James Evins Email & Phone Number

Wagga Wagga, New South Wales, Australia

Sydney, Australia

Providing authentic and memorable customer experiences through the sale and service of John Deere Tractors, mowers and UTV’s.LandHQ is a partnership between Arron Hutcheon and James Evins.

Sydney, Australia

Creating better businesses with happy people that deliver awesome customer experiences. Utilising current consumer and market insights to develop future proof retail strategies. Implementing strategies timely and effectively. Some fun along the way is mandatory!

South Australia, Australia

Board Director of Banner Mitre 10 - South Australian based Hardware and Building supplies business.

Adelaide, Australia

• With operational responsibility for 7 stores, I partnered with the executive team to develop strategic business plans focusing on b2b and b2c growth options, capital improvement programs and driving standards of.
• Drove a 40% increase in profit over two years by developing leadership capability, providing clear focus for managers and promoting standards of excellence;
• Reduced labour costs, without negatively impacting the customer experience;
• Identified new areas of opportunity including negotiation of a franchise agreement with Beaumont Tiles;
• Developed a strong working culture based on family values with professional service, resulting in enhanced retention rates.

Sydney, Australia

Adelaide, Australia

• Stepping up to this role, I developed a broader involvement in business strategy, assuming greater responsibility in the structure of the business and communications with the Board. I supported several key projects.
• Enhanced customer experience through focused program of store improvements, leading store design, driving efficiency in operations and maintaining clear branding;
• Increased loyalty club membership by 10% YOY;
• Renegotiated supplier agreements following the Mitre 10 joint venture, leveraging group buying power.

Adelaide, Australia

• Managing the operations and performance for seven stores, I re-launched the loyalty program to widen the customer base and boost repeat sales, refocused the offer for trade customers to drive b2b sales and developed.
• Tripled membership of the loyalty program through the development of a highly successful outreach plan;
• Created an in-house advertising agency, Creative Effort, creating a new revenue stream for the business;
• As Executive Director, negotiated an Enterprise Agreement for 230 staff to ensure fair treatment of staff and perpetuation of key family values.

Finance For Directors

Cert Iv In Project Management, Business

Cert Iv In Retail Management