James Berry Email & Phone Number

As the founder of Sterling Signing & Notary, I provide professional and reliable mobile notary services in the San Gabriel Valley and nearby areas.The notarization process can sometimes be confusing. To make your appointment as stress-free as possible, I take time to listen to your unique concerns and handle your sensitive documents with care.Whether it’s for personal matters or complex business transactions, rest assured that your documents will be treated with accuracy and utmost discretion.Results-driven and service-oriented professional with extensive management, customer service, and quality assurance experience. A hands-on team player with a solid work ethic, I nurture productive work environments by learning the ropes and getting along well with staff of all levels. A civically minded leader, I also serve my community as a Planning Commissioner, former Traffic Commissioner, CERT member, former Beautification Committee Vice Chair and volunteer to beautify my city and support local students in need.ExperiencePersonnel & Resource Management - Execute all aspects of personnel management including hiring, training, development planning, performance management, and dispute mediation. - Optimize budgets and profits by controlling material and labor costs through diligent supply management, forecast planning, and staff training and supervision.Quality Assurance & Service Standards- Ensure compliance with procedures and quality control measures by defining processes and guidelines, optimizing systems, and overseeing employee performance. - Serve on a training redevelopment team to establish protocols for hiring, evaluate training methods, and revise training materials to improve effectiveness. Leadership & Communication - Demonstrate thorough knowledge of customer service techniques and guest interactions to help employees deliver exceptional experiences. - Liaise with residents and city staffers to communicate concerns, seek resolutions, and advise on proposed ideas and actions.Technical Proficiency- Adept at learning new systems and regularly using Office 365 and Adobe CC programs.- Experienced with POS systems including Micros, TEC, and Remanco.Acomplishments- Managed a 30-person sales and production team with $2.5M combined yearly sales. - Exceeded sales and cost goals for 11 consecutive quarters while maintaining one of the highest retention rates in a high-turnover industry.- Identified, mentored, and promoted 3 talented employees to manager in a 4-year span.

Listed skills include Customer Service, Management, Time Management, Hospitality, and 23 others.