James Giang Email & Phone Number

Melbourne, Victoria, Australia

Helping Grill'd unlock the potential of their digital channels to service their growing database of Relish members and everyday consumers.- Unified Platform: Successfully delivered a large-scale re-platforming project, migrating our app and web platforms to a new, unified system. This transformation resulted in the app’s rating improving from under 2 stars to a consistent 4.5+ on both the App Store and Google Play Store.- Park & Collect: Spearheaded the operational launch of "Park &… Show more Helping Grill'd unlock the potential of their digital channels to service their growing database of Relish members and everyday consumers.- Unified Platform: Successfully delivered a large-scale re-platforming project, migrating our app and web platforms to a new, unified system. This transformation resulted in the app’s rating improving from under 2 stars to a consistent 4.5+ on both the App Store and Google Play Store.- Park & Collect: Spearheaded the operational launch of "Park & Collect," a click-and-collect service, in select restaurants across Victoria, offering an alternative way for customers to pickup their food.- Drive-Thru Digital Signage: Developed and delivered the digital signage experience for Grill’d’s first drive-thru restaurant at Mt Ommaney, enhancing the ordering and brand experience.- Self-Service Kiosks: Managed the rollout and customer experience of Grill’d’s inaugural self-service checkout kiosks at Chadstone Shopping Center, immediately improving convenience and operational efficiency from day 1. Show less

Melbourne

Venuemob is Australia's leading online platform to find and book the perfect event venue around Australia. With over 18,000 bookable spaces spanning across 4,000 venues, Venuemob has the ideal location for your next event, whether it’s a birthday party, corporate christmas party or a product launch.Venuemob was acquired by Spare Group Pty Ltd in Nov 2019 and later rebranded to VenueNow.https://venuenow.com/blog/spare-workspace-venuenow-announce-merger/

Melbourne, Australia

- Organise and co-ordinate events for the AAUG community- Generating exposure and brand awareness for the AAUG community via sponsorship management and community engagement- Liaising with members and partners to organise presentations and events- Development and maintenance of AAUG's digital and social media strategyThe community has now merged with the Melbourne chapter of Google Development Grouphttps://www.meetup.com/gdg-melbourne/

Melbourne, Australia

- Delivered WordPress based projects for multiple clients- Facilitated WordPress training sessions for clients- Full product development of Android applications which have been published and downloaded by thousands of customers worldwide

Melbourne, Australia

- Responsible for product development of Telstra's customer self-service mobile applications- Launched the Telstra 24x7 app for iPad (April '12), Android (July '12) and iPhone (July '12)

Melbourne, Australia

- Worked on major initiatives to enhance the Telstra Business and Entreprise online application suite- Facilitated workshops and delivered requirement specifications for system development- Launched an integrated incident management solution for Telstra's managed entreprise customers- Practiced project delivery in both waterfall and agile methodologies

Melbourne, Australia

- Worked on-site with Telstra in the Data Migration team on the Customer Care and Billing Transformation Project- Performed modular upgrades to the existing version of the Migration Reporting Tool (MRT) used widely by the team through an ETL software called Ascential DataStage

Melbourne, Australia

- Implemented systems to automate network monitoring, inventory management and network asset management- Provided technical support for teams spanning across multiple sites in Australia