James Doane

James Doane Email and Phone Number

Contact Center & Operations Leader / Team Builder
James Doane's Location
Grand Rapids Metropolitan Area, United States
James Doane's Contact Details

James Doane personal email

n/a

James Doane phone numbers

About James Doane

James Doane is a Contact Center & Operations Leader / Team Builder. Colleagues describe him as "Jim is a well seasoned contact center leader who builds strong teams to execute on strategic initiatives. He is passionate about constantly improving customer experience and leverages best practice knowledge to achieve this aim. He is a true steward to the development of his staff and is never without a great analogy to drive home a point or concept. He will be a valued thought leader in organizational development discussions." and "Jim is a strategic leader that knows his business. He develops a great situational understanding of the business landscape that he operates in. One of his greatest talents is his ability to articulate a clear vision in times that others are struggling with ambiguity. I learned a great deal from Jim and I admire him tremendously for his talents."

James Doane's Current Company Details

Contact Center & Operations Leader / Team Builder
James Doane Work Experience Details
  • Priority Health
    Director, Customer Care Operations
    Priority Health 2014 - 2020
    Greater Grand Rapids, Michigan Area
    View
  • Farmers Insurance
    Director, Service Operations
    Farmers Insurance 2009 - 2014
    Greater Grand Rapids, Michigan Area
    View
  • Farmers Insurance
    Customer Advocate Manager
    Farmers Insurance 2008 - 2009
    Hillsboro, Oregon
    View
  • Nationwide Insurance
    Training And Quality Manager
    Nationwide Insurance 2005 - 2008
    Portland, Oregon Area
    View

James Doane Skills

Insurance Process Improvement Training Leadership Customer Service Team Building Call Centers Coaching Property And Casualty Insurance Call Center Management Workers Compensation Customer Retention General Insurance Employee Benefits Claims Management Sales Health Insurance Cross Functional Team Leadership Quality Assurance Sales Management Change Management Organizational Leadership Underwriting Marketing Strategy Direct Sales Claim Risk Management Recruiting Customer Satisfaction Team Leadership Project Management Strategic Planning Customer Experience Business Development Casualty Organizational Development Operations Management Employee Engagement Employee Training Leadership Development Business Analysis Sales Operations Team Management Performance Management Microsoft Office Workforce Management Executive Leadership People Management

James Doane Education Details

Frequently Asked Questions about James Doane

What is James Doane's role at the current company?

James Doane's current role is Contact Center & Operations Leader / Team Builder.

What is James Doane's email address?

James Doane's email address is ja****@****nce.com

What is James Doane's direct phone number?

James Doane's direct phone number is +161694*****

What schools did James Doane attend?

James Doane attended Ashford University.

What are some of James Doane's interests?

James Doane has interest in Children, Economic Empowerment, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture.

What skills is James Doane known for?

James Doane has skills like Insurance, Process Improvement, Training, Leadership, Customer Service, Team Building, Call Centers, Coaching, Property And Casualty Insurance, Call Center, Management, Workers Compensation.

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