James Chambers Email & Phone Number

England, United Kingdom

England, United Kingdom

Kent, England, United Kingdom

Exceeded Targets: Surpassed individual EOY target in August 2022, achieving an exceptional 137% of the annual sales target by year-end.Strategic Upselling: Successfully upsold SAAS product offerings with bolt-ons to 82% of new business customers, enhancing overall value and maximising revenue.Consistent Excellence: Consistently exceeded monthly sales targets since the inaugural month of selling in February 2021, showcasing unwavering commitment and exceptional sales acumen.Strategic… Show more Exceeded Targets: Surpassed individual EOY target in August 2022, achieving an exceptional 137% of the annual sales target by year-end.Strategic Upselling: Successfully upsold SAAS product offerings with bolt-ons to 82% of new business customers, enhancing overall value and maximising revenue.Consistent Excellence: Consistently exceeded monthly sales targets since the inaugural month of selling in February 2021, showcasing unwavering commitment and exceptional sales acumen.Strategic Collaboration: Collaborated closely with the Sales & Marketing Director to refine the new business sales strategy, supporting British Assessment Bureau’s exponential growth in 2021. Instrumental in testing and implementing new technologies for lead generation and optimising the sales process.Product Launch Success: Played a pivotal role in the successful implementation and delivery of the Home Office’s Digital Identity Trust Framework certification scheme, contributing to the launch and adoption of a new product. Show less

Kent

Exemplary Quota Attainment: Achieved remarkable sales performance, surpassing revenue targets for consecutive years. Attained 122% of revenue target in 2018 and an impressive 125% in 2019.Strategic Relationship Building: Successfully managed a diverse portfolio of customers, ranging from SMEs to multinational enterprises, including public and private sector entities. Skilfully established and nurtured strong client relationships, resulting in increased customer loyalty and repeat… Show more Exemplary Quota Attainment: Achieved remarkable sales performance, surpassing revenue targets for consecutive years. Attained 122% of revenue target in 2018 and an impressive 125% in 2019.Strategic Relationship Building: Successfully managed a diverse portfolio of customers, ranging from SMEs to multinational enterprises, including public and private sector entities. Skilfully established and nurtured strong client relationships, resulting in increased customer loyalty and repeat business.Dynamic Prospecting: Leveraged innovative approaches to identify new business opportunities. Established a strong presence at industry events, monthly gatherings, and annual conferences, effectively engaging with Institute members and potential clients. Attended partner events to expand networks and explore prospects.Revenue Expansion: Demonstrated expertise in upselling and increasing existing members' spend with the company. Employed targeted marketing activities to engage potential clients, addressing their challenges with compelling solutions.Collaborative Project Management: Collaborated closely with consultants to ensure seamless project management and successful outcomes for both the company and clients. Instrumental in driving customer satisfaction and project success.Product Innovation: Played a key role in the development and launch of new products, contributing to revenue growth and enhanced customer loyalty. Worked alongside the Chief Value & Innovation Officer and CEO to identify market opportunities and drive product strategies.Strategic Analysis: Analysed Salesforce data to gain insights into customer behaviour, identifying trends and opportunities to drive new business growth. Contributed to the 2020 Budget to support the organisation's ambitious 20% growth target. Show less

London

Client Engagement: Undertook the pivotal role of Client Relationship Manager at the UK's largest Authorised Apple Service Provider and training centre. Focused on strengthening client loyalty, improving support, and driving new business.Strategic Support Management: Managed a substantial portfolio of support agreements catering to an array of business clients, including design firms, retailers, charities, PR consultancies, schools, and universities.Revenue Growth: Elevated client spend… Show more Client Engagement: Undertook the pivotal role of Client Relationship Manager at the UK's largest Authorised Apple Service Provider and training centre. Focused on strengthening client loyalty, improving support, and driving new business.Strategic Support Management: Managed a substantial portfolio of support agreements catering to an array of business clients, including design firms, retailers, charities, PR consultancies, schools, and universities.Revenue Growth: Elevated client spend and expanded service offerings by 30% through robust relationship-building and identifying innovative services and projects to enhance client infrastructures.Collaborative Excellence: Collaborated seamlessly with Amsys' in-house service desk, ensuring swift and accurate resolution of IT issues in alignment with support agreements.Project Fulfilment: Partnered with consultancy and projects teams to conceptualise proposals and execute technical configurations, delivering robust and sustainable IT infrastructures for clients.Technical Expertise: Engaged with SAAS partners to optimise implementation strategies within client infrastructures, augmenting technical knowledge and contributing to effective solution deployments.Significant Project Wins: Successfully secured project contracts, encompassing diverse hardware and SAAS initiatives. Led projects ranging from Apple/PC integration, server builds, and Meraki installations to enterprise-level Jamf Pro deployments and cloud migration projects. Show less

London, United Kingdom

Client Relationship Excellence: Successfully managed private customer accounts, establishing robust relationships based on trust and confidence. Evolved into clients' first-choice trusted advisor, driving brand loyalty and positioning RBS as the preferred banking partner.Strategic Financial Guidance: Empowered customers to make informed financial decisions aligned with their life goals. Provided expert guidance to facilitate clients' journey towards financial achievements.Effective… Show more Client Relationship Excellence: Successfully managed private customer accounts, establishing robust relationships based on trust and confidence. Evolved into clients' first-choice trusted advisor, driving brand loyalty and positioning RBS as the preferred banking partner.Strategic Financial Guidance: Empowered customers to make informed financial decisions aligned with their life goals. Provided expert guidance to facilitate clients' journey towards financial achievements.Effective Communication: Leveraged exceptional communication skills to engage clients, actively listening and showing genuine interest in their unique situations. This approach fostered deeper connections and enhanced customer experiences.Service Enhancement: Conducted comprehensive private service reviews, identifying individual needs and priorities. Delivered exceptional customer service and strategically cross-sold relevant products and services, contributing to revenue growth.Accountability and Follow-Through: Demonstrated a strong sense of accountability, ensuring commitments were fulfilled and actions were followed through promptly and effectively.Collaborative Insights: Provided valuable feedback on leads and opportunities to customer service officers, contributing to the identification of training and development needs and fostering a culture of continuous improvement.Portfolio Growth and Retention: Implemented a targeted contact strategy, focusing on portfolio expansion and retention. Leveraged proactive outreach to nurture client relationships and drive sustained growth. Show less

London, United Kingdom

Sales Excellence: Consistently ranked within the top 5 sales performers each quarter, showcasing a relentless commitment to driving sales success and exceeding targets.Strategic Solution Finder: Successfully connected consumers with ideal solutions while bolstering Apple's presence in the business realm, contributing to elevated brand recognition.Mentorship and Training: Played a pivotal role in mentoring new team members through company-wide initiatives and training programs, fostering… Show more Sales Excellence: Consistently ranked within the top 5 sales performers each quarter, showcasing a relentless commitment to driving sales success and exceeding targets.Strategic Solution Finder: Successfully connected consumers with ideal solutions while bolstering Apple's presence in the business realm, contributing to elevated brand recognition.Mentorship and Training: Played a pivotal role in mentoring new team members through company-wide initiatives and training programs, fostering a skilled and motivated workforce.Motivational Leadership: Led impactful morning and evening huddles, effectively motivating and setting the team up for success. Delivered crucial messages and metrics that drove performance and cohesion.Operational Excellence: Contributed to seamless inventory changes and major product launches through dedicated assistance during overnight shifts, ensuring optimal store readiness.Efficient Scheduling: Utilised Kronos Workforce Management to expertly build weekly employee rosters, maximising productivity and efficiency on the shop floor.Effective Communication: Took the lead as the Store Forum Leader, acting as a bridge between employees, management, and the UK market. Attended quarterly meetings, resulting in the implementation of employee-suggested changes for enhanced store and market performance. Show less

Masters, Music Industry Management

Music Industry Management Masters.

Creative Industry Experience Program, Business

Selected to participate in a study visit within the Peking University Business School (China), gaining full government funding to attend.

Ba (Honours), Popular Music & Record Production

Popular Music & Record Production BA (hons)

A Levels, As-Levels, Gcses