James Easterling Email & Phone Number

• Accomplished the simultaneous management of multiple training programs, ensuring 100% achievement of set objectives, by strategically prioritizing project milestones and resources.
• Led cross-functional teams in the rollout of innovative internal training classes, enhancing organizational learning capabilities and employee performance metrics by 30%.
• Developed and presented comprehensive reports and presentations, achieving a 22% improvement in stakeholder engagement and decision-making efficiency, by synthesizing complex program data into actionable insights.

Austin, Texas, US

• Developed and implemented LMS improvements with 100% adoption by Texas CPA clients and State agencies.
• Led learning strategy, enhancing retention by 20% through web-based and instructor-led training.
• Designed and developed eLearning solutions using Articulate 360, boosting learner engagement by 20%.

Austin, Texas, US

• Implemented and administrated the state agency learning management system (LMS), saving 200K in installation and configuration costs.
• Designed E-Learning seamless experiences, boosting engagement by 14%.
• Facilitated LMS end-user training, driving early technology adoption by 21%.

Austin, Texas, US

• Exceeded diversity and inclusion training goal by training 6,000 customers, achieving $2M incentive.
• Improved CSAT by 10% through direct user collaboration and issue resolution for 9,000 staff.
• Reduced instructor-led cost by $100k through needs assessments and product enhancements prioritization.

Austin, TX, US

• Enhanced technical learning tools by 40% through market research and user needs analysis.
• Reduced training costs by $500 by creating customized training videos for 200+ customers.
• Saved $100k annually by developing new technology solutions based on customer feedback and business goals.

Arlington, Virginia, US

• Enhanced logistics and cost efficiency of personal development campaign through PMO.
• Mentored and coached 15 Jr. Team Members, boosting production by 13%.
• Streamlined supply chain documentation, reducing manual processing by 12 hours weekly.

Bachelor'S Degree, Computer Science

Social Media Marketing Strategist, Marketing

Certification, Multimedia Design