James Smith Email & Phone Number

Richmond, Va, Us

Northbrook, Il, Us

Northbrook, Il, Us

Tools: R (dplyr, tidymodels), Python (PySpark, Pandas, sklearn, XGBoost, LightGBM), AWS S3, CLI, Oracle SQLDeveloper, Git, GithubModeling- Trained and tuned (sklearn) a premium benchmarking model using XGBoost in Python that is used for assessing how competitively and effectively sales representatives are able to quote auto policies new customers- Trained, tuned, and maintained a household retention model using LightGBM in Python that I used to generate lifetime value estimates for current customers by combining outputs with loss ratio estimates, premiums, and financial assumptions- Trained and tuned (Optuna) a vehicle-level loss ratio model using LightGBM in Python with a Tweedie objective function that is used in combination with premium data, financial data, and retention predictions to estimate lifetime value of new Allstate customers.Data Management and Pipelining- Maintained and improved pipeline for pulling and scoring lifetime retention for large Allstate household data using PySpark and S3- Created pipeline for pulling and scoring vehicle-level loss data using PySpark and S3, leveraging different data sources for pulling and scoringInsights Generation & Delivery- Found relationship between scores of the benchmark model I built and sales; insights were delivered to sales leaders giving them proven, actionable ways to improve sales- Generated value by delivering Lifetime Value estimates by geography to optimize agency deployment- Presented findings on the lifetime value and trends of defecting customers to senior leaders- Performed initial studies on profitability of latest insurance product

Northbrook, Il, Us

- Led Agile Ceremonies, facilitated progress updates from data science team to leaders, and translated technical results to business partners- Performed roadshow presentations of a Resume Scoring Tool developed by our data science team to stakeholders- Developed a highly interactive and prescriptive Tableau dashboard used by frontline sales leaders using output data from our NLP models; equipping leaders with key metrics on sales behaviors like asking for the sale, cross-selling, and offering discounts- Developed training materials and held weekly check-in meetings with ~40 dashboard users to collect feedback and demonstrate how to use the dashboard- Performed ad hoc analyses on sales data using R - Developed a Shiny application for informing strategic growth of Allstate's independent agency presence

Winston-Salem, Nc, Us

At Wake Forest University's Financial Services, I primarily assisted the fixed assets manager and the general accounting manager. Both teams required a substantial amount of file management from me. I would help file things physically as well as scan in documents to file electronically. For the fixed assets team, I often aided in retrieving necessary invoices from the Accounts Payable department. I also performed inventories and helped assign codes to various classrooms and locations on the Wake Forest University campus in order to help transition the department to a Workday system. For the general accounting team, I've helped key journal entries and perform bank reconciliations using both USD and international cash (Euros, Pesos, Cordobas, etc.).

Masters Of Science, Business Analytics

Bachelor Of Arts - Ba, Mathematics

Education record