Key Accomplishments: Transformative Leadership: Spearheaded innovative projects in connected mobility and software-defined vehicle solutions, aligning technical strategies with broader business goals. Cloud-Based Mobility Solution Development: Led the creation of a significant cloud-based mobility solution, integrating technical expertise with strategic planning. Strategic Impact: Made direct contributions to multi-million dollar opportunities, shaping long-term strategic directions in the automotive industry. Cross-Functional Team Leadership: Guided diverse teams through complex projects, ensuring successful strategic decision-making. Innovative Solutions: Championed cloud-agnostic approaches, demonstrating adaptability and forward-thinking in solution design. Security and Compliance Advancement: Actively engaged in workshops to bolster AWS's security and compliance frameworks, promoting a culture of continuous learning and improvement.Key Projects: Edge Compute Architecture Project: Initiated a groundbreaking project focusing on advanced connected mobility solutions, setting new standards in automotive software innovation. Insurance Tech Partner Solution: Steered a project leveraging Edge Compute Architecture, integrating data analytics and cloud computing in automotive applications, marking significant industry advancements.Partner Edge Enablement Solution: Managed a project enhancing edge computing in automotive systems, achieving high performance and efficiency, and commercializing the Edge Compute Architecture as a partner offering.Public Sector Project: Led the development of robust software solutions for next-generation vehicles, prioritizing scalability and security.Connected Mobility Solution on AWS: Directed the development of a comprehensive, cloud-based mobility solution, catering to a wide range of complex needs in the sector.

Key Responsibilities:Product Management: Led Uconnect features and solutions for Stellantis' Connected Vehicle Program, covering Fleet Enrollment, Remote Operations, and various apps and services. Innovation & Learning: Administered Github Enterprise; championed new methodologies like agile, DevOps, and psychological safety; promoted code craftsmanship and led the developer community.Training & Coaching: Conducted immersive training and learning sessions, including Dojo challenges and Kata Fridays, to enhance team skills and collaboration.Technical Leadership: Authored Vehicle to Cloud Communications specifications; led connected vehicle integration projects, including a significant initiative in China.Impact & Achievements:Innovative Communications: Enhanced vehicle communications at FCA using Google Protocol Buffers and MQTT, boosting knowledge and performance.Cultural Shift: Pivotal in steering Stellantis towards a culture of continuous delivery and collaboration.Community Building: Co-founded the first developer community and Kata Fridays for continuous learning and teamwork.Market Expansion: Key role in launching Stellantis's connected vehicles in China, showcasing leadership in cross-functional projects.

Freelance writing and editing services for technical, business, creative and personal documents of all kinds including Technical Documents, Proposals and Grants, Blogs and Resumes.

Feature Architect / Senior Connected Applications ArchitectTeam Leadership: Mentored teams, enhancing skills and knowledge as a subject matter expert. Improved team efficiency and project outcomes.ECU Identity and Authentication: Architected solutions for TLS 1.2, enhancing security and reliability in communications between vehicles and external systems.AppDynamics Feature Architect: Led deployment projects, significantly improving DevOps processes and system monitoring capabilities.Uconnect Application System Integrator, APAC (Shanghai)Integration Workshops: Co-hosted workshops, significantly improving readiness for user acceptance testing and successful product launches.Team Coordination: Co-led a team of 14, effectively resolving critical issues and enhancing the quality of deliverables.Interface Architect for Uconnect SystemGlobal Architecture Contribution: Played a key role in global architecture design, contributing to the scalability and flexibility of system integrations.API Management: Managed and updated APIs, improving data transmission efficiency and system interoperability on a global scale.Collaborative Design: Facilitated cross-team collaborations, leading to more coherent and efficient implementation strategies.Previous Roles:Global Interface Architecture: Streamlined and standardized API architecture, resulting in enhanced system integration and communication efficiency.Team Lead, Design Phase Process Improvements: Pioneered process improvements, leading to more streamlined design phases and better utilization of IBM DOORS for process management.

System Applications Architect (SAA) for multiple FCA UConnect features for model years 17 and 18. Features include Charge related features for the Pacifica plugin hybrid, remote operations, stolen vehicle locator and more. SAA's directly deal with feature integration design across the Uconnect echosystem from in vehicle through backend and into consumer applications. Requirements and design phases are the most hands on, after which SAA's retain ownership and SME status. Deliverables include:Functional SpecsApplication and API specsTest Cases (Approval not authored)DFMEASequence and Timing DiagramsSolution Proposals for Design or Unresolved bug issues

Analyst @ Enterprise Architecture and Application Engineering team for Volkswagen Group of Americas. My duties include project estimation and scope, business and technical analysis, service authoring and implementation design and documentation of Enterprise SOA Services and IBM Integration Broker Integration projects. In addition, worked with EA leadership to define and author development and delivery processes using IBM BlueworksLive and worked with developers to complete a services registry, monitoring and documentation portal unique to Volkswagen. I also helped to drive the SOA team’s use of JIRA, Confluence and march toward automation of builds, deployments and documentation generation. I have integrated Confluence, JIRA and homegrown tools to create a SOA communication portal that includes general information, knowledge-base, tutorials and information about specific service implementations.In 2015, having developed five services for a major application replacement project, I implemented those integration services using IIB V9. I have taken on some light enhancement duties for other IIB projects as well. My latest duties have included analysis, sequence diagramming and documentation of an IBM MobileFirst project for global consumption.

Authoring sales documents, blogs and RFx as part of the proposal team for VisionIT. I worked most closely with the IT Managed Services team helping to determine strategy and solution for RFP responses and sales presentations to clients and prospective clients. The Sales Effectiveness team consisted of 2 writers and our supervisor - during my tenure we maintained an average win rate over 30% and were the go-to team for new endeavors including, launching social media and blogging efforts, SharePoint beta testing, system administration including CRM (SalesForce) and more)

Responsible for driving internal and external API documentation.Charged with helping to create and edit marketing presentations and internal proposal presentation for pitching new technologies and project to the board of directors.Worked with Marketing Communications Manager, Director of Digital Marketing and Digital Media President John Lieblang to design a plan for strategic indirect marketing and technical document authoring (i.e. White Papers). Authored the first white paper for the thought leadership effort. Coupon Stacking: Facts and Myths and am assigned as the primary author for all future white papers published by the interactive division. Co-Authored second white paper Digital Media Security with Chief Architect. Member of cooperative team that determined new processes for Digital Client Services.Authored Client Services standard operating procedure documents for daily operation and training of new personnel.Authored marketing product specifications for Digital Offerings.Authored detailed product technical specifications for implementation managers.Recently authored all new staff on-boarding materials, including product descriptions and industry primer. Co-author and editor for RFI (Request for For Information) presented to major retail chain, attempting to forge a partnership. Authored business requirements and specification for Android based mobile coupon application. Document control and curator for BA/QA team. Prepared test materials and documentation for hand off to the newly formed QA team.

Worked part time for Empirical Marketing writing SEO targeted blog entries and web content.

Responsible for Information center and help documentation for IBM WebSphere Telecom Application Enablement products including IBM XDMS, Presence and Telecom Application Enablement Toolkit.Required setup and maintenance of application testing environments running SLES 10, DB2 and WebSphere Application Server.Administrator/Support for all application testing systems for my documentation team.All documentation was coded in XML DITA (Darwin Information Typing Architecture) using Epic editor and stored in CMVC content management system. Worked directly as a member of IBM development teams for each product, providing input during product development and determining what information went into the documentation and how it should be organized. Though a desk was maintained for me on site at IBM, this position was primarily done through telecommuting. I went to IBM when I needed direct access to the testing servers or for special meetings.

This contract began as an Information Development position. My responsibility was to ensure that the HTML version of the XSeries Configuration and Options Guide complied with W3C and IBM web standards. In addition, I was charged with ensuring that the code was error free and all information was accurate. In May, I was charged with designing and creating SQL queries to mine data sources and extract the data for the Configuration and Options Guide, passing it to Information Developers in XML format. Responsible for troubleshooting VB Script that extracted and transformed information from databases.I also developed a "local" HTML version of the C.O.G. document as an install shield package to be integrated with another sales tool as a help file. I was the backup developer and administrator of the Server Proven publishing site the primary information source for customers, about the XSeries server and related solutions. This is published daily with thousands of updates and the outdated visual basic script required frequent debugging. I began work on replacing the VB script with a PHP script that I designed before budget cuts came and the contract was terminated. I was able to make a proof of concept application before leaving. I used a Linux server running Apache, PHP 5, MySQL and MyPHP Admin as my development tools when I was working on this project.

Responsible for all technical communications authored by the engineering department of the U.S. Video Server division, including internal and external documents. Documents edited by myself include, white papers, test scripts, troubleshooting documents and service alerts.Authored documents include, installation guides, user guides, developer guides and help systems. Able to reduce the cost of product manual creation twice, once through vendor selection and again by changing publication style. Created Leitch's first software developer kit and help systems for the division. Managed up to thirteen manuals for separate products in a given year, until 2005.Worked as an engineering member of multiple project teams, assisting with design of many new products, including NEXIO, a new product line that overhauled the division's entire catalog of offerings. Worked with purchasing and manufacturing to create a workflow for the ordering and delivery of documentation. Member of an inter-departmental communications committee; intended to improve communication and workflow processes throughout company departments.Wrote Frequently Asked Questions and troubleshooting documents targeted directly to our own telephone and field support staff. To achieve optimum results, I worked with members of the customer support team to determine the needs of support staff and end users.I telecommuted for this position for the last two years I was with the company as my wife's graduate studies took us to North Carolina.

Technical and Marketing Writer for System Management Suite (SMS) for Home Product Group's "Toaster" appliance, a simple interface, self healing and updating personal web computer for home users. the SMS managed user access through ISP, billing, system healing and updates.