Jim D. Email & Phone Number

Oklahoma City, Ok, Us

• Pivoting strategies in real-time as the market evolves, enabling the organization to unlock new customer segments and propel sales growth. • Harnessing strategic vision to spearhead growth initiatives, digital market expansion, and competitive differentiation, propelling the organization to new heights." (Highlight proactive leadership and driving results) • Cultivating a dynamic and engaged team through strategic talent acquisition, development, performance optimization, and motivation, unlocking their full potential. • Optimizing costs, maximizing profitability, and mitigating risks through data-driven decisions and strategic resource allocation, ensuring operational excellence. • Championing open communication, fostering stakeholder collaboration, and building strong internal/external partnerships, driving alignment and success. • Obsessively tracking and analyzing customer experience to identify areas for improvement and deliver exceptional value, securing long-term loyalty.

Fort Worth, Texas, Us

Director of Insurance for GM Financial, International Operations, Detroit Michigan • Reinvigorated sales of essential Vehicle Service Contracts, Floor Plan Insurance, Mechanical Breakdown Insurance, Credit Insurance, and Involuntary Unemployment insurance across the Latin American markets. Leveraging my deep understanding of these markets we secured more favorable terms for the Brazil program and strategically transitioned the Mexico program to a new provider leading to significant expansion of both programs and gaining 45% improvement in bottom line profit to the GM entities. • Spearheaded the launch of Guaranteed Asset Protection (GAP) insurance for GM Financial in Brazil and Mexico, defying initial skepticism. Despite initial doubts about its cultural fit, I championed the GAP program, leading to its successful implementation in both markets. This bold move resulted in an impressive 18% surge in insurance product sales across both regions, demonstrating the program's value and my ability to identify and capitalize on new growth opportunities.

DDF empowers automotive businesses to thrive on a global scale. We guide start-ups to success and revitalize underperforming units, unlocking their full potential. Our niche expertise lies in crafting innovative automotive protection products that drive growth and customer satisfaction.nt and successful deployment of a diverse portfolio of insurance products for international markets. This comprehensive suite included Motor Vehicle Insurance, Floor Plan Insurance, Mechanical Breakdown Insurance, Vehicle Service Contracts, Guaranteed Asset Protection, Credit Insurance, Involuntary Unemployment Insurance, Tire and Wheel, Appearance products, and Advanced Lease Protection. My strategic vision and decisive leadership ensured these offerings catered to the unique needs of each market, driving significant growth and solidifying our competitive edge.• Developed and executed an expansion plan for Colorado-based Sonsio LLC to open operations in the Chinese marketplace. 2012 - 2015• In 2017, during a 12 month consulting engagement with GM Financial, I recognized a critical opportunity in the Chinese market. Leveraging my deep understanding of Chinese automotive culture, I spearheaded the redevelopment and relaunch of a previously failing insurance program. Within a short timeframe, I successfully trained SAIC GMAC employees to train the SAIC GM dealer to sell retail insurance products, resulting in the program becoming the most successful of its kind in China. This accomplishment is a direct testament to my cultural expertise and ability to drive impactful change in foreign markets.2016-2017

Chicago, Illinois, Us

The Warranty Group has been acquired by Assurant and is one of the world's premier global providers of warranty solutions and related benefits, with operations in more than 35 countries and nearly 1,700 employees.

Chicago, Illinois, Us

• Transformed team communication, driving a remarkable 191% YOY surge in pre-tax income, eliminating a $6 million regional operating loss in the Asia Pacific Markets. Led a bold overhaul of management policies and contracts, propelling the organization to profitability. • Unearthed a golden opportunity in contract negotiations, slashing quarterly costs by $1.2 million. • Defended the company's image in a foreign market by masterfully using contract terms, convincing a client to cancel their contract, saving the company. • Navigated a crisis in China, retaining an impressive 95% of clients. Steadfastly protected company assets and resources, while regaining employee trust and building new safeguards in the aftermath of a crisis.

Chicago, Illinois, Us

Led cross-functional and multicultural teams across six Latin American markets, motivating them to meet targets for revenue growth, quality improvement, profit strategy, operational efficiency, and customer experience.• Evaluated investment opportunities in a relevant market with caution and precision, resulting in a remarkable 50% return on investment. • Created and managed multiple high-performing international organizations by introducing new strategic direction, pricing methodology, and infrastructure investments. This approach resulted in a phenomenal 29% CAGR for five consecutive years, leading to more rapid growth.• Implemented the "Balanced Scorecard" in a strategic market, leading to a 22% improvement in operational efficiency and inspiring employees to embrace change. • Led M&A activities for compliance with new regulations which resulted in the acquisition of an insurance company. Achieved a 100% increase in sales within six months and an overall growth of 17% in the first year. • Directed the development and implementation of Mexico's first web-based automobile sales portal, enabling the availability to sell between dealerships and direct-to-consumers capabilities for the first time.

Chicago, Illinois, Us

Successfully navigated through the obstacles of inflationary markets while effectively managing a diverse team of 300 individuals across Argentina, Brazil, and Mexico. As a result, the region experienced a significant revenue growth and profits boost, contributing to a stronger and more prosperous Latin American division for the corporation.• Growth Driver: Leveraged the Carrefour Argentina relationship to expand the clientele and gain a foothold in two new countries, resulting in a substantial 12% increase in revenue. • Entrepreneurial Agility: Demonstrated entrepreneurial agility in capturing a new client, which led to a remarkable 18% increase in sales for the Brazilian business operation.• Cross-Functional Team Leadership: Restructured the Argentine business unit by deploying cross-functional leadership skills, significantly reducing general expenses by a whopping 60% and minimizing exposure to local economic events.

New York, Ny, Us

AIG is an Industry leader in underwriting service contracts and mechanical breakdown insurance for the world’s largest and most recognizable brands and vast spectrum of consumer and commercial products.• Provided guidance and mentorship to teams across culturally diverse international locations in Europe, Asia-Pacific, and Latin America, utilizing disciplined methodologies to successfully implement new products and programs that were tailored to meet the unique needs of local markets. Spearheaded the establishment of ambitious growth targets in emerging markets, while simultaneously expanding programs and distribution channels in existing markets to drive growth, enhance market presence, and invigorate overall business performance.• $60 Million increase in the region by restructuring underperforming business units, eliminating underperforming programs while adding newly designed consumer products that fit the markets. • Established Latin America's largest Warranty provider in Brazil by forging a partnership with Whirlpool Corporation in Brazil.