 Support of a 24/7, highly available datacenter providing pharmaceutical benefits management to our nationwide customer base. Administrate and maintenance of Microsoft Windows Server 2008 – 2019, Active Directory Domain Services (AD DS), Active Directory group policies, DNS, DHCP, patch management using WSUS and BMC patch management software. Manage and configure Office 365 environment utilizing Advance Threat Protection. Support production web servers in AWS.  Upgrade, administrate and maintain vCenter, vSAN ESXi 5.0 – 6.7 utilizing VMware vSAN and EMC VNX series SANs, Cisco UCS rack and blade servers, HP ProLiant servers Cisco Nexus 5596 and 5548 fabric switch and fabric extenders using ISCSi and FCoE storage protocols. Monitor enterprise environment (systems and network) utilizing PRTG monitoring and alerting. Administrate collapsed core networking environment consisting of Nexus 5596 switches, Catalyst series switches 3850, 3750, 3560-X, 2960-S. Create and manage VLANs, EtherChannels, ACLs, Autonomous and lightweight Cisco APs utilizing WLC, AnyConnect VPN via ASA5510s and ASA5520s clusters using HSRP. Incident response team member utilizing Alien Vault, Dell SecureWorks and TrendMicro for threat protection. Review and create actionable plan(s) with the Chief Security Officer. Manage and support Dev/QA/UAT server, network and shared storage environment consisting of Microsoft SQL 2008-2016. Manage and triage all incoming support requests from in-house DevOPS team, software engineers and DBAs. Engineer, design and support Secure File Transfer utilizing IP Switch’s MoveIT technologies.  Manage service requests/support and change control/requests using SalesForce’s Remedy software.

* Engineered business solutions to assist with the dynamic growth of the company’s nationwide footprint in a 24/7, highly available datacenter. Supported 18 remote branches and sites which consisted HP server hardware, Cisco switches and WAPs, ShoreTel VoIP and Google G-Suite, MaaS360 MDM, Mitel cloud phone service.* Architect, and implement and administer Microsoft Windows Server 2003 – 2012R2 Active Directory Domain Services, DNS, DHCP Administration, Active Directory Group Policies, Citrix Presentation Server all running in a vSphere 5.0 environment utilizing Nimble all flash SAN, 6 ESXi hosts HP DL380 clustered for compute and Brocade switches for the SAN network.* Provided leadership and direction through technical subject matter expertise to staff responsible for integration of software and hardware applications.* Managed, developed, motivated, counseled, trained and evaluated staff of four different specialties: (helpdesk (2), systems admin, application support desk and consultants). Validate that work is performed accurately, logged into service desk software (Jira, SpiceWorks ) analyzing errors and resolving problems for all IT Systems personnel. Final escalation point for systems/network issues.

* Performed various types of data/server migrations for SMB companies. * Migrated Windows NT to Windows Server 2003, Windows 2000 Server to Windows Server 2003. * Performed email server migrations -Exchange 5.5 to Exchange 2003. Exchange 2000 to Exchange 2003. * Implemented Group Policies to secure environments and to automate tasks such as software deployment, mapped drives, shared folder redirection to name a few.* Performed weekly, bi monthly, monthly client visits for server and network maintenance including patch management, server hardware upgrades.* Installed Cisco Firewalls and switches – PIX, ASA, SonicWall Firewalls.* Acted as the IT Project Lead for my clients for strategic initiatives including company acquisitions.* Gave recommendations to clients on their current server and network infrastructure.* Labbed migration scenarios using Microsoft Virtual PC and Microsoft Virtual Server* Wrote and documented technical documents regarding migration procedures.* Manage backups utilizing Veritas (now Symantec) Backup Exec and LTO3/LTO4 tapes as well as utilizing NASs as backup targets with Jumbo frames.

Managed and maintained a Windows 2000/2003 domain with Microsoft Exchange 2000 messaging. Windows 2000 and Windows XP Professional workstations. Group Policies, print server management, terminal server and heavy Active Directory management. Managed a 4 server Citrix Metaframe Environment serving published desktops and published applications. Veritas Backup Exec software and implemented backup and recovery planning for the organization. Implemented network segmentation/VLANs using L2 switches. Managed ISDN, T1 circuits and site to site connectivity between HQ and satellite locations throughout the west coast.

Managed and maintained Windows NT Domain environment and Windows 98 work stations for a 24/7 call center.

Served onboard "America's Flagship", the USS Constellation's (CV-64) flight deck - V1 Division. Responsible for directing and securing aircraft on the flight deck during flight operations. Also, trained and studied aircraft firefighting and shipboard damage control.

Responsible for managing a cash register. Helped customers with items sold in the store. Managed inventory in our in store stock room. Assembled furniture for customers, on request.