•Engage with prospects as part of the pre-sale process to understand their current goals and business problems.•Deliver demonstrations of the Signal platform to show how the Signal platform can fill a prospect’s technology needs. •Design solutions to solve prospect and existing client business leveraging the Signal platform.•Design solutions as part of a partnership with other digital marketing vendors in the space and provide market driven requirements to the Product and Development teams to drive platform enhancement.

•Designed custom and complex solutions involving ecommerce, web analytics and digital marketing technology•Evaluated new and emerging technologies, their benefit to clients and how they will solve client problems.•Partnered with Sales and Client Services to engage with prospective and existing clients on new business opportunities through the presentation of solutions, scoping of proposed projects, and the development of estimates.•Developed new, previously unavailable service offerings around new and emerging technologies.

•Specified market requirements for current and future products by engaging with internal and external clients to understand current business problems.•Developed product specifications and designs to bridge the gap between requirements and development.•Served as internal and external product evangelist.•Spearheaded integrations with multiple third party vendors.•Developed and maintained relationships with the 3 largest, enterprise vendors in the tag management space.

•Specified market requirements for current and future products by engaging with internal and external clients to understand current business problems.•Developed product specifications and designs to bridge the gap between requirements and development.•Served as internal and external product evangelist.•Spearheaded integrations with multiple third party vendors.•Developed and maintained relationships with the 3 largest, enterprise vendors in the tag management space.

•Developed documentation vital to the rollout of the GSI Commerce implementation of Omniture SiteCatalyst.•Provided subject matter expertise to both internal and external project team members during implementation projects.

• Was one of the partners in this start-up venture whose goal was to bring innovative and unique products to market. • Responsibilities included the research, testing, deployment and on going support of software and web-based technology. • Worked to leverage technology to effectively attain company goals.

•Supervised, trained and mentored 7 individuals in a department that was responsible for the implementation and support of customized solutions based on clients’ business requirements and needs. •Responsible for the day-to-day management of the department workflow and review of all outgoing work to ensure quality product delivery.

•Responsible for forging and cultivating relationships with the local small business community as their trusted technology solutions advisor. •Consulted directly with business owners and executives on the procurement of new technology and represented the company at the local Chamber of Commerce’s networking meetings and events.

Assistant Manager of Mutual Fund Services, February 2005 to June 2005•Managed the relationship with a high profile client and provided support for all proprietary GCom2 applications onsite. •Worked with the client to implement new product features to gain greater efficiency. •Explored future needs and objectives of the client for which GCom2 could provide solutions. Implementations Supervisor, May 2004 to February 2005•Supervised, trained and mentored 14 individuals who were responsible for the implementation and support of customized solutions based on clients’ business needs and requirements. •Developed, implemented and coordinated the company’s implementation process. Application Support Specialist, September 2001 to May 2004•Implemented and supported customized solutions based on clients’ business requirements and needs. •Provided Tier 1 and Tier 2 Support, both remotely and onsite, to clients during their use of GCom2’s applications.