Responsible for all business applications across the enterprise, ERP, EDI, project management, continuous improvement, software evaluation/selection, annual staff performance and salary reviews, working with all areas of the business from plant work cells to Senior leadership/owners. Engage with various departments to help find solutions to their issues. Helping our clients discover and implement business solutions that bring efficiency and cost savings. In this role, I have the opportunity to work with staff at all levels of the organization from ownership to manufacturing to sales. Recently completed a major ERP application upgrade across the enterprise resulting in increased functionality and a more stable platform. Working with shipping departments to provide great shipping functionality by importing customer shipping information into UPS Worldship that can be retrieved using scanners to populate the shipping screens. Managing a moving list of projects, timelines, and staff on a daily basis to ensure we are continually moving toward providing greater benefits to our customers.

Responsible for interacting with all levels of the organization to develop, execute, manage, and close projects for many areas of the organization. Provide assistance and guidance for project related areas as well as leadership responsibilities. Create and maintain working relationships with national and international consultants to meet project needs. Manage vendor relationships to leverage our project requirements to meet ongoing business needs and opportunities. Consult with company leaders to discuss potential project opportunities and help to determine project ROI. Manage project budget finances with vendors and consultants to ensure project budget is followed and resolve invoice questions/issues as they arise. Educate the business on the benefits of project management and how a structured approach with strong communication and transparency is a benefit to all.

Responsible for all aspects of project management - project initiation, planning, execution, monitor, and close. Coordinated resources in a matrix environment to ensure adequate resource levels to complete projects. Worked with all levels of management across various plants and locations on projects that were both enterprise wide (server load balance, new payroll system) to local plant projects (year end inventory, web site development and roll out, Project visibility and collaboration tool). Provided support and direction for other department projects to train staff in basic project management fundamentals, Worked closely with applications team to develop, test, and implement solutions to the current ERP system.

As a consultant for VisioStack I was responsible for developing Oracle based forms to provide information related to the transportation industry in Europe. During this time I had great help and support from Sr. Leadership who provided me with all the tools, knowledge, and instruction to help me to be successful and complete the task.

Provided IT support for non-profit organization ranging from wireless networking, hardware support, security and data integrity.

Developing database and operational tools to streamline processes, improve turnaround, and develop data warehouse tools and processes to help with strategic planning and to locate growth opportunities.

Responsible for working with customers to resolve technical issues, provide assistance for MOH development, develop customer relationships, documenting production requests, providing assistance to owner and ensure that customer needs are met.

Managed team of programmers that supported the circulation software (Discus), Finance, on-call and production needs. Mentor team of technologists who are now holding supervisor positions. Also developed code solutions for various projects. Project Manager for a variety of projects from Oracle database upgrade, finance, hardware, and PCI. Established strong relationships with all levels and management to better understand user needs and business goals. Implemented numerous processes and standards to reduce system errors and increase system stability. Worked with Company executives to develop disaster recovery/business continuity processes.

As a Technical Consultant we were tasked with developing deeper relationships with our users. To champion their needs and to get them the assistance they needed from the IT department. Developing project plans, providing consultation for projects, providing direction for new software and software changes, and being the main contact between the user community and the IT department. Working with users to develop application changes that would help them meet the expectations of their departments. Working with the user groups to restore confidence in the application and the IT department. Developed procedures , standards and best practices to ensure a stable, dependable system that will meet deadlines and improve processing times. Developing trust and confidence among the various user groups, enlisting users to provide feedback, guidance and direction.

Responsible for many projects and tasks from maintenance of existing systems to implementation of new systems. Worked with all levels of management. Led project to replace existing circulation system with new system that involved working with all departments, building project plans, QA, implementation through sign-off.