James Creviston Email & Phone Number

Los Angeles, Ca, Us

Oak Park, Ca, Us

Greater Los Angeles Area

Host of the Clean Comedy Podcast which is in the Top 2.5% of all podcasts and has over 5,000 monthly downloads.Writer for "Canceled News" with Adam Yenser.Former Producer/writer of WTF Happened In America This Week which is in the Top 1.5% of podcasts. Former Co-host on The Unofficial Disney Tonight Show with David Studebaker.Blogger and owner of Comedypreneur.com. Writer of "How To Produce Comedy Shows For Fun & Profit".Stand-up comedian and emcee. Performed all over the United States from Coast to Coast.Written jokes for headlining and featuring comedians as well as punch-up work on TV pilots, screenplays, and plays. Worked on shows that aired on Fox, BYUTV, and other digital platforms.

Camarillo, Ca

Supervise Help Desk techs on duty, including monitor calls, perform QC ontickets, and answer technical questions.Coordinate with Company Management and other team members to ensure flawlessdelivery of our service and prompt resolution of problems that arise in the field.Review contact records to ensure accurate and timely posting of all customerinteractions and service requests in company systems.Ensure a smooth-running Help Desk department.

Managed multiple call centers supporting six (6) languages.Instituted and managed Zendesk platform integration as CSR ticketing solution. Decreased complaint and refund rates by 45% in two quarters.Implemented CSR policies and protocols through documentation and training.Reduced CSR costs by 27% while increasing productivity by 67%.

Decreased customer product complaints by 30% during last 12 months.Tracked Quality Assurance trends and data reducing consumer complaints by 28% during last year.Developed and implemented quality-improvement and change strategies for consumer relations division of $500-million probiotic beverage company.Aligned consumer-marketing strategies to grow sales by 90% year over year.

Henderson, Nv

Planned and organized annual client conferences. Prepared and submitted reports. Updated and reconciled billing accounts. Created technical documentation. Coordinated meetings, schedules, and tasks.

Greater San Diego Area

Honorable discharge. Work center supervisor. Enforced military approved procedures. Liaison to the Commanding Officer.Gunners Mate

Master Of Arts (M.A.), Military History

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Arts (B.A.), History

Education record

Education record