James Dingle Email & Phone Number

Seattle, Washington, United States

New Delhi, In

Austin, Texas, Us

Manager for 40+ engineers and 6 teams. Responsible for hiring, organization changes, compensation and performance management. Owned Identity & permissions, SSO, Enterprise directory services, Employer portal, notification systems.• Defined technical roadmap in collaboration with product management, UX design, and other stakeholders at Sr Director and VP level to ensure alignment with business objectives and requirements.• Defined technical strategy for ABAC, RBAC. Delivered a permission engine for Enterprise customersusing Zanzibar and Kafka.• Delivered directory synchronization of Enterprise users through SSO handshake.• Delivered high availability browser notification platform with Server-Sent Events, sending millions ofnotifications a day.• Defined and followed to completion technical and project roadmap for the AWS migration of theEnterprise group.• Delivered a hierarchical centralized customer database, helped partner teams to deliver hierarchicalreports and UI components.• Delivered the Employer Portal for Indeed customers. 🌎 https://employers.indeed.com/home• Migrated frontend components to Apollo GraphQL and Webpack Federation.• Provided technical guidance, cross-team architecture reviews, design reviews, to senior and principalengineers.

Austin, Texas, Us

• Manager for 4 teams and 16 engineers for Indeed Resume, serving 200k daily users. Responsible for hiring, compensation and performance management. 🌎 https://resumes.indeed.com/• Improved the candidate response rate to recruiters from 20% to 44% with A/B tests.• Designed and delivered Indeed Subscriptions, increasing revenue by 30x over 4 years.• Rebuilt the search pipeline with Elasticsearch and Apache Flink, redesigned the web services andapplications in 30 countries, messaging layers, and machine learning components.• Lowered the publication lag of a new resume to Indeed from 30-60 minutes to a p95 of 20 secondswith a throughput of a billion resumes a day.• Delivered AI components for ranking algorithms; defined and delivered improvements on queryparsing using ANTLR.• Delivered a new distributed Resume database with 99.999+% availability and over 2 Tb, optimized forcontent rendering of results pages.• Implemented bot detection mechanisms to preserve jobseeker privacy.• Delivered of GDPR requirements on jobseeker resumes and messaging.• Improved the productivity of the team by 40% by delivering CI/CD pipeline with automated testing,and virtual test environments allowing concurrent changes to be run in parallel.• Migrated the Indeed Resume website to React, Java Spring Boot.• Provided technical guidance, architecture reviews, design reviews, code reviews to junior and seniorengineers• Defined and implemented reliability and observability libraries, processes and alerting policies to reach 99.99% availability.

Redmond, Washington, Us

- Delivered the backend catalog for games, music, TV, apps, with integration of digital rights (BigCat). Used big data processes for ingestion, worked on various parts of the Lucene-based searchsuch as ranking, autocomplete, stemming.- Implemented Zune and Xbox Music backend for catalog, billing and subscription services, musicmobile services and digital rights management.- Modernized the SQL platform for Xbox Music; trained the team for high performance and stableSQL code patterns and execution plans, implemented systematic instrumentation and monitoringof database layers, worked with DBAs on defining SAN architecture, and high-performancereplication (20k rows /s).- Delivered ingestion pipeline for Xbox Smartglass, games and movies.- Reduced technical debt and operational management of various Xbox 360 subsystems, to increasereliability and enable teams to focus on the delivery of Xbox One.- Designed and migrated SQL codebase to a CI/CD solution managing the deployment of a fleet ofSQL server databases, which eliminated service outages during deployment.Reporting for royalties and PKIs for business strategy.

Engineer, Computer Science

Bachelor'S Degree, Philosophy

Associate'S Degree, Computer Science