- Managed centre staff and patrons ensuring all areas within the facility, from customer services, pools and the health club are a safe and enjoyable environment for all patrons- Executing daily plant room checks and aquatic pool chemical testing to ensure no cleanliness issues and safe operation of aquatic facilities- Maintain a working knowledge and understanding of Centre’s Emergency Action Plan, acting as the Chief Warden in an emergency

- Supervised swimmers in facilities and enforced centre policies and guidelines to assure patron safety- Managed disputes and conflicts of patrons and users to ensure facility policies and guidelines were being followed

- Undertook lead lifeguard role where oversaw activity of up to 16 lifeguards to guarantee safe and active supervision of patrons- Administered basic first aid for cuts, bruises, and scrapes- Aided as second responder to non-breather water extraction and primary survey