James Dewick Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

- Strategically generate new business accounts.- Maintain & grow existing business accounts.- Build company awareness and branding on a national level (Australian region).- Develop operational procedures and `paperless office' policies.- Servicing corporate / domestic clients. Remote, telephone and on-site support.- Solution based sales and providing quotations to customers.- Supplier management. Order from and co-ordinate multiple suppliers.- Invoice clients for services and following-up payment.- Server and workstation management / maintenance / troubleshooting.- Create and maintain comprehensive technical system documentation.- Perform system audits.- Implement Cyber Security defence and attack prevention strategies.- Project management & co-ordination.- Carryout scheduled maintenance support plans.- Disaster recovery planning.

Benchmarking.com.au provides accounting firms and financial planners with the only independently sourced benchmark data across over 120+ industries. The product suite allows accounting firms and financial planners the ability to compare their clients businesses with other similar sized averaged results to identify areas for improvement. The suite also includes access to independently sourced industry reports giving an in depth overview of industry specific sectors. My role in this company includes:- Develop further awareness of the Benchmarking Suite of products within the financial industry in the Australian region.- Manage the sales process for new business clients.

Sydney, Australia

National Certifiers Pty Ltd is an Australian privately owned company providing Building Certification Services throughout the entire Sydney metropolitan region. We provide Building Certification Services such as PCA Services, Issue of Construction Certificates and Issue of Occupation Certificates in accordance to standards outlined in the Building Code of Australia (BCA) and NSW specific building legislation regulated by the NSW Building Professionals Board (BPB).Responsibilities in this role include:- Establish new company and ensure compliance to legal obligations set out by Building Professionals Board (BPB).- Design, evaluate, test, implement & review operational procedures, policies and practices to ensure legal compliance and maximum back office efficiency.- Implement and maintain “Cloud Based” IT solutions to achieve cost effective, fast, and secure access to business data and to aim towards a "paperless office" environment.- Establish and maintain a business “online profile”.- Design, launch and monitor marketing campaigns.- Business Development.- Manage and control business financials.- Manage and control business resources.

- Provide IT Consulting Services to Business Clients in the SME space.- Responsible for managing service delivery and maintaining standards based on client expectation.- Co-ordinate staff / sub-contractors in carrying out client requests on a daily basis.- Manage projects on a technical and business operations level.- Develop, manage and maintain business processes to ensure internal back office efficiency and standards are maintained to maximise output of company resources.

- Responsible for managing over 20 sites on regular basis on a technical level. Including Server preventative maintenance.- Worked with with directors and management team to discuss, design and implement company strategy and growth plans.- Servicing corporate / domestic clients. Remote, telephone and on-site support.- Solution based sales and providing quotations to customers.- Supplier management. Order from and co-ordinate multiple suppliers.- Invoice clients for services and following-up payment.- Telephone answering and scheduling technicians for on-site services.- Create and maintain comprehensive technical system documentation.- Perform system audits.- Employee induction training.- Project management and co-ordination.- Implement Microsoft Server and Network Infrastructure.- Disaster Recovery Planning.

- Server management / maintenance / troubleshooting- Workstation management / maintenance / troubleshooting- Remote support, telephone support, on-site support.- Project management.- Create and maintain comprehensive technical system documentation.- System audits.- Server monitoring & maintenance.- Prepare and implement new servers for clients.- Prepare and implement new workstations for clients.

Master Of Cyber Security, Information Technology

Graduate Certificate Cyber Security, Information Technology

Certificate I In Italian Langauge

Statement Of Attainment, Property Services (Real Estate Sales Person)

Diploma In Business

Certificate Iii In Financial Services

Certificate I In German Langauge

Certificate Iv In Business

Microsoft Certified Professional, Microsoft Technologies

Certificate Iii In Information Technology

Higher School Certificate, High School