James Sinnott Email & Phone Number

Cape Coral, FL, US

Bridgetown, Barbados - Ft Myers Florida

Recruited on 18-month contract to stabilize and acquire programs for a 7-year-old 270 agent call center. Implemented client outreach and service-selling strategies to revive call center from near-closure status to become a thriving and competitive enterprise with more than 650 agents. Oversee the majority of new client sales, incremental growth programs.

San Antonio, Texas Area, Chicago Illinois

Championed all aspects of territory development and relationship building in the diabetes supply and wound care market through direct sales and launch of a re-seller network. Utilized all components of the sales cycle, amplification of lead generation, active pursuit of profitability opportunities and monitoring of market trends to achieve a competitive.

Montego Bay, Jamaica - St. Louis Missouri

Recruited to manage all operational aspects of a call center serving 18 clients and employing between 450 -1000 employees. Mentored sales staff to acquire new business. Maintained full P&L oversight and fostered excellent relations with clients to ensure satisfaction and quality. Presented business reviews to clients and senior executives.Served major US.

Houston, Texas Area

* Propelled growth of this leading edge technology consolidator through direct sales and handling of key accounts. Recruited “A” sales talent and cultivated current client and partner relationships. Increased value of the company by 400%, and prepared business for sale to one of the company’s clients.* Directly sold and managed major accounts while.

Houston / San Antonio / Austin / Dallas, Texas

Startup Competitive Local Exchange Carrier (CLEC)/ Incumbent Local Exchange Carrier (ILEC) *· Established and built a “world class” sales and customer service organization; opened 12 markets and 18 offices in 15 months hiring and directing over 158 direct sales executives. Maintained business unit and P&L oversight. Consistently met or exceeded corporate.

Greater Houston Area

• Member of initial retail launch team, which opened 21 corporate retail outlets and grew retail organization to over 148 full time employees in 20 months including finding store locations, store build out, staffing and.
• Organized and promoted store openings with live remotes, joint marketing with food and beverage vendors. Responsible for non-corporate marketing, merchandising, and managing on-going retail operations.
• Member of team that designed and implemented a web-based training program used company wide.
• President’s Club and Circle of Excellence for superior sales and management team member for exceeding goal by over 130%.
• Directed successful marketing campaigns targeting Hispanic and credit-challenged through bi-lingual training, participation in Hispanic Chamber of Commerce, and joint marketing events.
• Hired, managed, and promoted more diversity employees than any other region or manager and initiated a relationship with Rice University and University of Houston for student phone sales and job placement of current.

Greater Chicago Area

• Directly involved in entire market expansion process including developing, hiring, and training methods; a fulfillment process, marketing and establishing indirect distribution channel and compensation plans.
• Initial launch team expanded sales organization from 18 to 84 direct sales representatives in a 10-month period.
• Guided team from worst to first, selling the most net new units. 30% of direct reports are still involved with Nextel today. Nextel averages 75% turnover per account representative per year.
• Major Accounts Representative penetration included clients such as Caterpillar Tractor, Waste Management, Bell & Howell, Bosch, Northern Illinois Gas (Nicor), Xerox and Oce’.
• Prior to leaving sales team, performed at 138% of plan. Eligible for Presidents Council.

Marion Illinois, Stevens Point WI; Carrollton / Nuenan, GA; Elkins, WV; Lake Plac

• Entered market eight months after competitor; acquired over 50% market share through aggressive and innovative marketing and promotions. Illinois market reached break-even point within first nine months while.
• Partnered with the Vice President to hire and train General Managers and market build out for five additional markets totaling 1 million pops.
• Initiated, developed and signed the first exclusive contract and affinity program for Southern Illinois University, the athletic department, and the PBS radio and television station providing exclusive service for the.
• Involved in the underwriting of PBS radio programming, pledge drives and appeared in television commercial with “Big Bird” promoting the importance of donating to PBS. Donated to and underwrote University theater.
• Negotiated to become the first official wireless provider for Southern Illinois University and developed the concept and purchased the first “Blimp” donating it to Southern Illinois University for advertising at Arena.
• Initiated and organized up to 20 golf outings per year seeking out worthy causes, creating a vehicle and opportunity for raising additional funding for many organizations such as United Way, American Cancer Society.

Master Of Business Administration (M.B.A.), International Business Classes Taken

Bachelor Of Business Administration (B.B.A.), Finance And Financial Management Services