James H. Email & Phone Number

Munich, DE

Telesis7 is now Nagarro. We join forces with the most amazing group of engineers and people one can find. A company driven by its client orientation and focus on people. CARING are our values and make the distance and difference irrelevant between intelligent people what drive us every day.I am honored to be part of a team that not only celebrates our.

Chesterfield, Missouri, US

Wireless BSS/OSS, Engineering, & Product EmphasisMergers and Acquistions - Technology focusBSS/OSS in the Cable and Telecom spaceApplication Portfolio RationalizationPortfolio / Program / Project Management* M&A technology integration experts for many Cable/Telecom/Wireless transactions Recently involved in the 10th largest (by market cap) acquisition of 2.

Stamford, Connecticut, US

* Organize the technology transition among Bright House Networks, TWC Cable, and Charter Communications* Map business processes to key platforms across all 3 firms and work with key Business Units to determine strategic platforms to scale and migrate.* Build multiple program structures and teams to align organizations and business units for success on key.

Stamford, Connecticut, US

Program Manager for OSS/BSS Provisioning program including activation channels for devices (HSD & Phone - docsis compliant) via IVR, Handheld Activation, and browser based tools for customer care agents and field install techs.Managed the build of web services to connect MSO Billing systems to ODS/EDW and OSS/BSS Provisioning systems.Operationalized an.

Stamford, Connecticut, US

IT Portfolio M&A Lead - Technology Enterprise LiaisonCustomer Impacting Tech Portfolio (35 inter-related projects) and IT Operations Tech Programs (15 back office integrations)Technology Transition Services Agreement (TSA) author, including TSA durations for key platformsBusiness Services mapped to platformsFacilitate bi / tri-lateral M&A Technology.

Stamford, Connecticut, US

Lead strategic initiatives for IT LeadershipManaged the scope of the Acquisition with Executive Leadership to ensure all Customer services persist with minimal interruptionManaged Transition Services Agreement for M&A Activity between acquirer and sellerPerformed an audit of existing platforms that would need to persist for the Transition Services.

St Louis, Missouri, US

Executed IT Operations Strategies for two Fortune 500 firms, resulting in IT Operations roadmaps that reduced IT Support costs and enhanced the break-down of IT departmental silos by integrating all facets of IT Operations. Lead strategic service management tool enablement engagements with specialty in incident, change, service request, cmdb, portfolio.

Stamford, Connecticut, US

Built a PMO greenfield, including best practices standards, project management process, portfolio selection techniques, and Project/Enhancement intake and execution.Grew the PMO from IT focused into a cross BU discipline that included Care, Product Management and eventually a Strategic Enterprise PMO, supported by the CA Clarity platform to enable.

Provided guidance on building a Project Management Office from the ground up on site at Charter Communications. Included working with the CIO to put in place a Governance program and a centralized PPM reporting system for the IT department

Zurich, Zurich, CH

Led strategic technology evaluation for the A-B Engineering building in cutting over from land-line based voice and data to a secure cloud based computing and telephone network from Cisco systemsOrganized a new technology evaluation looking at Legal Matter Management systems in order to reduce the companies' exposure to legal vendor charges' inaccuracies.

Overland Park, Kansas, US

Managed the process maturity for 7 ITIL areas. Owned the project plan to implement each of the process modules. Worked with technical teams to build an internal service catalog. Helped to document process workshops and mapped job titles to roles in the process.

Overland Park, Kansas, US

Served as a Release Program Manager for a multi-billion dollar project that offered large business a combined data and voice offering. The aspects of the program managed included Engineering, HR, Training, IT, Marketing, Local, Long Distance, and Wireless. Worked with vendors Cisco, Nortel, Tellabs, Telcordia etc. Managed overall program status, issues.

Overland Park, Kansas, US

Managed build out of the infrastructure for Sprint PCS 3G wireless vault. This included making games and ringtones available over the sprint data network. Most coordination included working with the infrastructure team and the security teams to build dmzs to deliver a robust architecture. Built a standardized project plan by working with a group of lead.

Mba

Bs, Finance & Spanish