James Diamond, Jr. Email & Phone Number

Results-proven sales, service, and operations leader with experience in the hospitality, insurance, and retail industries. High caliber business and financial acumen driven by a take charge strategic focus on revenue and profitability. Builder of high-performance teams that deliver results and create a culture of collaborative engagement. Dynamic ability to scale organizations through innovative systems and processes that streamline efficiencies and secure top position in rapidly changing and competitive markets. Enthusiastic trainer and mentor to the next generation of leaders drawing upon a deep arsenal of tools, techniques, and technologies. CURRENT ROLE• General Manager/Director of Sales, Interpool Distributing Corp., Lafayette, NY PRIOR ROLES• Field/Classroom Training Manager, Wolak Group• Financial Services Professional, New York Life• Sales Consultant, JFS / Curtze Food Service• Chief Operations Officer, Save A Lot Food Stores CORE COMPETENCIESLEADERSHIP: • Cross-Functional Teams • Strategic, Data-Based Decision Making • Business and Financial Acumen • Technology Savvy • Revenue Growth and Profitability • Process and Productivity Improvement • New Business Development • Training Facilitation • Training Content Creation • Recruiting, Hiring, Mentoring • Staff Development • Strategic Alliances and Key Business Partnerships • Regulatory Compliance and Safety Standards • Diversity, Equity, and Inclusion (DEI) • Communication • TECHNOLOGY/SOFTWARE: • CRM • MAS 90 • QuickBooks • SalesPro • Dumac • Co POS • Microsoft Office Suite (Excel, Word, PowerPoint) • SalesForce • EDUCATION• Associate of Arts (AA) in Business Management (graduation 2023) CERTIFICATIONS• Salesforce Essential Training, LinkedIn Learning • Life & Health License, FINRA • Series 63 License, FINRA • Series 6 License, FINRA • ServSafe Instructor/Proctor, Natl. Restaurant Assn. • (Add contact information)

Listed skills include Sales, Customer Satisfaction, Direct Sales, Building Relationships, and 28 others.