  • Leadership role in the Project Trinity Conversion - Data Verifier, Pilot Project Developer and Resource Officer
2005 - 2006 ~1 yr
2 education records

James D. Burke, Mba education

Mba, Business Administration

Gannon University

Activities and Societies: Small Business Development Centre, International Students Association

Bachelor'S, Business Administration

Gannon University

Activities and Societies: GU Baseball, International Students Association, Small Business Development Centre Minored in Marketing and.

FAQ

Frequently asked questions about James D. Burke, Mba

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What is James D. Burke, Mba's role at their current company?

James D. Burke, Mba is listed as Director of Customer Service at Numuni, Inc..

Where is James D. Burke, Mba based?

James D. Burke, Mba is based in Toronto, Ontario, Canada.

What companies has James D. Burke, Mba worked for?

James D. Burke, Mba has worked for Bmo Financial Group and Td Bank Group.

How can I contact James D. Burke, Mba?

You can use AeroLeads to view verified contact signals for James D. Burke, Mba, including work email, phone, and LinkedIn data when available.

What schools did James D. Burke, Mba attend?

James D. Burke, Mba holds Mba, Business Administration from Gannon University.

What skills is James D. Burke, Mba known for?

James D. Burke, Mba is listed with skills including Banking, Retail Banking, Coaching, Team Leadership, Credit, Customer Experience, Financial Analysis, and Performance Management.

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