James Donald Email & Phone Number

United Arab Emirates

United States

• Working on redesigned & Streamlining AP workflows, identify and drive automation opportunities, delegation of authorities and create KPIs for the department.
• Driving training and improvements to the process.
• SOD / Internal control documentation, advice and guidance on AP activities to team.

Toronto, Canada Area

• Reporting to the Controller & CFO, responsible for full cycle Accounts Payable Operations for 2 Entities i.e. timely AP invoice processing, vendor statement reconciliations, Month end close accruals, accuracy audit.
• Managing the AP team, set goals and targets relating to the quality and productivity of the team and facilitated continuous training and improvements to the process.
• Redesigned AP Process flows, updated delegation of authorities, consolidated vendor invoicing, eliminated inefficient vendor relationships and created KPI for the department.
• Implementation of expense management program for T & E - expense management software.
• On-boarded 2 other US entities onto Net Suite.
• Process Improvements: Implemented OCR for invoice entry, Expensify for expense management,

Oakville

• Working in AP team handling multiple entities and multiple currencies
• Responsible for Vendor and GL Reconciliations – ensuring 100% CSAT by monitoring, maintaining TAT, handling escalations (if any)
• Single Point of Contact for AP payment queries - Investigate and Provide resolution to invoices stuck in exceptions, by coordinating with warehouse, receivers and requisitioners.
• Handling Duplicate Payment Audit process by performing Root Cause Analysis on duplicate payments and presenting recommendations in CAPA model.
• Collaborating with FinTech / RPA team robot issues & development

• SME for Finance & Accounting shops, responsible to study processes & drive process improvement projects using Lean & Six Sigma methodologies (DMAIC)
• Robotic Process Automation Assessments, facilitation for UAT’s, Creation of Business Requirement Documentation
• Program Management Finance Dept on initiatives led by the organization, acting as a liaison between business & IT department
• Delivery Risk Management – Stressed & Red Flag Accounts, Governance, Mediation & Closure
• Maintenance / Tracking of Sprints – follow-up and planning for backlog / open items. Negotiating / Mediating work around for roadblocks / challenges.
• Reporting on the Accuracy, Efficiency & Effectiveness of the metric reporting to financial, operational and compliance processes for my span.

• Managed a team for processing payable i.e. Candidate Expense Reimbursements, American Express recruitment & Business travel account card reconciliations & Payments, Talent Vendor Payments, BGV Payments.
• Performed FTE analysis i.e. Resource calculations for determination of the team size and used strength based assignment model to enable team to perform at the best.
• Drove Continuous Process Improvements, developed metrics for the processes KEY ACCOMPLISHMENTS/PROJECTS:
• Built a knowledge management repository for effective documentation capture, detailed SOPs (Standard Operating Procedures)
• Successful Deployment of SFDC for the HR & Finance community – Interface ERP - SAP
• Project Lead for Automation for BTA & Recruitment Cards – ERP SAP

• Successful setups of Accounts Payable department in Hyderabad to handle AP for North America, Singapore, Dubai, Australia, and ensuring payments are processed within payment terms.
• Met stakeholders on a fortnightly to address major challenges with interunit settlements for payments to vendors like MDS and telecom vendors (AT&T, Verizon) resolving disputes and payment discrepancies.
• Met PO creators /buyers on a weekly basis to resolve issues with receipts, Purchase order creation.
• Recruitment of staff, assessing training needs, gauge knowledge levels of staff & analyze performance.
• Responsible for day to day operations, stakeholder management & Metrics reporting.
• Review and approve all major accounts payable transactions over $100,000 for US & 5000 SGD to ensure entries in good order.

Responsible for processes (a) Vendor setup (b) Trade Payable System (c) Compliance (d) Billing (e) Cash Apps (f)Revenue Reconciliation (Studio Ops)- Periodic validation of Vendor master database- New Vendor setup audit - Handled the Quarterly Suppression activity – Suppressing the Inactive vendors- Ensure timely submission of Domestic & Foreign Year end.

A one year training program designed for candidates with potential to be groomed as leaders. The selection procedure is based on various parameters i.e. written test, psychometric test, JAM sessions, group discussions etc., post selection the trainee will be put through a series of trainings which comprise of soft skills, leadership skills etc., the.

Incharge of a team of 5 associates (invoice processing & audits):Responsible for calculating Monthly Variable incentive payouts for the process Technical SPOC for the team. Resolution Queue Single Point of Contact for 2 business divisions.Projects handled as a Process Developer:Setup and Lead the duplicate payment audit payment project.Single point of.

Hyderabad

1st corporate exposure - as an associate was trained, tested and exposed to Invoice Processing, Audits, duplicate payment audit, customer service, vendor maintenance pieces

A leading financial consultancy, specializing in project financing from major banks and other financial institutions.- Involved preparation of project reports of small / medium scale industrial projects and other varied aspects of work connected with term financing of projects.- Scrutiny of technical know how agreement and suggestion of certain clauses in.

Accounting Fundamentals, Accountancy

Accounts Payable, Petty Cash, Payroll / Tax Credits, Unions & Guilds, Production Paperwork and Budget

Mba, Finance And Financial Management Services

Bachelors Degree In Commerce, Business Administration, Management And Operations

Activities and Societies: Debates, JAM Sessions, Essays

+2, Commerce

Activities and Societies: Member - Literary Union , School Debate Club, JAM sessions, Essay Writing competitions - at Graduation level

Ssc, Maths, Science, Economics

Schooling