Jim Dunn Email & Phone Number

Atlanta, Ga, Us

Marietta, Ga, Us

Adobe Cloud Architect | Adobe Experience Manager | Adobe Campaign | Adobe Analytics | Adobe Target | Adobe Launch | UI / UX | Azure Cloud | AWS Cloud | E-commerce | .Net , Java and Open Source Development | Revenue & Cost Impact | Talent Sourcing & Development | Product Management | Agile / Scrum Project Methodology Wrench Group is a national leader in home repair, replacement, and maintenance services specializing in heating, ventilation and air conditioning, plumbing, water, and electrical services. The company collectively serves over 1,300,000 customers annually in the Atlanta, Austin, Charlotte, Cincinnati, Columbus, Dallas, Denver, Fort Myers, Houston, Indianapolis, Jacksonville, Louisville, Naples, Orlando, Phoenix, Sacramento, San Francisco Bay, Sarasota, Southern Maryland, Tampa Bay and Tucson metropolitan areas.

Delivery leader specializing in Enterprise ERP / E-Commerce Digital Transformation, Delivery Expertise in B2B /B2C Architecture, UI/UX design, J2EE Development, Oracle EBS / SAP ECC ERP Supply Chain and E-Commerce Integration, Tokenized Authentication, SOA Integration, Product Management, Infrastructure, Security Engineering and Agile Project Management.

Atlanta, Georgia, Us

32 Member Delivery Team | E-commerce | .Net , Java and Open Source Development | Revenue & Cost Impact | Talent Sourcing & Development | Product Management | Agile / Scrum Project Methodology| User Experience Managed Areas; Applications Development ( Ecommerce, Analytics, QA, Marketing Systems) IBM WebSphere Commerce ERP Systems ( SAP ECC CRM EPP BI, Oracle EBS, Mapics 400, MS Dynamics GP AX CRM ) Mobile Applications Development (React , React Native, Responsive DHTML, iOS, Android ) EIM SOA Governance / Security / API Management ( Sap PI, MuleSoft, Sentinet) E-Commerce Web Systems ( WebSphere, Hybris, Magento) Big Data ( Sap NetBase , Adobe, Google, Sap BI ) AI / Machine Learning ( Google AI, Watson, Bloomreach, Certona, Rich Relevance ) Content / DAM (Sitecore, Open Text ECM, Ektron, Enterworks, Ingeniux, Dotnetnuke Program / Project Management ( Waterfall, Agile, SAFe, Scrum, Kanban, Lean, Version One, Rally, Jira ) QA Tools ( HP Quality Center, Mercury Loadrunner, Selenium, JMeter, JUnit ) Code Repositories ( SVN, TFS, Git ) Cloud Systems ( AT&T Synaptic, Amazon AWS, Azure ) Application Systems ( SharePoint, JD Edwards, IBM WebSphere, Kronos, ICMS, Genesys GVP ) Search Tools ( BloomReach, SOLR, Endeca ) MDM Tools ( Airwatch ,Afaria ) Relationship Manager ( Marketing, Sales, Finance )

Norcross, Georgia, Us

8-Member IT Team | E-commerce | .Net , Java and Open Source Development | Revenue & Cost Impact | Talent Sourcing & Development | Product Management | Agile / Scrum Project Methodology| User Experience Managed Areas; * Applications Development ( E-Commerce, Analytics, Marketing Systems)* AI / Machine Learning (BloomReach, IBM Watson)* Mobile Applications Development (Responsive HTML5, iOS, Android )* EIM/ESB SOA Governance / Security / API Management (MuleSoft, Apigee)* E-Commerce Web Systems ( B2B, B2C )( WebSphere Commerce, Hybris)* Big Data ( Analytics, Insights, Execution, Identity Management, ODS )* Relationship Manager ( Marketing, Sales)

Calhoun, Georgia, Us

22-Member IT Team | $8.5M IS Budget | E-commerce COE | .Net , Java and Open Source Development | Revenue & Cost Impact | Talent Sourcing & Development | Product Management | Agile / Scrum Project Methodology| User Experience Managed Areas; * Applications Development ( Order to Cash)* IBM WebSphere Application / Commerce Server* Mobile Applications Development ( HTML5, iOS, Android )* EIM SOA Governance / Security / API Management* E-Commerce Web Systems ( B2B, B2C, B2E )* Big Data ( Analytics, Insights, Execution, Identity Management, ODS )* SharePoint 2013 ( Application Workflow, Collaboration, Yammer ) * ERP CRM tools ( SAP, Salesforce )* Relationship Manager ( Supply Chain, Manufacturing, Logistics )

Chattanooga, Tn, Us

Program Manager for an enterprise wide Call Center modernization program designed to fully integrate and streamline the CSR's access of enterprise data; inside and outside of the firewall by integrating both current and legacy mainframe applications into a single, tabbed screen model. CSR management received a new HTML 5 based WFM and ACD management tool, enabling them real time access to modify work schedules and Call Center ACD queues.Managed scheduling, budget creation and management, risk identification and mitigation, issues negotiation. Report on projects to project teams and to senior leadership team. Create and manage monthly financial health and forecast. Manage all work stream planning, execution and mitigation to production environments. Ensure established cost, time and quality goals are met or exceeded. Singularly responsible for change control and migration approval processes with exacting quality. Represent the program as the primary point of contact for business requests and project status.Areas of Responsibility;* Genesys IW* Avaya S Series advanced Media Server* Genesys WFM* HIPPA Compliance / Audit* HP PPM Center* Mobile Applications Development ( HTML5 )

Wholesale Wireless ( MVNE ) OSS/BSS systems. ( Sprint ) ( Verizion ), International VoIP Billing and Remediation

Chattanooga, Tennessee, Us