James Glismann Email & Phone Number

Clearfield, UT, US

2301 S 300 W Salt Lake City, Utah 84115

Ogden, Utah

• Managed Sales and Customer Retention staff of 6 sales managers and 90 sales representatives with a budget of over $3 million.
• Grew Sales and Customer Retention metrics in a highly competitive market by over 350,000 retained customers year-over-year. Which is over 5% of quotas and more than an additional 48,000 customers retained.
• Maintained sales results while orchestrating a completely new Management System, requiring company realignment, assessment of staffing needs, merging and training of all Sales and Retention Managers and Sale and.
• Led the Ogden Team to become the #2 of 14 ranked centers in AT&T-Directv’s Sales and Customer Retention Departments, this is the highest ranking achieved for Ogden since its inception 5 years ago.
• Selected by senior management as a Lead Team Manager which executed the implementation plan for our massive sales restructuring and selected to represent Directors of Business Development nationwide.

Roy, Utah

• Created an extremely efficient process to order and control the entire store’s product inventory of over $2.5 million.
• Managed in-store marketing activities from conception to the implementation of all the in-store sales and displays.
• Developed and trained staff of 2 Lead Clerks and 15 other in the ordering process, waste control, and Inventory assist machines and facilities.
• Designed, implemented, and project managed the waste control policy which prevented over $35,000 in wasted product monthly.

Clearfield, Utah

• Led a successful start-up business from $400,000 in the first year to over $2.5 million by the end of second year, while maintaining a profitable company of over 16% gross profit through the first and second years of.
• Diversified the business model from the singular focus of HVAC into General Contracting, Fireplaces, Tiling, and Construction Equipment.
• Grew the size of the company 10-fold in four years through diversification, training and development of staff of over 40 people, and additional capital investment.
• Developed key business relationships and license arrangements with Lennox, Carrier, Trane, Lifetime, Desa Fireplaces, and Goodman manufacturing.
• Coordinated all the sales and marketing activities of the Commercial and Residential Divisions, managing a $4 million product lines and 35 employees.
• Built a sales organization from the ground up by staffing and directly managing field sales offices and pre-and post-sales support efforts. Successfully created re-seller programs and expanded sales channels.

Norfolk, Virgina