James Ridgeway Email & Phone Number

Results-oriented operations and revenue cycle director with 18 years' experience driving improvements to impact bottom-line success across multiple health care settings. Confident in ability to manage teams of 50+ staff in a fast-paced, detail-oriented setting. Committed to process improvement and impacting team success through the continuous development of team members. During my career, I have exceeded expectations in leadership roles that include practice operations consultant, enterprise continuous improvement director, and patient access/revenue cycle billing director. I am passionate about process automation and improvement and have a hands-on leadership style that has proven effective with building, maintaining, and growing motivated and goal-oriented teams, supported by positive employee retention and employee advancement rates.