Jake Farrell

Jake Farrell Email and Phone Number

Senior Director- Product Management | End to End Customer Experience @ The Home Depot
Atlanta, GA, US
Jake Farrell's Location
Atlanta, Georgia, United States, United States
Jake Farrell's Contact Details

Jake Farrell personal email

n/a

Jake Farrell phone numbers

About Jake Farrell

Jake Farrell is a Senior Director- Product Management | End to End Customer Experience at The Home Depot. He possess expertise in project management, leadership, microsoft office, management, strategy and 14 more skills.

Jake Farrell's Current Company Details
The Home Depot

The Home Depot

View
Senior Director- Product Management | End to End Customer Experience
Atlanta, GA, US
Website:
homedepot.com
Employees:
120627
Jake Farrell Work Experience Details
  • The Home Depot
    Senior Director- Product Management | End To End Customer Experience
    The Home Depot
    Atlanta, Ga, Us
  • The Home Depot
    Senior Director- Product Management | Customer Experience
    The Home Depot Sep 2022 - Present
    Atlanta, Georgia, Us
  • The Home Depot
    Director- Pro Experience
    The Home Depot Mar 2020 - Sep 2022
    Atlanta, Georgia, Us
  • The Home Depot
    Director- Product Management | Final Mile Delivery Experience
    The Home Depot Feb 2019 - Mar 2020
    Atlanta, Georgia, Us
  • The Home Depot
    Director- Deliver From Store Program (Product Management/ Operations/ P&L Ownership)
    The Home Depot Feb 2018 - Feb 2019
    Atlanta, Georgia, Us
    I have responsibility for the Strategy, Operations, Finances, and Technology of the Home Depot's Deliver from Store Program, including everything from deliveries via dedicated services to crowdsourced last mile solutions. This role encompasses guiding a team of leaders with responsibilities ranging from Carrier Operations/ Partnership, Dedicated Asset Routing, Product Management, and Customer Experience Strategy.
  • The Home Depot
    Sr Manager Logistics- Delivery Experience/ Product Management
    The Home Depot Jun 2017 - Feb 2018
    Atlanta, Georgia, Us
    Responsible for the strategic roadmap and execution of the customer experience for the Home Depot's Deliver from Store program. Led a team of managers and product managers in developing new and innovative home delivery solutions.
  • The Home Depot
    Sr. Manager Interconnected Operations Strategy
    The Home Depot Jan 2015 - May 2017
    Atlanta, Georgia, Us
    Create and execute strategies to create a singular customer experience across the Home Depot's digital and physical assetsUtilize customer insights to develop and test concepts that lead to a best-in-class omnichannel experienceDrive service and productivity in omnichannel processesServe as a key omnichannel thought leader in the Home Depot organization
  • The Home Depot
    Manager- Operations Process (Omnichannel/ Interconnected Retail)
    The Home Depot Sep 2013 - Jan 2015
    Atlanta, Georgia, Us
    Lead and directly manage team of analysts driving the strategic vision and tactical execution of all interconnected retail store processesDevelop the strategy, vision, and roadmap for interconnected operations, partnering with key stakeholders across the company (corporate and field organizations) to drive alignment and progress for the Home DepotProvide insights and recommendations to executive leaders and make key strategic decisions on behalf of the company’s interconnected operations
  • The Home Depot
    Sr. Operations Business Analyst
    The Home Depot Mar 2013 - Sep 2013
    Atlanta, Georgia, Us
    Served as a key leader on the Home Depot Interconnected Retail (omnichannel) team, developing innovative and analytically sound solutions to ensure the company retains a competitive edge in the retail landscapeManaged the in-store execution of The Home Depot’s Interconnected Retail (omnichannel) programPresent analysis to executive and senior-level leadership to drive systemic improvement to Home Depot Operations
  • The Home Depot
    Operations Business Analyst (Inventory Management/ In-Aisle Hardware)
    The Home Depot Mar 2012 - Mar 2013
    Atlanta, Georgia, Us
    Developed and executed the rollout and implementation of in-aisle customer service and communication devices to all Home Depot stores (multi-million dollar investment)Lead cross-functional teams in developing process and system improvements to increase organizational efficiency and enhance store systems.Partnered across the Home Depot organization to develop strategic service action plans to drive improved customer service for omnichannel/ “Interconnected Retail” customers.
  • United States Army Reserve Command
    Readiness Analyst
    United States Army Reserve Command Jan 2010 - Mar 2012
    Provides in-depth operations analysis for senior military leaders.Serves as the lead United States Army Reserve Command analyst for four major subordinate commands consisting of approximately 25,000 SoldiersInteracts with Senior military leadership to identify and solve operational inhibitors for the United States Army Reserve
  • The Coca-Cola Company
    Project Assistant- 2020 Vision Meeting
    The Coca-Cola Company Oct 2009 - Dec 2009
    Atlanta, Ga, Us
    Directed the selection, shipment and distribution of 111 international products for sampling at a major investor relations event for over 200 key stakeholders in The Coca-Cola Company as referenced in November 22, 2009Ad Age article “Coca-Cola Lays Out Its Vision for the Future at 2010 Meeting”Served as a key member of the event planning and execution team in providing support to the executive producer in multiple capacities.
  • Georgia Tech Research Institute (Gtri)
    Undergraduate Researcher
    Georgia Tech Research Institute (Gtri) Oct 2008 - May 2009
    Atlanta, Georgia, Us
    Researched US government training programs to provide comparisons for GTRI’s contract to support the US Army’s Human Terrain System (HTS) program in Iraq and Afghanistan.Assisted with development of electronic bibliography for GTRI-HTS project.Provided support to GTRI-HTS full time staff through assisting various aspects of the GTRI-HTS project.

Jake Farrell Skills

Project Management Leadership Microsoft Office Management Strategy Microsoft Excel Process Improvement Powerpoint Data Analysis Business Analysis Customer Service Program Management Operations Management Digital Strategy Military Retail Multi Channel Retail Spanish Team Building

Jake Farrell Education Details

  • Georgia Institute Of Technology
    Georgia Institute Of Technology
    International Affairs And Modern Languages

Frequently Asked Questions about Jake Farrell

What company does Jake Farrell work for?

Jake Farrell works for The Home Depot

What is Jake Farrell's role at the current company?

Jake Farrell's current role is Senior Director- Product Management | End to End Customer Experience.

What is Jake Farrell's email address?

Jake Farrell's email address is ja****@****pot.com

What is Jake Farrell's direct phone number?

Jake Farrell's direct phone number is (770) 433*****

What schools did Jake Farrell attend?

Jake Farrell attended Georgia Institute Of Technology.

What skills is Jake Farrell known for?

Jake Farrell has skills like Project Management, Leadership, Microsoft Office, Management, Strategy, Microsoft Excel, Process Improvement, Powerpoint, Data Analysis, Business Analysis, Customer Service, Program Management.

Who are Jake Farrell's colleagues?

Jake Farrell's colleagues are Deanna Mcintosh, Jason Jungman, Hardeep Kaur, Donita Donita Messenger, Hen Hua, Anthony Angelici, Gregory Bostick.

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