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As a highly skilled and imaginative Talent Acquisition/Recruiting Leader with 21 years of experience, I specialize in solving complex recruiting challenges across a range of industries, including Manufacturing, High Volume Operations, Healthcare, Corporate/Executive, Engineering and Technology, Pharmacy Benefit Management (PBM), Telecommunications, and Staffing.My leadership expertise includes team guidance, mentoring and coaching, project management, and process optimization. I have a proven track record of successfully transforming and overhauling recruiting processes and creating a best-in-class candidate experience.I pride myself on leveraging relationships with internal and external customers, to ensure strategic alignment and drive business success. My skills in mentoring/ coaching, strategic candidate sourcing, and social media marketing and branding have helped me build high-performing recruiting teams that deliver results.Outside of work, I enjoy spending time with my family, golfing, cooking and watching sports and playing fantasy. If you need any introductions, please let me know.KEY STRENGTHS & EXPERTISE • Leadership & Team Development: Proven ability to build and inspire cross-functional teams, cultivating a culture of continuous improvement and collaboration. • Process Optimization & Continuous Improvement: Expertise in streamlining talent acquisition processes to reduce time-to-hire, improve efficiency, and scale operations effectively. • Strategic Planning & Execution: Adept at developing and executing long-term talent acquisition strategies that drive organizational growth and enhance workforce capabilities. • Change Management: Skilled in leading organizational change efforts, ensuring smooth transitions during process updates and technology implementations. • Data-Driven Decision Making: Strong analytical background to leverage recruitment metrics and data insights, guiding decision-making to improve performance and meet business needs. • Diversity, Equity & Inclusion: Champion of DE&I initiatives, focused on building diverse talent pipelines and fostering inclusive hiring practices that enhance organizational success. • Technology Integration: Experienced in evaluating and integrating talent acquisition technologies, including CRM systems and AI tools, streamline processes and improve recruitment outcomes. • Vendor & Stakeholder Management: Proven success in managing RPO relationships, external agencies, and cross-functional business leaders to deliver optimal talent solutions.
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Talent Acquisition PartnerMcc LabelBelleville, Il, Us -
Senior Manager Talent Acquisition (Displaced-Eliminated All Ta Manager Roles)Spectrum Sep 2018 - Jul 2024Greater St. Louis AreaLead a team of six Recruiters and contractors. Provide guidance, direction, coaching and counsel to full time and contract team members.Partner with senior leaders of Information Technology to understand their business objectives and identify talent acquisition needs and subsequently develop and implement strategies to support their business objectives.Developed and implemented several key objectives/projects including Solve Sessions, Contractor hiring pilot, Live sourcing sessions for SDIT, Tech assessments pilot, Interview trainings with leaders and NetOps hiring pilot.Partnered with University relations and marketing team for Intern hiring and onboarding.Build out a recruiter onboarding module for full time and contractor new hires.Promoted to Senior Manager 10/2021ManagerLead a team of four Recruiters and contractors. Provide guidance, direction, coaching and counsel to full time and contract team members.Partner with senior leaders of Information Technology to understand their business objectives and identify talent acquisition needs and subsequently develop and implement strategies to support their business objectives.Strategize with client groups to build candidate profiles and develop pipelines for diverse job categories.Work with HR Business Partners to assist Managers with workforce planning.Build out recruiting structure for IT/Prod/Eng to improve alignment to our business needs.Rolled out several training initiatives around Interviewing and the use of interview guides for our Technology groups. -
Senior Manager, Talent AcquisitionExpress Scripts Sep 2015 - Sep 2018Greater St. Louis AreaManage all talent acquisition activities related to Express Scripts Specialty and Pharmacy Operations line of business.Implemented and held the Recruiting team accountable for key metrics designed to measure the effectiveness of processes with a goal of delivering an extraordinary candidate experience.Provide guidance, direction, coaching and counsel to full time and contract team members.Mentored and coached recruiting teams in various areas including diversity sourcing, research, candidate management and client engagement.Built the contractor flex model from scratch. Developed and implemented metrics and goals, on boarding, trainings, strategy and solve sessions.Evaluate and select new technology to aid the recruitment team- such as the ATS, CRM, marketing technology, social media channels, and more.Partner with senior leaders of Specialty & Pharmacy Operations to understand their business objectives and identify talent acquisition needs and subsequently develop and implement strategies to support their business objectives.Strategize with client groups to build candidate profiles and develop pipelines for diverse job categories.Build and maintain collaborative relationships with management teams of client groups to proactively identify staffing trends before they affect productivity and turnover.Develop staffing forecasts and prepare recruiting strategy for assigned client groups.Led and developed our Market Advisor function and Senior Diversity Advisor, a dynamic and energetic team that provides expertise in Research & Intelligence, Sourcing and Special Projects that empowers Express Scripts’ ability to attract and engage key talent. -
Senior RecruiterExpress Scripts Apr 2014 - Sep 2015Greater St. Louis AreaResponsible for full lifecycle recruitment and selection of professional and production staff for exempt and non-exempt positions using a multitude of recruitment sources, supporting the Operations, Technology and Innovation Center and Trend Management departments.Utilize a consultative approach with senior level management to develop and maintain strong working relationships in order to address hiring needs, workforce planning strategies, and recruitment strategies. Work with hiring managers to create, define, and implement behavioral interviewing questions and proactive strategy on hiring and retention. Also was chosen out of eight internals to fill Interim Manager role for four months while my boss was out. In charge of all ramp hiring and a staff of ten. -
RecruiterExpress Scripts Dec 2010 - Apr 2014Greater St. Louis AreaResponsible for full lifecycle recruitment and selection of professional and production staff for exempt and non-exempt positions using a multitude of recruitment sources, supporting the Operations, Technology and Innovation Center and Trend Management departments.Utilize a consultative approach with senior level management to develop and maintain strong working relationships in order to address hiring needs, workforce planning strategies, and recruitment strategies.Work with hiring managers to create, define, and implement behavioral interviewing questions and strategy.Developed and leading the Externship Program for the Innovation and Technology Center for Pharmacy Technicians. -
Contract RecruiterExpress Scripts Jun 2010 - Dec 2010Responsible for full lifecycle recruitment of both exempt and non-exempt employees supporting the Operations, Pharmacy, and Patient Savings division including: presentation, selection, offer, negotiation, and closing. -
Sr. Recruiting SpecialistSave-A-Lot May 2007 - Feb 2010Recruit for positions in Retail Operations and Information Technology, ranging from entry level positions to Regional Director Roles ∙Conduct initial phone screenings, personal interviews, administer appropriate company sanctioned pre-employment testing and recommend candidates for further consideration to hiring management; perform reference/background checks, as indicated or appropriate ∙Foster relationships with selected colleges and universities∙Communicate and support diversity initiatives to business partners ∙Provide accurate and timely information according to the selection processes via People Screen, BHI and Vurv∙Redesigned and oversaw the Employee Referral Program and Internal Application process∙Implemented a new process for hiring in IT which resulted in quicker hire times and reduced our need for external agencies-I have saved IT and company over $100,000 dollars by using this process -
Placement Specialist/ConsultantManagement Solutions Aug 2006 - May 2007∙Responsible for daily recruiting of all levels of management ∙Conducting job fairs, sourcing and tracking candidates through corporate and parent company websites, Monster and CareerBuilder and Hot jobs∙Source and interview qualified applicants for employment∙Communicate with hiring managers and advise regarding candidates potential
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Management RecruiterResources In Food Jan 2006 - Aug 2006∙Recruiting, sales and marketing for over 50 different Restaurant Management Companies, searching for managers with very detailed criteria for each individual position ∙Working in a proactive recruiting position which involves direct sourcing, interviewing and background research, with job fair experience ∙Consistently maintain one of the top producing recruiters of the 28 locations
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General Manager, Opening Manager & Field TrainerPanera Bread May 1994 - Aug 2005Trainer/Help Desk/IT: Traveled to new cafe openings to train and assist new managers in learning the Panera standards ∙Trained the managers on hardware and software troubleshooting∙Assisted our Help Desk by answering live phone calls∙Assisted with special projects by other teams in the field services department∙Trained and instructed new help desk employees to Panera standards of learning ∙Implemented, installed, and tested the Panera Card program for most of the franchise operationsOpening Manager- In charge of all aspects of opening a new bakery caféGeneral Manager-In charge of maintaining all operations of the store
James Duff Skills
James Duff Education Details
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Psychology -
General Studies
Frequently Asked Questions about James Duff
What company does James Duff work for?
James Duff works for Mcc Label
What is James Duff's role at the current company?
James Duff's current role is Talent Acquisition Partner.
What is James Duff's email address?
James Duff's email address is jd****@****pts.com
What is James Duff's direct phone number?
James Duff's direct phone number is +131468*****
What schools did James Duff attend?
James Duff attended Southern Illinois University Edwardsville, Southwestern Illinois College.
What skills is James Duff known for?
James Duff has skills like Recruiting, College Recruiting, Interviews, Onboarding, Leadership, Building Relationships, Temporary Placement, Training, Workforce Planning, Management, Personnel Management, Job Fairs.
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James Duff
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James Duff
Chicago, Il3kirtlandcapital.com, pephealth.net, newcold.com -
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1 (650) 8XXXXXXX
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