James Nash Email & Phone Number

Baltimore, Md, Us

Baltimore, Md, Us

With over eight years at RK&K, my tenure as Chief Information/Operations Officer has been marked by a commitment to strategic thinking and fostering operational efficiency. Our team has transformed business management workflows, ensuring enhanced responsiveness and efficiency across all administrative functions, with a keen focus on IT, Facilities, Accounting, Safety, and HR.In addition to my role as Chief Information Officer, I also serve as the Operations/Continuous Improvement/Innovation Officer. My responsibilities encompass end-to-end analysis of workflow, processes, operations, and service within our Business Management group. This allows me to enhance responsiveness, improve efficiencies, and ensure effective service delivery across all Business Administration functions including IT, Facilities, Accounting and Payroll, Safety, and Human Resources. Some of my key privileges include building the technology backbone, leading team and company-wide initiatives, delivering with transparency, driving strategic goals, anticipating risks, fostering partnerships, managing resources, influencing stakeholders, and contributing to organizational innovation and evolution.Providing the 𝒓𝒊𝒈𝒉𝒕 𝒊𝒏𝒇𝒐𝒓𝒎𝒂𝒕𝒊𝒐𝒏, to the 𝒓𝒊𝒈𝒉𝒕 𝒑𝒆𝒐𝒑𝒍𝒆, at the 𝒓𝒊𝒈𝒉𝒕 𝒕𝒊𝒎𝒆, so that the 𝒓𝒊𝒈𝒉𝒕 𝒅𝒆𝒄𝒊𝒔𝒊𝒐𝒏 can be made!

Houston, Texas, Us

Responsibilities:• Directed technology staff, infrastructure, and support for over 150 global locations, ensuring low-cost, reliable, and secure information capabilities.• Provided innovative business solutions, leveraging technology for revenue generation and cost reduction efforts.• Developed and managed expense and capital budgets, aligning technology with business goals.• Required to maintain Department of Defense / Federal Government Security Clearance (TS/SCI w/ CI Poly)• Adherence to government regulations in compliance with NIST oversight.Notable Accomplishments:• Successfully established a global Client Services and Operations group, improving alignment and functionality to provide world-class support as the primary point of contact for all IT services.• Implemented a SAN (Storage Area Network) and Blade infrastructure, replacing outdated rack servers. Additionally, led the implementation and vendor management of several hybrid cloud initiatives, resulting in a significant reduction of maintenance and administrative costs by 30%.• Implemented an inventory and management system to ensure accountability of assigned equipment, facilitate reassignment and redistribution of technology assets, and effectively control costs. This initiative led to a remarkable expense reduction of computer workstations by over 30%.• Recognizing the unique needs of an "disconnected" workforce, established a dedicated offshore support team. Leveraging GPS technology, improved efficiency of in-port service by tracking vessels and determining servicing schedules. This resulted in a highly responsive team operating within tight time limits, leading to operational improvements and increased readiness by over 60%.

Houston, Texas, Us

Baltimore, Maryland, Us

Arlington, Virginia, Us

Honorably Discharged Veteran