James Downey Email & Phone Number

London, Gb

Dundee, Gb

Dundee, Scotland, United Kingdom

As the Secretary of the Marketing Society at the University of Dundee, I was instrumental in the administration and organization of the society's activities. My responsibilities included:Administrative Management: Maintained accurate records of all society meetings, including minutes, agendas, and attendance, ensuring efficient documentation and communication.Event Coordination: Assisted in planning, organizing, and executing marketing events, workshops, guest lectures, and networking opportunities for society members.Communication Liaison: Acted as the primary point of contact between the society members and the university administration, facilitating clear and timely communication.Membership Management: Handled membership applications, maintained an updated database of members, and ensured all members were informed about upcoming events and opportunities.Promotion and Outreach: Collaborated with the marketing team to create and distribute promotional materials, utilizing social media and other channels to increase the society's visibility and engagement.Budget Oversight: Assisted in managing the society's budget, ensuring financial records were accurate and all expenses were documented and approved.

Dundee, Scotland, United Kingdom

As an enthusiastic and driven Depop reseller, I have successfully built a thriving online store from the ground up. My journey in the world of digital retail has not only honed my business and marketing acumen but has also allowed me to connect with a diverse community of customers and fellow resellers. I pride myself on curating high-quality, sought-after products and delivering exceptional customer service, as reflected in my 100+ 5-star reviews and a growing follower base of 16,000+.Roles & Responsibilities:Product Sourcing & Curation: Expertly select and source unique, high-demand items. My keen eye for trends and quality has been key to developing an inventory that resonates with my target market.Brand Building & Social Media Management: Successfully cultivated a strong brand presence on Depop and social media platforms. Engage with a large follower base through creative content, strategic postings, and active community engagement.Customer Service Excellence: Maintained a consistent record of 5-star customer reviews through exceptional service, including prompt and transparent communication, problem-solving, and personalized shopping experiences.Sales & Negotiation: Skilled in pricing strategies, sales tactics, and negotiation, ensuring profitability while offering competitive prices.Shipping & Logistics Management: Efficiently manage the logistics of packaging and shipping, ensuring timely and safe delivery of products to customers.Data Analysis & Market Research: Utilize platform analytics and market trends to inform strategies, optimize listings, and drive sales growth.Skills:Digital Marketing & BrandingCustomer Relationship ManagementE-commerce & Online Retail ManagementTrend Analysis & Product SourcingSocial Media Engagement & Growth StrategiesSales, Negotiation, and Pricing StrategiesInventory and Logistics Coordination

Dundee, Scotland, United Kingdom

During my 12-week marketing internship at Elevator, I had the privilege of contributing to the Empower: Digital Skills Programme and supporting key marketing initiatives across the organisation. My role focused on creating and implementing strategic marketing plans to boost awareness and engagement for the programme, which serves businesses and individuals in the Tay Cities region.Key highlights of my experience include:Developing a 16-week social media campaign tailored to diverse audiences, driving enrolments and engagement.Designing impactful promotional materials such as flyers, roller banners, and Eventbrite pages, ensuring consistent branding.Conducting market research to identify trends, target audiences, and best practices, which informed strategy refinement.Collaborating with the University of Dundee and other partners to expand the programme’s reach and engagement.Managing event promotion and outreach efforts, leading to increased visibility and participation.This role allowed me to enhance my skills in strategic marketing, content creation, and audience engagement while contributing to a meaningful initiative that supports digital skills development. I'm proud of the impact I made during my time at Elevator and look forward to applying these experiences in my future roles.

Dundee

As a dedicated Duty Manager at BrewDog, I blend my passion for the craft beer community with my culinary creativity and digital savviness. My journey in this vibrant and fast-paced environment has equipped me with a unique set of skills, ranging from customer service excellence to social media strategy and artisan pizza crafting.Roles & Responsibilities:Team Leadership & Operations Management: Spearheaded daily operations at BrewDog, ensuring a seamless and enjoyable experience for both staff and patrons. Excelled in team management, problem-solving, and maintaining high standards of service.Social Media Management: Developed and executed engaging social media campaigns that amplified our brand's voice and connected with our community. Managed platforms like Instagram, Facebook, and Twitter, growing our digital footprint and enhancing customer engagement.Culinary Expertise in Pizza Making: Infused creativity and skill in the art of pizza making, crafting high-quality, delicious pizzas that complemented our craft beer selection. Streamlined kitchen processes for efficiency without compromising on the gourmet experience.Customer Service & Engagement: Fostered strong relationships with customers, ensuring their experiences were memorable and aligned with BrewDog's ethos. Addressed queries and feedback with professionalism and a customer-first approach.Skills:Team LeadershipSocial Media Strategy & AnalyticsContent Creation & BrandingCulinary Arts & Food SafetyCustomer Relationship ManagementOperational EfficiencyEvent Planning & Coordination

In this position I start out as a crew member but was given more responsibility as time went on. I made staff rotas, opened and closed the shop, ordered delivery's for the store, put away deliveries and delegated work to crew members.

Dundee, Scotland, United Kingdom

Won crew member of the year 2017 and was promptly promoted to Supervisor.

Glengarriff, County Cork, Ireland

General waiting duties including cash handling, bartending and cleaning

Bachelor'S Degree, Business Management

Activities and Societies: Business SocietyClasses taken in Year 1: International Business Environment Digital Business and Innovation.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: International Education Exchange Council (IEEC)Classes Taken During Exchange - Principles of Marketing.

Interactive Media, A

Activities and Societies: Web Design, Coding, Video Editing, Graphic Design

High School Diploma, Business Studies/Physics/Geography/History/Irish/English/Maths, Leaving Certificate