Director, Creative Services
CurrentProvides superior internal and external client experience with forward-thinking print production, digital solutions, and promotional item selection. Delivers proficient budgetary control and timely project management, plus constructive vendor relationships. Functions as the "brand conscience" and brand champion, upholding the integrity of USAL's creative standards. Executes with a high level of autonomy related to brand decisions, design decisions, project management, budget control/approvals, vendor relationships, and peer-relationship with USAL's partners. Furthermore: - Oversees the production schedules and timing of more than 1,000 jobs annually, ensuring that efficiency and quality standards are maintained and resources are well utilized within defined budgets and timelines - Maintains accountability for the production of marketing materials and other products as requested including - direct mail, brochures and promotional material, etc., as well as internal digital displays, Intranet messaging (LifeNet), and external digital properties - Prioritizes and manages internal and external client expectations and competing demands for design, writing, and video production resources - Provides creative direction and feedback to the Creative Services team to create strategically aligned, cutting-edge, targeted communications, including design imagery, writing, and video production - Measures, assesses and optimizes the performance and effectiveness of the Creative Services team - Demonstrates positive leadership, strong customer service skills, and excellent interpersonal communications - Maintains branding standards and communication style guides for all materials, including digital (websites, Facebook, and LinkedIn properties), collateral (all print collateral including brochures, presentations, training materials), and both internal and external communications