Complaints Specialist
Current
Jan 2023 - Present
AeroLeads people directory · profile
James Jones Email & Phone Number
Complaints Specialist
at
Chime
1 work email found
@chime.com
1 phone found area 614
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Complaints Specialist
Location
Columbus, Ohio, United States
Company size
Who is James Jones? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
James Jones is listed as Complaints Specialist at Chime, a company with 659 employees, based in Columbus, Ohio, United States. AeroLeads shows a work email signal at chime.com, phone signal with area code 614, and a matched LinkedIn profile for James Jones.
James Jones previously worked as Senior Complaints Specialist at Upstart and Analyst, Complaint Quality Assurance at Alliance Data Card Services - Know More Sell More. James Jones holds Bachelor Of Arts, Spanish from Denison University.
Company email context
Email format at Chime
This section adds company-level context without repeating James Jones's masked contact details.
{first}.{last}@chime.com
86% confidence
AeroLeads found 1 current-domain work email signal for James Jones. Compare company email patterns before reaching out.
Profile bio
About James Jones
Compliance quality review professional with deep experience in the finance/banking industry. My strengths include investigative research and risk management. I have achieved a high success rate in aiding associates unearth business/customer concerns with appropriate solutions. I am interested in leveraging my experience crafting consumer resolutions in my next role.
Listed skills include Higher Education, Public Speaking, Student Affairs, Community Outreach, and 10 others.
Current workplace
James Jones's current company
Company context helps verify the profile and gives searchers a useful next step.
Chime
8 roles
James Jones work experience
A career timeline built from the work history available for this profile.
Senior Complaints Specialist
Aug 2020 - Jan 2023
Analyst, Complaint Quality Assurance
- Audit 10 to 12 responders per month to ensure that they are properly documenting the Complaint Management System (SalesForce).
- Facilitate bi-weekly calibration sessions to ensure a clear understanding and consistency of Complaint Management System.
- Serve as a liaison between the Consumer Relations Group and Regulatory Response Team, along with other areas of the business.
- Conduct weekly meetings with management regarding trends and/or inconsistencies that have been identified… Show more
- Conduct weekly meetings with management regarding trends and/or inconsistencies that have been identified while auditing. Show less
Jan 2016 - Jan 2020
Consumer Relations Specialist
- Served as subject matter expert for complaints that have been addressed to The Office of the President, the CEO/CFO of Alliance Data, and the Better Business Bureau of Ohio.
- Drafted responses to inquiries/complaints that are received on a cardholder's behalf from an Attorney.
- Audited responder's’ case research and resolution letters to ensure that the company is not exposed to potential risk.
Dec 2014 - Jan 2016
Customer Care Specialist
Aiding customers with the understanding of their credit card statements and the authorization/decline of in store purchases.
Jul 2012 - Dec 2014
Admissions Intern
Aided in the recruitment of prospective students through guided tours and student panel participation
Oct 2008 - May 2012
Resident Assistant
Jan 2010 - May 2011
Customer Service Representative
Provided world class service to a high volume of customers in regards to their private label credit card accounts
Nov 2007 - Sep 2008
Team & coworkers
Colleagues at Chime
Other employees you can reach at chimecard.com. View company contacts for 659 employees →
JR
Jimmy Ross
Colleague at Chime
Mesquite, Texas, United States, United States
View →
ET
Erick Terrones
Colleague at Chime
Mexico City, Mexico, Mexico
View →
MD
Mike D.
Colleague at Chime
United States, United States
View →
MS
Michele Saga-Yuen
Colleague at Chime
Seattle, Washington, United States, United States
View →
AB
Alex Boudreau
Colleague at Chime
San Francisco, California, United States, United States
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BG
Blen Gossa
Colleague at Chime
Philadelphia, Pennsylvania, United States, United States
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AS
Archchana Shankar Lakshmi
Colleague at Chime
Portland, Oregon, United States, United States
View →
FV
Francisca Vasquez
Colleague at Chime
Sacramento, California, United States, United States
View →
AS
Aquila Salmon
Colleague at Chime
United States, United States
View →
NG
Natalie Guntert
Colleague at Chime
Santa Cruz, California, United States, United States
View →
Jimmy Ross
Colleague at Chime
Mesquite, Texas, United States, United States
View →
ET
Erick Terrones
Colleague at Chime
Mexico City, Mexico, Mexico
View →
MD
Mike D.
Colleague at Chime
United States, United States
View →
MS
Michele Saga-Yuen
Colleague at Chime
Seattle, Washington, United States, United States
View →
AB
Alex Boudreau
Colleague at Chime
San Francisco, California, United States, United States
View →
BG
Blen Gossa
Colleague at Chime
Philadelphia, Pennsylvania, United States, United States
View →
AS
Archchana Shankar Lakshmi
Colleague at Chime
Portland, Oregon, United States, United States
View →
FV
Francisca Vasquez
Colleague at Chime
Sacramento, California, United States, United States
View →
AS
Aquila Salmon
Colleague at Chime
United States, United States
View →
NG
Natalie Guntert
Colleague at Chime
Santa Cruz, California, United States, United States
View →
1 education record
James Jones education
FAQ
Frequently asked questions about James Jones
Quick answers generated from the profile data available on this page.
What company does James Jones work for?
James Jones works for Chime.
What is James Jones's role at Chime?
James Jones is listed as Complaints Specialist at Chime.
What is James Jones's email address?
AeroLeads has found 1 work email signal at @chime.com for James Jones at Chime.
What is James Jones's phone number?
AeroLeads has found 1 phone signal(s) with area code 614 for James Jones at Chime.
Where is James Jones based?
James Jones is based in Columbus, Ohio, United States while working with Chime.
What companies has James Jones worked for?
James Jones has worked for Chime, Upstart, Alliance Data Card Services - Know More Sell More, Alliance Data Card Services, and Alliance Data.
Who are James Jones's colleagues at Chime?
James Jones's colleagues at Chime include Jimmy Ross, Erick Terrones, Mike D., Michele Saga-Yuen, and Alex Boudreau.
How can I contact James Jones?
You can use AeroLeads to view verified contact signals for James Jones at Chime, including work email, phone, and LinkedIn data when available.
What schools did James Jones attend?
James Jones holds Bachelor Of Arts, Spanish from Denison University.
What skills is James Jones known for?
James Jones is listed with skills including Higher Education, Public Speaking, Student Affairs, Community Outreach, Editing, Event Planning, Spanish, and Powerpoint.
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