James Grover Email & Phone Number

Miami-Fort Lauderdale Area

Transforming the way we work through modernization. Modernization means more than technology. It means changing your perspective and changing your mentality. This is the first step to breaking down silos. Collaboration is key. Once you have this level of engagement, ideas quickly become actionable.Divisions that I own:Development, DevOps, API Program, RPA Program, Application SecurityKey initiatives:• Drove the DevOps vision. Move faster with smaller pieces. Remove impediments. Remove Friction • Introduced SRE (Site Reliability Engineering) into our practices.• Launched the API Program through Mulesoft -- Initial APIs Launched within 6 months.• Capitalized Development.• Launched the Application Security Program in order to move security to the left

Miami-Fort Lauderdale Area

After moving to the cloud, I led DevOps Modernization efforts. This technical and cultural shift allows my team to deliver 50% faster. Leveraging several modern cloud services, I drove an agile DevOps mentality. which meant breaking down barriers to provide the means and methods for deploying quickly without sacrificing quality. • Built the initial DevOps team from the ground up -- a completely new initiative for BankUnited• Introduced our first CICD Pipelines for AWS AMIs using Jenkins, JFrog, and AWS Inspector. • Pioneered the usage of containerized build agents (Docker).• Launched the initial Terraform Environment.• Introduced Infrastructure as code for EKS Kubernetes Environments..• Pushed Agile methodologies making my team 50% more effective.

Miami/Fort Lauderdale Area

Cloud Solutions Architect for the Cloud Migration Initiative. During this initiative, we migrated all of our legacy on-premesis systems to the cloud (AWS). In addition, I re-platformed our most visible application to modern architectures and methodologies leveraging Kubernetes and microservices. • Built and maintained several foundational applications required for modern technologies. • Architected best practices within AWS for segregation and security.• Launched and maintained the kubernetes infrastructure for our Cloudbees Jenkins and Digital Banking environments.• Created repeatable patterns to build new AWS accounts (We have 40+ AWS environments.)

Miami/Fort Lauderdale Area

Engineered SAAS application and environment in AWS. Aligned with Development and Business teams regarding new application requirements, status, time frames and monitoring of environments. Remediated application vulnerabilities to strict PCI standards. Spearheaded activities to streamline processes through automation. Technologies: AWS, Bamboo, BitBucket, Confluence, Jira, GIT, CodeDeploy, SumoLogic, New Relic, Powershell, Python • Owned SaaS Infrastructure environment in AWS. • Abstracted away all software from underlying hardware. This allowed us to rapidly change to different instance types as they became available. This allowed us to dynamically build servers at runtime.• Created a Configuration Management process that allows us to run the latest AWS AMIs foregoing the need to patch servers.• Owned Atlassian Suite of products: Jira, Confluence, Bamboo, BitBucket• Created Automated Build pipelines in Bamboo• Source Control via GIT. Atlassian BitBucket served as our repository.• Created intelligent monitors within SUMO• Implemented AWS CodeDeploy for CD allowing for 100% uptime.• Optimized AWS through cost cutting initiatives resulting in over 10k/month in savings.

Ft Lauderdale

Remediated several web applications and environments through continuous deployment. Interfaced with the Business regarding new application requirements, status and monitoring of environments. Continually worked to remediate applications to corporate standards. Spearheaded activities to streamline processes such as automating code deployments and releases. •Created automated scripts to build IIS Website promoting process and consistency•Implemented Octopus to automate deployments between Development, Staging, UAT, QA and Production environments.•Incorporated CI/CD model with Azure, Octopus, Jenkins, and VSTS.•Created Pipelines for automated deployments.•Configuration Management through Chef•Currently migrating toward containers using Docker.•Leveraging Terraform to build Infrastructure.•Remediate applications to meet Security standards.•Created automated process to download encrypt/decypt files from Bank of America and JPMorgan. Secure encryption then used to upload information to 3rd party accounts receivable/payer vendor.•Implemented SFTP Farm. This was a new solution as no previous SFTP Farm was in place•Created failover process for applications •Administered Citrix Netscaler Environment•Migrated Production and Staging Citrix Netscalers to new hardware. •Production Cutover to accommodate new venders for Employee Benefits. Moved from Empyrean on AON Hewitt.•Created Azure Environment for Sitecore which became AN.com•Built new Cloud Environment for Micro Services.•Implemented DKIM (Domain Key Internet Mail) for outgoing mail through our SMTP Farm•Correlated issues by analyzing Splunk and App Dynamics

Miami/Fort Lauderdale Area

Enforced GIS mandated security baselines in the corporate environment as well as the secure DMZ infrastructure. IIS SME for several projects. Launched Dedicated and shared IIS Servers both externally facing and internally facing. • Highly Secure web based IIS Servers for highly visible application and projects such as CashPRO, the GStar Suite of applications, and most recently AIC Kofax for document scanning and retrieval.• Enforced highly secure DMZ Environment. IPSec utilizes encrypted end to end tunneling for security.• Hardened IIS Servers online to meet high security baselines.• Virtualized several web applications through a Physical to Virtual process.• Level 3 Troubleshooting support for IIS connectivity issues and IIS application issues.• Technologies include: DNS, Proxy Servers, Firewalls, Load Balancers, Certificates, and SAN.• Collaborate with other teams such as Release Management, Lines of Business, Developers, Vendors and more during a release cycle.• Remediate servers moving from Windows 2000 and Windows 2003 servers to Windows 2008.• Level 3 Support for outage resolution• Identified and Created automated processes to assist with repetitive administration tasks• Adhered to strict security guidelines with regard to new and existing application server configuration

Pembroke Pines, Fl

Maintained Web and Application tier Windows Servers. Worked with automated process for site deployments and code pushes. Administered several web based applications such as Vehicle Locator, Document Imaging, and Dealer Suite. Maintained scripts for logs, temp and legacy file scrubbing. Lead projects such as implementing a new SMTP Farm for incoming and outgoing mail for a high profile revenue impacting system. I am involved with every phase of the system development life cycle from planning, design, implementation, process and review.• Implemented SMTP Farm for incoming and outgoing mail for a high profile revenue impacting system• Created and implemented scripts for weekly FTP update process for PC Carbook application• Worked to upgrade current Document Imaging application• Log analysis as required to troubleshoot application issues.• Administered Load Balancing through Citrix Netscaler• Worked with automated systems such as Opalis.• Maintained webservers running Tomcat.• Implemented FTP Server Farm.

Jacksonville, Florida Area

Maintained Corporate infrastructure and well as secure DMZ infrastructure. The DMZ environment adhered to a high security baseline. Multi-tier architecture was standard in the DMZ. Internet facing IIS servers were completely isolated and secure. All Server communication was encrypted through IPSec tunnels.• Maintain highly secure Bank of America Global infrastructure and DMZ environment. This includes creating, updating and implementing standards and processes for the DMZ environment.• Integrate and assimilate applications obtained from bank acquisitions into the highly secure Bank of America DMZ environment• The DMZ was highly secure. Therefore many protocols were disabled within the DMZ. IPSec (IP Securities) tunnels were necessary for any and all server communication within the DMZ.• Harden internet facing IIS servers for Bank of America’s high security baseline. • Successfully migrated environments and applications from IBM Data Centers into HP Data Centers.• Responsible for Cashproweb. This was a web application obtained from LaSalle Bank. This was a high profile application as it handled bank to bank wire transfers, stock trades, and direct customer access to bank data. This was a multi-million dollar core bank system with several thousand users.• Provided SME Experience for IIS Related Issues.• Administration for several Windows 2000, 2003, 2008 server and several VMWare hosted virtual servers.• Troubleshoot issues from internet facing applications through to the backend servers. This included everything from URLs in DNS, Proxy Servers, Firewalls, Load Balancers, Certificates, IIS servers, SAN Storage, and encrypted tunnels.• Responsible for conducting Contingency Disaster failover tests quarterly.• Lead engineer for several applications such as Commercial Real Estate Audit Systems for Government Regulation.

Jacksonville, Florida Area

Plan, design and troubleshoot local and wide area network infrastructure, including routers, firewalls, switches, gateways, DNS Servers, DHCP servers, Clustering Solutions and related hardware, software and services. Monitor and document 5,000+ network devices. Manage backup solutions for several terabytes of data. Implement TCP/IP Core networking services using Windows Server 2003, DHCP, WINS, and DNS. Support remote locations with VPN access to the enterprise.• Establish B2B tunnels to Fortune 500 strategic business partners. Clients include: Hormel, Schick, Energizer, Georgia Pacific, Colgate – Palmolive, Clorox and more.• Design, maintain and establish new MPLS Circuit and VPN Connectivity from Corporate Office to Remote Offices.• Maintain Access Control Lists in Cisco VPN Concentrators.• Maintain Cisco Wireless network• Maintained Microsoft Biztalk Server• Create and update routes for new devices• Manage/Maintain VLAN within our Data Center.• Administer Citrix Farm and published applications for use throughout the Enterprise. Upgraded Citrix farm from Presentation Server to XenApps.• Worked closely with Director of Information and Vice President of Corporate Strategy to implement solutions for strategic business partners.• Implemented Microsoft WSUS, then upgraded to WSUS 3.0 to deploy Windows Updates• Configure and administer IIS for several web-based applications

Jacksonville, Florida Area

Implemented network and security solutions for new customers and successfully maintained existing customer accounts. Provided onsite engineering and technical support for network systems. Supported IIS Hosted company websites. Managed Cisco 2500 series routers on Frame Relay VPN. Maintained Microsoft exchange servers. Administered Microsoft Solutions such as Exchange servers, Windows 2000/2003 servers, and Active Directory. Provided complete systems support for 3rd party clients.• Administered existing VPN Connections and created new VPN Connections to new clients• Consulted clients regarding new technologies; made scalability recommendations• Migrated from Microsoft Exchange 5.5 to Exchange 6.5• Migrated from Windows 2000 Server to Windows 2003 Server• Implemented storage solutions for backup and recovery• Implemented backup solution and disaster recovery procedure for several clients• Established internet connectivity for users through Proxy Server• Administered IIS servers hosting several company websites.• Install Mitel VOIP systems.

Jacksonville, Florida Area

Provided level 1 and 2 support to users. Migrate workstations from Windows NT to Windows XP. Maintained and administered IIS Server for Corporate intranet site. Evaluate new hardware and software solutions.• Provided first and second level support to users• Provided expertise to the business when resolving IT issues• Evaluate new hardware and software solutions• Migrated workstations from Windows NT 4.0 to Windows XP• Migrated from Microsoft Exchange to Novell Groupwise then back to Microsoft Exchange• Implemented RAS Solution• Maintained and administered IIS servers for Corporate Intranet site.

Undergraduate

Associate'S Degree, Business Administration And Management, General

Bachelor'S Degree, Information Technology, 3.95

Bachelor of Science in Information Technology. Major in Web Management. Graduated with Honors.

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