• Prepare, and deliver weekly sermons, preach and conduct weekly worship services and special holidays.• Provide pastoral care and counseling to church members and assist them in crisis and non-crisis situations.• Officiate at special services including confirmations, baptisms, weddings, and funerals.• Oversee the management of all areas of the congregation's ministry include personal development, outreach, education, and mission.• Support, oversee, and evaluate the congregation’s staff positions. Ensure relevant employment laws are followed and assist in the interactions between the staff and congregation as needed.• Assist in church financial matters, including the setting and management of the church’s operational budget and investment accounts.• Ensure church facilities are functioning and are maintained properly.

Project manager for multi-disciplinary team focused on harmonizing three Deferred Compensation and one Defined Benefit plans over several banking units acquired over the past three years.• Supported internal Benefits & Retirement, Total Rewards, Talent Acquisition & Retention, and Legal teams located in both the U.S. and Canada to design a harmonized retirement benefit portfolio which included cost/impact analysis and met all regulatory requirements.• Consulted with a range of external HR service providers, consultants and legal counsel to identify necessary external and internal project activities, tasks, and steps for the overall retirement harmonization effort• Aided senior project management in analyzing, summarizing and preparing presentation materials for C-level executives to obtain program-level and project-level approval for Benefit & Retirement harmonization initiatives• Created and maintained project management artifacts including implementation project plan, RACI charts, RAIDD logs, and project communication plans for project.

Manage and administer all aspects of project control, direction, and business analysis for a consulting team of data analysts, engineers, and architects assessing the foundational data needs and services for the second-generation Managed Care Order Management System for supporting the client’s direct B2C line of business.• Create, deliver, and maintain artifacts for project planning, control, and reporting including the overall project plan and schedule, communication plan, RAID log, RACI chart, budget tracking spreadsheets and status reports to key technical and business stakeholders. Conduct periodic status review meetings with key stakeholder groups.• Manage project workload utilizing Agile with Scrum methodology. Maintain backlog of epics and stories in application lifecycle management tool, create and manage sprints, conduct daily stand-up meetings and adjust subsequent sprints to ensure the successful completion of all contracted work within the specified timeframe. Negotiate client adjustments and changes to project scope and deliverables as required.• Work with IS business analysis, application development, and enterprise architecture groups to ensure that all project deliverables meet business requirements while remaining congruent with the client’s development methodologies and overall enterprise architectural vision.• Tracked and reported project financial status to client and consulting team management. Incorporated non-billing time to project and maximize project engagement team time at the client site while adhering to original contractual budget constraints

• Serve as the chaplain in assigned clinical areas; assess the religious/spiritual needs of the patients, families, and staff and respond pastorally to those needs as a representative of the pastoral care department and a member of the clinical team.• Serve as on-call chaplain throughout the hospital by responding to pages for pastoral services as requested.• Function as a member of the interdisciplinary team representing pastoral care and being attentive to the spiritual dimension of health care.• Participate in and provide leadership for hospital chapel/worship services and celebratory events.• Provide the clinical work for documentation that accompanies pastoral services; release, autopsy consent, donor consent, advance directives, etc.• Completed 1 unit of CPE

• Serve as the chaplain in assigned clinical areas; assess the religious/spiritual needs of the patients, families, and staff and respond pastorally to those needs as a representative of the pastoral care department and a member of the clinical team.• Serve as on-call chaplain throughout the hospital by responding to pages for pastoral services as requested.• Function as a member of the interdisciplinary team representing pastoral care and being attentive to the spiritual dimension of health care.• Participate in and provide leadership for hospital chapel/worship services and celebratory events.• Provide the clinical work for documentation that accompanies pastoral services; release, autopsy consent, donor consent, advance directives, etc.• Completed 1 unit of CPE

Digital Marketing Operations Expertise• Work with key stakeholders to assess project feasibility; understand timelines, cost/benefit expectations and resource requirements prior to execution; re-scope to increase ROI when appropriate• Leverage behavioral, financial and user testing data to continually assess client and consumer needs and drive product innovation to maximize bottom line results• Partner with our Account and Marketing teams to optimize multi-channel, multi-device customer experiences to drive online performance leveraging expertise of direct response technique and the digital marketplace Execute day-to-day operations• Drive marketing operations of your program at a fast-pace ensuring highest quality and adhering to deadlines, resources and costs• Post execution, conduct retrospective analysis to gauge campaign performance, team cohesion and operational efficiency• Develop comprehensive product lifecycle processes and roadmaps, partnering with the marketing team to formulate requirements for innovative solutions and products Team leadership• Bridge communication between marketing, design, UI/UX development, media, analytics, business intelligence, application engineering and the client to execute deliverables

Plan, deploy, and track major software and hardware releases for Nielsen’s premier commercial decision support product: Nielsen | Answers. Coordinate multiple development and operational support teams including architecture, business analysis, software development, quality assurance, service delivery, operations, and client business support teams to ensure production deployments are accomplished while meeting contractual Service Level Agreement requirements to a diverse set of Fortune 100 clients.• Identify major release scope and deployment tasks and dependencies between hardware architectural components, system software components, application components, operational data extract, load, and transform (ELT) processes, the Web portal presentation and reporting platform, and business availability requirements to create a deployment project plan using Microsoft Project.• Worked with business analysis, software development, quality assurance, configuration management, process quality audit, service delivery, operations, and client support teams to identify resource requirements and worked with various management teams to acquire the necessary resources for the deployment.• Create, publish, and communicate overall production deployment task and schedule plan to all levels of management and stakeholder teams. Identify risks and issues and create and track risk mitigation and issue resolution tasks.• Ensure that all methodology processes and controls are complete and adhered to during all phases of the deployment planning and execution processes; create required documentation and conducted management and technical reviews to acquire all necessary signoffs.• Control and coordinate all deployment activities during production releases, identify and track all deployment issues and coordinate resolution responses, communicate status to C-level management and below in all stakeholder groups.

Build and manage a team of 7 onshore and 6 offshore that includes 3 team leaders and 1 project manager that insures the quality of a computerized content management system. Set direction and policies for team ensuring team priorities synchronized with overall project priorities. Manage multiple teams in fast-paced environment with multiple and conflicting resource and scheduling requirements. Develop individual group members based on individual career goals and needs of the business.• Motivate and establish work guidelines for 3 teams of quality assurance analysts. Ensure that corporate and group software quality standards accounted for the quality assurance process, planning, and execution. Define, improve, and document quality assurance business processes to insure repeatable, measurable, and improvable process execution.• Manage personnel resource pool based on the needs of the business. Reassigned resources as necessary to meet critical project deadlines and advised upper management of impact and risk. • Provide conflict resolution to resolve issues of goal alignment, team motivation and direction, or resource and schedule overallocation. Resolved issues as required and facilitated escalation to upper management if needed.• Assist Director with annual performance reviews and salary adjustments. Provide information about working factors and goal achievement with rating recommendations to Director. Assist in providing face-to-face feedback and improvement plan to team members during annual review meetings.

• Collected and prioritized potential projects for both Content Management System and System Operations teams to promote stakeholder visibility and to ensure highest business value projects where planned and pursued.• Created project plans for managing tasks, resources, and schedules by interacting with senior team management and development, operations, customer service, and PMO groups that met customer schedule requirements and met resource constraints. • Merged multiple overlapping project plans for different functional areas, resolved conflicts and reallocated resources to derive an achievable overall program plan.

Manage a team of 5 consultants, multiple projects and customer communication. Track each team member’s progress and workload, ensuring projects stay on time and budget. Create multiple plan options for customers, then present them to each client and develop customized resource plans to meet functional, budgetary and scheduling needs. Plan and manage multiple projects concurrently.• Identified opportunities in the revenue stream that are in negotiations to increase gross revenue by $28,000 per month and grow the project team from 5 to 7 billable resources.• Improved customer satisfaction by moving the development team from a product-oriented environment to a customer-centric, consultative environment.• Established project management methodology that facilitated customer communication and improved customer confidence in the project team.• Bettered software deliverable quality and the ability to manage customer expectations by strengthening the existing software development lifecycle methodology.

Opened the first Geeks on Call Illinois based franchise. Built up a team of 10 certified field computer technicians while handling all of the company’s finances, including investments, goals, cash flow and taxes. Identified and designed all marketing activities. Led human resource tasks for the company.• Directed work assignments for all technicians taking into account workload balancing, level of service commitments, customer issues, corporate initiatives, and marketing responsibilities.• Planned and implemented marketing and publicity initiatives that required coordination with multiple external media and marketing representatives, call center operations, other franchise owners, and corporate stakeholders.• Managed all aspects of employee management, including hiring, training, compensation, work availability, performance evaluation, and termination.• Managed all resources for supporting business operations, including vehicle acquisition and maintenance, spare parts inventory, and marketing and sales materials.• Acted as primary conflict resolution escalation point for customer issues and problems. Worked with customers to identify and implement reasonable mitigation actions.

Maintained responsibility for identifying, researching and evaluating new technologies and software solutions in terms of cost, technical merits, functional capabilities and potential marketability. Assisted in project planning and screened potential employees in various software areas.• Converted assessor information for 1.7 million parcels within the Cook County Assessor’s Office, including parcel location, dimensions, improvements, assessment rates and historical values, completing all tasks without error incident.• Architected and developed a 200+ class hierarchy in Visual C++ to create a general, highly flexible library of data conversion processes.• Originated software that met the strict government guidelines of the Cook County Assessor's Office.

Managed and mentored 5 developers and 3 outside consultants. Defined and created a new line of information-based products. Coordinated product launches and production with many groups and worked closely with the product management group to define products.• Designed an electronically controlled exercise bike with full-featured PC-based cardiovascular test definition, execution and recording software program and then launched it internationally.• Created LifeCenter personal workout management system, which used a wired network within the health facility, and also developed a database and all report and software programs to plan, track and report a health club member's training program and workout history.

Supervised self-contained, cross-functional development group to define and develop an enterprise-wide marketing and revenue data warehouse, a sales commission system and a web-based customer survey/analysis tool.

Military Systems - Undersea Sound - Dataflow Processor Operating Systems DevelopmentMilitary Systems - Undersea Sound - Systems Engineering - Machine Performance MeasurementCellular Telephone - Operations Support Systems - Traffic Tools Development