Jim Gaudette Email & Phone Number

Holden, Ma, Us

Boxborough, Massachusetts

Westford, Ma

Performed system testing on Juniper’s next generation Content Delivery Network (CDN) product, Media Flow Controller (MFC), specifically targeted for the AT&T Uverse solution.Participated in designing, developing, and executing the comprehensive test plan for multiple MFC releases.Identified the root cause of product defects.Identified product design gaps relative to the customer requirements during test planning and execution.Translated test results into system guidelines and golden configurations as a baseline for customer deployment.Provided on-site and remote customer support for lab trials.

Boxborough, Ma

Test EngineerResponsibilities included testing complex end-to-end systems focused on VoIP, IP Video, and Video Content Distribution Networks (CDNs).Participated in the development of solution Design and Implementation Guides for field and end-customer use.Created and executed test cases exercising Cisco's next generation consumer video program (Videoscape).Included CDN streaming of H.264 using HTTP Adaptive Bitrate (ABR) technologies to next generation Set Top Boxes, PCs, Macs, and mobile devices.Included CDN streaming using traditional streaming protocols using RTSP, HTTP Progressive Download and Windows Media Services.Included testing of CDN hierarchal cache architectures, from origin server to edge streaming engines with content routing to the appropriate edge streamer.Included dynamic video optimization of over the top (OTT) content over a mobile infrastructure with Cisco's ASR5000 3G/LTE Evolved Packet Core product.Tested end-to-end VoIP and IP Video behavior with and without PacketCable Multimedia established QoS.Engaged with System Architects to provide feedback on the architecture specifications, and resolve system design issues found in testing.Engaged with internal product teams and external vendors to resolve product issues found in testing.Installed, configured and maintained solution test-bed containing IOS routers, switches, Cisco UCS servers employing virtualization and 3rd party products.Lab Operations ManagerResponsible for all aspects of maintaining and running 5000 sq ft. lab with over $40M in equipment.Supported 60 engineers dedicated use of the lab – provided all supplies and physical space necessary.Ensured compliance to ISO 9000 and ISO 14001 requirements resulting in no major or minor non-conformance findings on all lab audits.Handled all operational logistics for hardware and software budgeting and procurement.Managed annual budget of $600K to $2M. Identified valid alternatives to optimize cost.

Responsible for financial planning and controlling, organizing, budgeting and direction of all operations and production activities for environmental testing simulation

Electronic Technology

Business Management