James D. Major Email & Phone Number

Wakefield, Ma, Us

United States

Hands-on Lead Engineer with significant technical and project management achievements from architectural design through deployment of a large-scale multi-tiered Situation Awareness (SA) Enterprise Manager of Managers (EMOM) system to multiple regional network operations security centers; within schedule, with minimal crew, while decreasing costs! Installed and integrated IBM Netcool and Tivoli product suites across 18 Virtual Red Hat Linux and MS Windows distributed systems to provide event… Show more Hands-on Lead Engineer with significant technical and project management achievements from architectural design through deployment of a large-scale multi-tiered Situation Awareness (SA) Enterprise Manager of Managers (EMOM) system to multiple regional network operations security centers; within schedule, with minimal crew, while decreasing costs! Installed and integrated IBM Netcool and Tivoli product suites across 18 Virtual Red Hat Linux and MS Windows distributed systems to provide event aggregation, management, enrichment, and asset discovery - all presented through secure load balanced dashboards (event lists, service views, network topologies and business system models) for comprehensive enterprise situational awareness in a single-pane-of-glass and improving response and recovery times. Implemented two-factor authentication with common access card authentication for secure access. Developed numerous cost, labor, performance and resource efficiencies through engineering design, development, installation, documentation, deployment, automation and recovery. Overcame numerous technical and process challenges meeting critical timelines while achieving multiple stages of service and process compliance requirements to ensured information and operational security, business critical system availability and data integrity. Developed security and process documentation. Lead small compliment of local and remote network, systems and site engineers throughout the development, deployment and sustainment phases of project. Met high security controls requirements by assessing, documenting, and applying federal information processing standards (FIPS) and implmenting Risk Management Framework (RMF) security controls. Show less

- Global Enterprise Systems Management Infrastructure Engineer with extensive experience in systems, applications & network implementation and management.Accomplishments: Saved $100,000's and 1,000's labor hours, resolved hyper-critical service problems, implemented and automated infrastructure installs, upgrades, integrations, migrations and 24x7 recoveries, establish Global IT Management Service Delivery documentation.- Level 3 Customer Account focal specializing in: Tools… Show more - Global Enterprise Systems Management Infrastructure Engineer with extensive experience in systems, applications & network implementation and management.Accomplishments: Saved $100,000's and 1,000's labor hours, resolved hyper-critical service problems, implemented and automated infrastructure installs, upgrades, integrations, migrations and 24x7 recoveries, establish Global IT Management Service Delivery documentation.- Level 3 Customer Account focal specializing in: Tools infrastructure design, communications, integrations, automations & support, documentation and training. - Proven experience leading teams, managing enterprise projects, designing/building/upgrading tools infrastructures, integrating, automating & migrating services, reducing costs through custom automations, enhancing and extending solutions & services, training management, operations & technical personnel, performing timely & effective problem esolution.- MAJOR ROLES: Level 3 Account Focal, IBM Tivoli Monitoring (ITM) 6 Migrations Specialist (including SAP), Infrastructure Designer/Architect, Systems Integrator, Automation Engineer, Programmer, Project Manager, Work Request Dispatcher, Test & Disaster Recovery Engineer, Trainer and 24x7 OnCall Support.- TOOLS: ITM 6.2, Tivoli Framework 4.12, Distributed Monitoring (DM) 3.7, Tivoli Enterprise Console (TEC) 3.9, Sybase/DB2, Tivoli Netview 7.12, Novell ZENworks for Servers 7.1, BMC Patrol, Cybermation ESP 3.x, SIMON 2000-Problem/Change: ISM/TSRM, ManageNow, Remedy, Peregrine, CLARIFY-RDBMS: Sybase, DB2, Oracle, MS SQL Server-INTEGRATIONS/AUTOMATIONS: Auto-Ticketing, B2B FTP automations, Database Maint, application restarts, alert forwarding: Netview->TEC<->Remedy&MNow SMARTS<->MNow, TEC->SMTP, ZENworks->TEC, paging.-PLATFORMS: IBM AIX 6.1, Sun Solaris, Linux (Redhat & Susse), MS Windows NT/2000-2008 Servers, Novell Networks-PROGRAM LANGUAGES: C++, Perl, Shell Script, Java, XML, HTML, Javascript, Basic, SOAP Show less