James E. Hicks

James E. Hicks Email and Phone Number

Director of Maintenance Engineering and Support Services @ Pinnacle Living
Glen Allen, VA, US
James E. Hicks's Location
Glen Allen, Virginia, United States, United States
James E. Hicks's Contact Details

James E. Hicks personal email

James E. Hicks phone numbers

About James E. Hicks

I am an experienced leader providing operational, technical, and strategic oversight involving facilities, program management, efficiency training, crisis response, regulatory management, personnel performance/management, standards, security, process management and change. I have extensive exposure to facilities within various environments including senior living, healthcare, banking, commercial office, multi-family, flex and retail. I make lasting relationships.

James E. Hicks's Current Company Details
Pinnacle Living

Pinnacle Living

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Director of Maintenance Engineering and Support Services
Glen Allen, VA, US
James E. Hicks Work Experience Details
  • Pinnacle Living
    Director Of Maintenance Engineering And Support Services
    Pinnacle Living
    Glen Allen, Va, Us
  • Pinnacle Senior Living
    Director Of Facilities Management
    Pinnacle Senior Living Sep 2024 - Present
    Virginia, United States
  • Westdale Asset Management
    Commercial Property Manager
    Westdale Asset Management Oct 2023 - Sep 2024
    Richmond, Virginia, United States
    Manage class A commercial office space. Successfully manage occupancy. Produce and administer prop-erty budgets and financials. Ensure positive tenant relationships and long term rental agreements. Create solutions and engineer excellent outcomes. Monitor maintenance issues and service contracts.
  • Aion Management
    Area Service Director
    Aion Management Mar 2023 - Oct 2023
    Richmond, Virginia, United States
    Ensuring that metrics are met for all communities within the RVA area. Supporting communities and ensuring that they meet operational goals using scenario analysis and solid budgeting standards.
  • Inspired Hardscapes
    Estimator And Designer
    Inspired Hardscapes Jan 2019 - Mar 2023
    Richmond, Virginia, United States
    Design and price projects from simple construction ventures to elaborate designs. Consult with architects to expand commercial exposure with increased marketing targets. Create new marketing campaigns to increase visibility, resulting in 15% increased sales. Maintain growth through expansion into new markets and commercial pool installs to include custom designs and higher NOI. Develop lasting relationships and manage growth inside existing client list.
  • Legacy At Imperial Village
    Interim Sales And Marketing Director
    Legacy At Imperial Village Jul 2021 - Oct 2021
    Richmond, Virginia, United States
    Consulting role creating and increasing local presence and opportunity with exposure to age-appropriate placements within senior independent living facility. Change transition, occupancy growth and extensive senior living knowledge in opera-tions, contracts and sales. Increased leads by 10% month over month. Identified focused marketing opportunities and refer-ral sources. Exceeded monthly occupancy goal by 8%. Increased monthly revenue by 33%. Operations focused.
  • Legacy At Imperial Village
    Director Of Engineering
    Legacy At Imperial Village Oct 2018 - Oct 2021
    Richmond, Virginia
    Successfully managed cross-functional teams in a variety of departments. Planned and managed all capital improvement projects. Project manager for 4 mid-rise senior living towers. Developed all team members within the facilities organization through skill gap analysis and provided internal and external courses as needed. Part of senior leadership team that created soaring profits inside of 6 months. Acted as Director of Sales and Marketing as interim.
  • Goodwin House Incorporated
    Director Of Facilities Operations
    Goodwin House Incorporated Dec 2013 - Dec 2017
    Falls Church, Va
    Managed facilities operations department of 60 maintenance, housekeeping, landscaping, and security employees with annual operating budget in excess of $6 million. Developed new initiatives to reduce spending while increasing operational efficiencies and improving service levels. Established standards for routine and preventive maintenance, implemented energy savings and recycling programs. Developed emergency re-sponse teams, emergency preparedness plans, and business continuity programs. Implemented new BAS and CMMS platforms, resulting in better management of employee labor hours.
  • Careone Management Llc
    Regional Director Of Facilities
    Careone Management Llc 2012 - 2013
    Richmond, Virginia Area
    Developed long-term capital planning and strategies for the company's physical assets. Created operational lifecycle plans aligning costs with income. Turned around aging assets inside 6 months within a $250,000 capital budget for 8 facilities. Met financial goals while maintaining regulatory compliance with state surveyors.
  • Westminster Canterbury Richmond
    Manager Engineering
    Westminster Canterbury Richmond 2011 - 2012
    Richmond, Va
    Led Engineering staff of 20 in maintenance, project management, process improvement and capital planning. Operated a $6 million annual budget. Improved existing CMMS, increasing labor efficiencies by $75K annually. Created visual aid for successful and timely work order processing. Negotiated stronger third party contracts with mechanical, electrical and fire/life safety contractors.
  • G3 Systems
    Director, Services Division
    G3 Systems 2009 - 2011
    Richmond, Virginia
    Created lifecycle capital management software. Realigned capital expenditures and value results concerning financial centers, including an initial 10% reduction in capital and preventative maintenance expenses. Managed all contracts and repair schedules for bank inspections and facility capital expenditures for three states. Developed regional real estate strategy including closure of locations, administration of current facilities and associated capital plans.
  • Exterior Diagnostic Services, Inc.
    Business Development Manager
    Exterior Diagnostic Services, Inc. 2005 - 2009
    Richmond, Va
    Opened new sales office in Richmond resulting in over $2 million annual revenue by second year. Sold, estimated and managed projects, exceeding sales goal by 20% every year. Increased the standard day client bill rate by 50%. Expanded territory to Maryland and West Virginia.
  • Cb Richard Ellis
    Real Estate Manager
    Cb Richard Ellis 2003 - 2005
    Richmond, Va
    Managed over 700,000 square feet of urban, suburban, and multifamily space with over $1 million in capital improvements. Conducted due diligence inspections. Negotiated contracts, saving over 20% on annual ser-vice contracts. Managed tenant improvement contracts, building improvements and collected receivables. Contributed to lease negotiations with clients.
  • Highwoods Properties
    Property Manager
    Highwoods Properties 2001 - 2003
    Raleigh, Nc
    Managed over 600,000 square feet of Class A office and flex space. Supervised capital improvement projects in excess of $1 million. Managed tenant and maintenance work flow system. Conducted regular property inspections and identified areas for improved operational efficiencies.
  • Clintrials Research, Inc
    Facilities Coordinator
    Clintrials Research, Inc 2000 - 2001
    Vendor relations, contract negotiations, space planning, contractor management
  • City Of Sanford (Nc) Municipal Government
    Building And Grounds Superintendent
    City Of Sanford (Nc) Municipal Government 1997 - 2000
  • Merisel
    Valued Added Reseller Sales Representative
    Merisel 1996 - 1997
    Cary, North Carolina

James E. Hicks Skills

Management Leadership Facilities Management Budgets Program Management Contract Negotiation Process Improvement Strategy Business Development Performance Management Team Building Project Management Property Management Real Estate Training Strategic Planning Commercial Real Estate Contract Management Customer Service Team Leadership Procurement Security Construction Management Construction Sales Human Resources Project Planning Negotiation Operations Management Customer Satisfaction Retail New Business Development Process Scheduler Cross Functional Team Leadership Real Estate Development Lease Administration Sales Management Purchasing Due Diligence Change Management Vendor Management Executive Management Budgeting Healthcare Employee Training Capital Budgeting Account Management

James E. Hicks Education Details

Frequently Asked Questions about James E. Hicks

What company does James E. Hicks work for?

James E. Hicks works for Pinnacle Living

What is James E. Hicks's role at the current company?

James E. Hicks's current role is Director of Maintenance Engineering and Support Services.

What is James E. Hicks's email address?

James E. Hicks's email address is jh****@****use.org

What is James E. Hicks's direct phone number?

James E. Hicks's direct phone number is (703) 578*****

What schools did James E. Hicks attend?

James E. Hicks attended University Of North Carolina At Wilmington.

What skills is James E. Hicks known for?

James E. Hicks has skills like Management, Leadership, Facilities Management, Budgets, Program Management, Contract Negotiation, Process Improvement, Strategy, Business Development, Performance Management, Team Building, Project Management.

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