Head Of Sales, Americas
Current
Oct 2023 - Present
Who is James Erving? Overview
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James Erving is listed as Head of Sales, Americas @ Fathom at Fathom, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for James Erving.
James Erving previously worked as Head of Sales, Americas at Fathom and Head of Advisor Channel, US at Fathom. James Erving holds Bachelor Of Arts - Ba, Entrepreneurship Minor from University Of Washington.
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Email format at Fathom
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Fathom
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Profile bio
About James Erving
Leading Fathom's sales and account management function in North America, my focus is on expanding our footprint and driving revenue through strategic engagement with accountants, business advisors & SMB's. With a robust background in driving sales growth and a proven track record in building and maintaining relationships, my team and I thrive on setting the standard for financial analysis and reporting. Together, we empower professionals to elevate their advisory services, leveraging Fathom's cutting-edge tools for insightful business decisions.
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James Erving's current company
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7 roles
James Erving work experience
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Head Of Advisor Channel, Us
Overseeing the full lifecycle of Accountants using Fathom, from initial engagement to ongoing management. Responsibilities include: building a skilled team, driving growth by engaging Accountants, meeting revenue targets, and serving as an accounting expert. KPIs include: revenue (MRR) targets, Sales conversion rate, and successful customer onboarding. The team includes account executives, account managers, and retention managers.
Jan 2022 - Oct 2023
Head Of Customer Success, Apac
Responsible for two high-performing teams - engagement and support. Drove sustained growth through new customer acquisition, meeting revenue targets, and executing effective sales programs. Maintained high quality customer support via an exceptional support team that met or exceeded KPIs. Optimized engagement strategies, enhanced team product knowledge, and ensured a seamless free trial support experience.Led local execution of global projects. Team included sales reps for both direct to SMB and Accountant channel sales, onboarding specialists, and a customer support team. Key performance indicators (KPIs) included: quarterly revenue targets and employee feedback. Other performance indicators included: conversion rates, average deal value, response time, CSAT, and onboarding success.
Jun 2019 - Dec 2021
Partner Development Consultant
Worked with accounting firms and business advisors in North America to deliver business advisory services. Through ongoing training, guidance, and support I helped accounting firms transition their clients to Fathom's best in class financial analysis and reporting software. I educated our partners about how they can grow their practices utilizing Fathom's tools and reports.
Mar 2018 - Jun 2019
Customer Success Specialist
Fathom is a management reporting and financial analysis tool, which helps to analyze business performance, monitor trends and identify improvement opportunities.Fathom provides a suite of in-depth analysis tools and metrics which help you see exactly how well your business is performing. These tools and metrics help to assess profitability, cash flow, growth and other key performance indicators (KPIs).Fathom is specifically designed for accountants and advisers who are seeking to deliver more frequent and more engaging advisory and management reporting services to their clients.
Mar 2017 - Mar 2018
Account Executive
Oct 2016 - Mar 2017
Assistant Rowing Coach
Bainbridge Island Rowing
Jun 2014 - Aug 2014
3 education records
James Erving education
Bachelor Of Arts - Ba, Entrepreneurship Minor
University Of Washington
Summer Institute For General Management (Sigm), Business
Stanford University Graduate School Of Business
High School
Bainbridge High School
FAQ
Frequently asked questions about James Erving
Quick answers generated from the profile data available on this page.
What company does James Erving work for?
James Erving works for Fathom.
What is James Erving's role at Fathom?
James Erving is listed as Head of Sales, Americas @ Fathom at Fathom.
Where is James Erving based?
James Erving is based in Seattle, Washington, United States while working with Fathom.
What companies has James Erving worked for?
James Erving has worked for Fathom, Avvo, and Bainbridge Island Rowing.
How can I contact James Erving?
You can use AeroLeads to view verified contact signals for James Erving at Fathom, including work email, phone, and LinkedIn data when available.
What schools did James Erving attend?
James Erving holds Bachelor Of Arts - Ba, Entrepreneurship Minor from University Of Washington.
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