James Fernandez, Fmp is a Manager of System Facilities at Dignity Health. He possess expertise in customer satisfaction, strategic planning, team building, emergency management, leadership and 8 more skills. Colleagues describe him as "I have known Jim since 2005 and as his manager at Verizon I saw first hand the quality product that he produced. Jim was successful at many capital improvement projects that showed his in depth knowledge in areas such as energy conservation, critical equipment management, building optimization, security and construction management. Jim built a highly charged team that was close knit, knowledgeable and was the model for others to follow. His customer service skills are second to none as he has a penchant for building strong relationships with his customers and peers." and "Jim and I worked together for three years at Verizon Wireless. He is a detail oriented person and able to relate extremely well to our internal customer base and satisfy their demanding and diverse technical and organizational needs. We worked together on a number of region wide initiatives ranging from establishing Call Center emergency processes/procedures, establishing the scope of work for and implementing a new facilities work-order system, standardizing access control systems and various office services cost savings initiatives. Jim also was instrumental in providing design support and establishing facilities operations processes and procedures for a 180K+ square foot Call Center in Chandler, AZ. His involvement included implementing a new full service employee cafeteria, ensuring the building's HVAC system was properly configured/commissioned to maintain employee comfort and productivity, and establishing, staffing, and implementing safety and security procedures to safeguard the 1000+ persons working at the facility. Jim is a dedicated facilities management professional, works effectively under pressure, is adept at multi-tasking, and completes assignments on time, budget, and to expected levels of quality."