James Galloway Email & Phone Number

Oversee the revenue cycle as well as managing accounts receivable for multiple hospitals including identifying, recommending, and or implementing best practice procedures to increase revenue and cash.

• Worked independently to evaluate, develop, and implement positive process improvements for all levels of the revenue cycle from registration personnel to the Chief Financial Officer • Presented process improvements to C-Level Employees• Built relationships with CEO’s, CFO’s, and Departmental Directors throughout multiple facilities • Accepted special projects to assist hospitals that were “bogged down” in the revenue cycle• Instructed hospital staff on best practices for expedited cash• Facility visits to improve and cultivate the relationship between self and CPSI

• Over 40 software implementations, training presentations, and facility visits during tenure• Multiple primaries (primaried 1st hospital less than 1 year removed from training)• Instructed customers on utilization for all applications of financial software and consistently maintained top producer in call que• Gained extensive knowledge of the CPSI software and forced to think and test outside the box• Tested many different facets of the software while learning to be detail oriented• Tested 90% of all insurance related workrequests during tenure

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General

Diploma