James Hartman, Rcdd, Cts-D Email & Phone Number

Waterloo, Ia, Us

Designing audio visual solutions for corporate, educational, and collaboration spaces in Iowa and Wisconsin.

Employed by Communications Engineering, I performed A/V/S installation and service oriented tasks for Central Iowa projects. Technologies ranged from large conference room installations, badge access programming, surveillance camera management solutions, and various audio systems. Management Duties:● Communicate with Clients on scheduling and installation of work. ● Train clients on new equipment and technologies.● Manage projects equipment and asset tagging large clients like John Deere● Manage service tickets for audio visual requests● Create documentation when necessary for training purposes. Technical Duties:● Install and configure/program any equipment scheduled for the projects● Rack and terminate all equipment according to specified drawings and specs● Trouble shoot any issues in new or existing systems to obtain desired results.● Collaborate with manufacturers to troubleshoot, repair, and if needed, return non-working equipment● AV equipment worked with in this position: Creston, Extron, AMX, Biamp, Bose, Epson, Kramer, Rauland, Dukane● Security/Fire equipment: Lenel, Milestone, EST Professional Training:● Milestone Certification (July 2012)● Lenel Gold Certification (Nov 2010)● CEC Leadership Skills Training (2011)● InfoComm CTS Certificate (Sept 2010); and online courses to maintain the certification.● Extron associate AV Training (Nov 2012)

Philadelphia, Pennsylvania, Us

Employed through Aramark, I would oversee technicians and perform service oriented A/V Tech support for Sprint in conference centers on the campus of Sprint World Head Quarters in Kansas City. Management Duties- Oversee daily operations (six technicians) for audio visual on the Sprint World Headquarters. - Maintain the audio visual inventory for thousands of Sprint assets.- Manage projects for instillation of new and replacement equipment.- Follow up with Sprint clients and guests when a service ticket is completed or a negative survey was received.- Create disciplinary documentation when necessary for associates under my supervision.- Perform yearly evaluations for associates under my supervision.- Conduct pre-screening phone interviews for potential new hires.- Conduct weekly meetings and on site evaluations for weekly to go over operational changes and scheduling.- Responsible for safety training and adherence to corporate policies for the entire Conference Center division.Technical Duties- Required to install and maintain sophisticated audio visual throughout the campus (LCD projectors, Plasma TVs, Video Teleconference Systems by Polycom, Audio conferencing systems by ClearOne, and Automation systems by Crestron).- Assist Sprint clients and guests prepare for meetings in the conference centers by making technical suggestions and preparing the rooms for them.- Operate Auditorium multi-channel sound systems for large executive meetings.Job realated Training- Introduction to Crestron Programming (July 2009)- General FLSA Wage & Hour Training (April 2008)- Aramark Business Leadership Skills Training (April 2008)- InfoComm CTS Certificate (September 2007)

Branson, Mo, Us

During this three month contract position I was responsible for photography and video of the Kanakuk Kamp Colorado facilities. Every two weeks I was responsible for producing a video that each of the 150 camp attendees would take home.I also would post daily photos of all the camp activities for parents to view online.

This was a summer job that I held for a total of three summers.I was responsible for managing myself and three other technicians in the setup and operation of a 500 person auditorium and other smaller venues. Groups would rotate into the Convention Center every Monday and Friday, each having their own specific needs.