Throughout my career in technology and operations leadership, I have built, scaled, and optimized businesses and global infrastructures to ensure superior performance, security, and availability for clients. My experience began over 25 years ago and includes roles with Apple, Google, Riot Games, Zynga, and other start-up and established organizations.In addition to leading all aspects of business operations—strategic planning, team building, financials, performance management, and continuous process improvement—I create innovative, cost-effective Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions that are robust, secure, and truly scalable. I’m relentless in delivering quality solutions that process millions of daily transactions with 99.999% availability.Key accomplishments:✔ Directed all operations (DevOps, SiteOps, release, and other engineering functions) for the world’s #1 peak-volume online store. Scaled the business and systems to handle high-capacity announcements and events, such as iPhone product release with up to 10M transactions every five minutes.✔ Spearheaded a global transformation for Riot Games by educating leaders and staff on embracing cost management as a tool for achieving the company’s mission to be the “most player-focused game company in the world.”✔ Mobilized a team to launch, manage, and scale all Zynga games and build / support a powerful, reliable infrastructure to meet the needs of 300M active monthly users.✔ Built new businesses and teams from scratch, and directed technology innovation and product development for groundbreaking IaaS and PaaS offerings, including the world’s first multi-cloud, multi-platform cloud computing management software.✔ Managed all operations, IT, QA, and release engineering for PeakStream (acquired by Google).✔ Developed and supported a reliable VoIP presence servicing 1M+ subscribers with over 99.999% uptime (more than 1,051 days with zero service interruptions).
Listed skills include Cloud Computing, Linux, Distributed Systems, Product Management, and 45 others.