James Graydon, Mba Email & Phone Number

Melville, NY, US

Valhalla, NY, US

Valhalla, NY, US

Bois-Colombes, Paris Area, FR

I help my clients to focus on growing their business by protecting their account receivables from slow payment, no payment, and bankruptcy risk.CoFace is a global industry leader in credit insurance, risk management, and business information services. Our team of 4,100 experts in 100 countries collaborates with clients to build growing, dynamic, and.

Garden City, New York, US

Hauppauge, NY, US

• Developed and maintained business contacts within the Fintech business loan and cash advance space that led to yearly revenues of $10+ million.
• Identified new and viable direct opportunities which resulted in the creation of $20+ million revenue in 2 years.
• Worked closely with ProMED management to craft marketing strategy for our 600 Independent Sales Organization(ISO) commission structure.
• Managed the relationship between ProMED’s internal operations and external ISO sources which led to a decrease in the time to make a credit decision from 5 days to 24 hours.
• Constructed an Independent Sales Organization network of 200+ ISOs to resell ProMED business loan and cash advance products.
• Managed internal sales team of 8 representatives: provided coaching, sales tactics, and mentoring to representatives which allowed each representative to achieve a sales pipeline of $150,000 monthly.

Bethpage, New York, US

• Implemented policies which decreased the time posting of payments and converters collected by Field Collectors from 60 days down to 7 days.
• Balanced workload for the support staff which resulted in increasing phone coverage from 78% to 95% for inbound calls from internal and external field collectors and tap cut technicians.
• Lowered the total outstanding payments to outside contractors from $2,800,000 to $30,000 by instituting new auditing standards, and procedures.
• Interviewed candidates for open positions and made recommendations for hire, rehire, termination, or promotions.
• Coached and counseled employees in the area of conflict resolution with internal and external customers.
• Created and managed work assignments of 6 direct reports and 50 outside contractors on a day-to-day basis as operational needs required.

Bethpage, New York, US

• Created and performed monthly, quarterly, and bi annual financial and operational audits across all 79 Optimum East & West Store locations.
• Created and performed audits on Optimum Store incentive and commission pay to ensure that all payments were paid when earned; Corrected incentive pay errors and set controls in place to ensure future errors would not.
• Implemented Optimum Store inventory management system to aid with increasing efficiency of digital converter usage and lower potential for Client Service Representatives injuries.
• Audited 300 Optimum Store Client Service Representatives work schedules/time cards to ensure accuracy in time entry.

Brookfield, Wisc., US

• Managed 500 strategic accounts by reviewing company financials (Income statement, balance sheet, and cashflow statement), ensuring clients had sufficient bandwidth to process credit cards, upsold clients on additional.
• Calculated company liquidity, debt and management ratios in order to gauge ability to cover credit card processing credit risk, lending practices, and asset usage.
• Reviewed and approved risk analysis completed by junior credit officers.
• Assisted senior management in general credit policy and process development along with implementation of process improvements.
• Ensured that all accounts were in compliance with Visa/MasterCard processing agreements, reviewed contractual agreements.

Brookfield, Wisc., US

• Established and monitored a portfolio 1000 of high risk merchant accounts. Provided financial analysis & presented monthly reports on large credit risk losses and saves to senior management.
• Mitigated over $9.5 million in credit/fraud risk exposure for over 1000 accounts from 2006-2009.
• Re-negotiated merchant’s credit processing contracts for clients processing $250,000 to $8,000,000 in Visa/MasterCard yearly sales.
• Coordinated risk mitigation efforts with other areas of the business such as Funding, Legal, Operations, Client Services, etc.

US

Part of a ten member team servicing approximately 3,000 small to midsized commercial business accounts.Market prospective clients to insurance companies in order to acquire best value insurance.Recognized as one of the top marketing representative for 4 straight years.Served as primary contact/relationship manager for over 500 accounts.

Mba, Master Of Business Administration

Bs, Bachlor Of Business Adminstration

Ba, Business Associate