James Dunbar Email & Phone Number

Florida, United States

* Manage Emergent Substation and Relay Project work, System Reliability Program (SRP) equipment and device replacements work, and Special Program work.* Financial responsibilities: creating Cost Estimates, Maximo work order creation including Critical Units (CU), material, un/install labor, budget and project approvals, CMT project creation, PowerPlant project updates, and Asbuilt financial estimate reconciliation (true-up).* Facilitate bi-weekly Emergent Project and SRP status… Show more * Manage Emergent Substation and Relay Project work, System Reliability Program (SRP) equipment and device replacements work, and Special Program work.* Financial responsibilities: creating Cost Estimates, Maximo work order creation including Critical Units (CU), material, un/install labor, budget and project approvals, CMT project creation, PowerPlant project updates, and Asbuilt financial estimate reconciliation (true-up).* Facilitate bi-weekly Emergent Project and SRP status meetings utilizing OneNote, Power-BI reporting, Excel reporting and Project Management and work order applications to review and update work statuses.* Lead and manage report design, development, implementation and on-going updates to coordinate with change management.* Develop Transmission annual Work Plan, budget, reporting and analysis.* Provide Transmission C&M and Work Management work analysis to leadership. Show less

Lake Mary, Florida, United States

Same as Operations Analyst position; there was a re-organization for all Transmission with department and job titles name changes.

Lake Mary, Florida

Provide analytical metrics and reporting, develop and implement report automation, process analysis and improvement to the Duke Energy Transmission Work Management division enterprise wide..

Orlando, Fl

Contracted via VIVA. Provided Project Management for the Building Pass Assessment Project, managed by the Maintenance Tenant Improvement (MTI) Group in the Siemens Real Estate (SRE) Americas division Corporate Headquarters in Orlando, FLAssisted in process analysis, gap-analysis, design and implementation for the Siemens Real Estate Maintenance Tenant Improvement Assessments. Designed (and programmed using Visual Basic and macros) all documents, forms and presentation materials used… Show more Contracted via VIVA. Provided Project Management for the Building Pass Assessment Project, managed by the Maintenance Tenant Improvement (MTI) Group in the Siemens Real Estate (SRE) Americas division Corporate Headquarters in Orlando, FLAssisted in process analysis, gap-analysis, design and implementation for the Siemens Real Estate Maintenance Tenant Improvement Assessments. Designed (and programmed using Visual Basic and macros) all documents, forms and presentation materials used for location assessments that Germany Global Headquarters approved and implemented globally; trained management and contractors on MTI Assessment processes; Managed and controlled all assessment documents as SharePoint Site Administrator; Created 5-yr regional and location benchmark budgets for MTI from gathering financial data and reports Show less

Orlando, Florida Area

Responsible for the Supply-Chain, Warehouse Management and resource allocation of over $5 million of construction materials for this 249 unit, high-end, multi-family, apartment community at Crescent Gateway in Altamonte Springs, FL

Lake Mary, Fl

Contractor via Insight Global. Supporting AT&T Site Acquisition in the FL Markets for all Turf Vendors. Managing the migratory bird compliance and Construction NTP Approval processes, Project Schedule milestone updates and reporting.

Orlando, Florida Area

Managing the Accounts Payables (A/P) for the Sprint-iDen Program covering mainly the FL Market and some GA and NC Decoms.

Orlando, Florida Area

Managed material scoping process for New Site Builds.

Norton, Massachusettes Area

• Provide professional Telecom-Wireless project coordination, financial control, analytical support, scheduling & tracking, documentation & presentation development, and progress reporting for 509 development sites in the NE Market.• Perform business and financial analysis including ROI calculations for DAS vs. MACRO site cost comparison analysis ; providing Team Leader (PM), Vendor and General Contractor performance evaluations, executive summaries and providing risk analysis and strategic… Show more • Provide professional Telecom-Wireless project coordination, financial control, analytical support, scheduling & tracking, documentation & presentation development, and progress reporting for 509 development sites in the NE Market.• Perform business and financial analysis including ROI calculations for DAS vs. MACRO site cost comparison analysis ; providing Team Leader (PM), Vendor and General Contractor performance evaluations, executive summaries and providing risk analysis and strategic recommendations.• Primary roles are supporting Business Analysis and the Hard Cost efforts—process all construction Material Orders, BOMs, service PORs, Change Orders and RFQs for GSM-2G, UMTS-2G/3G and ROB (Roaming Over Build) sites via Enterprise Billing Procurement (EBP) - Marketplace (SAP) application; support Soft Cost efforts—process capital and operation expense site modification PORs for maintenance and upgrades; approve/reject PORs for containing proper and complete documentation• Set-up E-bids (auctions)—analyze and approve bids; notify the general contractors (GCs) and vendors of awarded contracts.• Identify project risks; assist Market Managers in implementing processes to mitigate risks and schedule impacts for NTP and Construction Start milestones regarding meeting guidelines for E-bid completion, and timeliness and accuracy of PO issuances.• Reconcile the Open PO Financial Report – adjusting PO delivery dates in Marketplace (SAP) for construction.• Actualize and reforecast milestones in Insite (Citrix based application used for site/milestone tracking).• Developed and perform weekly Development Progress Report (presentation) updates; pull raw data and Crystal reports using SQL from Enterprise Solutions / Business Objects application – presented at the weekly all-hands Development Progress Meeting.• Site Administrator for the NE and Upstate NY Development Portal – SharePoint / external document repository. Show less

Lake Mary, Florida Area

• Provided professional Telecom-Wireless project management-coordination, tracking, scheduling, analytical support, documentation, presentation development, and progress reporting—contracted via Nsoro on the AT&T's UMTS MODs Project in the North Florida Markets (includes SWFL, Orlando, Tampa and Lakeland areas) for Network Operations Division.• Facilitator of the War Room Bridge conference; technical support level-I point of contact for all NFL site field workers.• Identify project… Show more • Provided professional Telecom-Wireless project management-coordination, tracking, scheduling, analytical support, documentation, presentation development, and progress reporting—contracted via Nsoro on the AT&T's UMTS MODs Project in the North Florida Markets (includes SWFL, Orlando, Tampa and Lakeland areas) for Network Operations Division.• Facilitator of the War Room Bridge conference; technical support level-I point of contact for all NFL site field workers.• Identify project risks, assisted Market Managers in implementing processes to mitigate risks and schedule impacts.• Developed a tracking/ticketing system for the War Room Bridge utilizing MS-Access database.• Responsible for tracking and logging all work performed at each of the 310 sites - aligned with the set timelines, with the baseline cluster launch dates and budget of the UMTS integration.• Assigned and deployed trouble tickets for active issues; conducted follow-ups for resolutions to active issues for closure. Show less

Maitland, Florida Area

• Provided professional Telecom-Wireless project coordination, tracking, scheduling and analytical support, documentation and presentation development, and progress reporting on projects for new site development in the SE Florida Markets (includes Miami and West Palm Beach areas) for the Network Operations Division.• Responsible for tracking the iDEN and CDMA build schedules.• Identify project risks, assisted Regional and Market Manager in implementing processes to mitigate risks and… Show more • Provided professional Telecom-Wireless project coordination, tracking, scheduling and analytical support, documentation and presentation development, and progress reporting on projects for new site development in the SE Florida Markets (includes Miami and West Palm Beach areas) for the Network Operations Division.• Responsible for tracking the iDEN and CDMA build schedules.• Identify project risks, assisted Regional and Market Manager in implementing processes to mitigate risks and schedule impacts.• Improved SEFL Market's average milestone completion response (AMCR) by approximately 25% by developing and implementing new M&Ps, streamlining existing ones thru process analysis and time management methodologies/observational time studies; created technical documentation and a training manual.• Trained groups on utilization of the tracking databases of Siterra Plus, CellTrack, SEED and SEFL Tracker.• Maintained and updated detailed project tracking spreadsheets and databases. Show less

Orlando, Florida Area

• Provided professional Telecom-Wireless project coordination, tracking, scheduling, analytical, quality assurance testing support, documentation and presentation development, and progress reporting to the Project Management teams, Executive team and Cross-Functional Area Leaders.• Facilitated, delegated, performed and documented results of Front-End User-Acceptance Testing to certify new WEB and Client application versions for MSO-TV, Email Client, MI-UI, WAP Portal/Vending and… Show more • Provided professional Telecom-Wireless project coordination, tracking, scheduling, analytical, quality assurance testing support, documentation and presentation development, and progress reporting to the Project Management teams, Executive team and Cross-Functional Area Leaders.• Facilitated, delegated, performed and documented results of Front-End User-Acceptance Testing to certify new WEB and Client application versions for MSO-TV, Email Client, MI-UI, WAP Portal/Vending and Voicemail.• Identified and communicated project risks to the PMO and team leads, assisted in developing project risk mitigation strategies.• Facilitated weekly Focus and Status Review Meetings with the Test Team and Technical Writers.• Performed and provided weekly updates of the Sprint-JV / BHN Executive Status Report to the Core Team and Functional Areas Leads, which guide the weekly Core Team Meeting discussions.• Facilitated training on use of the online testing site and programing of test-cases. Show less

Maitland, Florida Area

• Performed application user-acceptance testing (UAT), Call-Flow Timed Process Testing (CFTPT), agent proficiency testing - multiple applications/multiple orders, agent knowledge retention testing, customer satisfaction survey contacts, secret caller testing, and call monitoring.• Quality Assurance Testing (QAT): analyzed functionality of existing systems vs. new systems: Spice-Emulation Spice vs. Citric Spice, Messageline-voicemail Centigrams vs. Citric Messageline, and RRS-Repair vs… Show more • Performed application user-acceptance testing (UAT), Call-Flow Timed Process Testing (CFTPT), agent proficiency testing - multiple applications/multiple orders, agent knowledge retention testing, customer satisfaction survey contacts, secret caller testing, and call monitoring.• Quality Assurance Testing (QAT): analyzed functionality of existing systems vs. new systems: Spice-Emulation Spice vs. Citric Spice, Messageline-voicemail Centigrams vs. Citric Messageline, and RRS-Repair vs. Citric RRS; field certification of applications prior to company-wide implementation.• Implementations / Results: stream-lined processes, new and revised M&Ps, increased agent efficiency, increased customer satisfaction, increased retention, increased sales per call/call centers, decreased cost per call, decreased average handling time, decreased initial queue entry hold-time and decreased abandoned calls.• Performed technical writing; developed training manuals, documents and a resource database. Show less

Certification, Project Management Certificate Of Professional Preparation

5 Project Management Course Program Completion Date: 2016 Courses: Project Management National Standards Project Scope, Schedule.

Ba, Computer Information Systems / Applied Mathematics

Activities and Societies: Track Team (sub) (transferred) GPA: 3.3 of 4.0

Aa, Computer Science / Psychology

Activities and Societies: Intramural Basketball; Swim Team (completed) GPA: 3.75 of 4.0 Honors: 1992

Diploma, College Prep

Activities and Societies: Varsity Basketball Team (4 yrs) - State Champions; Student Council Committee (4 yrs); Close-Up.