Network Control Technician
Responsible for continuous monitoring and control status and performance of onlinenetwork systems.Coordinated with provider technicians to troubleshoot errors and outages on MPLScircuits.Troubleshooting and identifying network problems, isolating root causes and takingcorrective action.Responsible for tracking change control activities by verifying that changes have notimpacted app availability or performanceDetermines priority of action and additional resources required based on severity of theinterruption during high priority outages.Knowledge of Networking and WAN and LAN environments