James G. Wagner

James G. Wagner Email and Phone Number

Sr. UX and Product Design and Interaction Design Specialist @ JGW | IA / UX
Philadelphia, PA, US
James G. Wagner's Location
Philadelphia, Pennsylvania, United States, United States
James G. Wagner's Contact Details

James G. Wagner personal email

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About James G. Wagner

⁞ Looking for My Next Opportunity ⁞» UX / IA / Product Design Leadership for Superior Digital Solutions «» Curiosity + Empathy + Analysis + Insight «I apply a user-centric, research-guided and data-driven process to User Experience Architecture and Design.Strategic application of this process leads to exceptional digital properties and elegant user experiences which meet and exceed client goals.In every project I work to clarify and enhance business stakeholders’ expectations and understanding, as well as anticipate and satisfy the motives and needs of their customers / users.I am adept at all UX related tasks...But thanks to my preceding professional history as a database and UI developer (back in those pre-Internet days), my wheelhouse is designing novel and complex interactive interfaces.I thrive on applying my analytical skills and creativity to solving tough problems, and always enjoy the challenge of presenting the complex in a simple, user-friendly way.» What I Bring to a Project▪ Creativity, systems thinking, a fascination with human behavior, big picture vision, and thorough attention to detail▪ Strong and straightforward communication and presentation skills, with the expertise and vocabulary to bridge the gaps between technical, creative, and business teams▪ 16+ years of experience as a User Experience Architect & Researcher, Information Architect and Digital Strategist▪ 20+ years of experience in enterprise scale and e-commerce software / web development, and as a Business Analyst, Data Analyst, and Database Architect» Expertise▪ Product Design, Experience Architecture (XA), Experience Design (XD)▪ Interaction Design (IxD / IX), Information Architecture (IA)▪ User Experience Architecture / Design (UX / UXD / UED), User Experience Engineering (UXE), User Interface Design (UI)▪ UX Research, User & Business Stakeholder Interviews, Usability Testing▪ Business Analysis, Business Process Improvement (BPI), Business Process Mapping, Business Process Modeling▪ Database Architecture, Data Analysis / Migration / Conversion▪ Competitive Research, Digital Strategy▪ Responsive / Touch / Mobile UX▪ User Journey Mapping, Personas, User Stories, Use Case Analysis▪ Site Maps, Wireframes, Process Flow Diagrams▪ Analytics, Content & SEO Audits / Strategy» Project Experience▪ Responsive Design▪ Mobile Web & Apps▪ Fortune 500, Enterprise Scale Websites & Applications▪ B2B & B2C E-Commerce▪ Extranets & Intranets▪ CMS & PIM Configuration / Integration (incl. Pimcore, WordPress, Magento)

James G. Wagner's Current Company Details
JGW | IA / UX

Jgw | Ia / Ux

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Sr. UX and Product Design and Interaction Design Specialist
Philadelphia, PA, US
Employees:
155
James G. Wagner Work Experience Details
  • Jgw | Ia / Ux
    Sr. Ux And Product Design And Interaction Design Specialist
    Jgw | Ia / Ux
    Philadelphia, Pa, Us
  • Jgw | Ia / Ux
    Sr. Ux / Product Design / Interaction Design Specialist
    Jgw | Ia / Ux Aug 2013 - Present
    Philadelphia, Pennsylvania, United States
    I perform Senior Product Design, Information Architect, User Experience Architect, UX Researcher, Business Analyst, Data Analyst and Data Architect roles for various digital marketing agencies and individual company clients.Please see the 'Freelance' positions below, to review my most significant engagements.» Selected Agencies▪ Lightning Jar▪ Pimcore USA▪ VSA Partners▪ Greater Than One» Selected Clients ▪ AmerCareRoyal▪ Avaya▪ Beam Suntory▪ BlueLine Rental▪ BuildDirect▪ Cappex▪ D'Addario & Co.▪ GlaxoSmithKline▪ Gogo Inflight Internet▪ i play Baby▪ IBM▪ Thomson Reuters▪ Tremor Video
  • Various Bands
    Bass Player, Singer
    Various Bands Jan 2000 - Present
    Greater New York City Area
    Founder, bass player and backup singer in various NYC-based, dance inducing, indie rock bands.▪ My bands have performed throughout NYC and Philadelphia, at renowned venues such as CBGB, Mercury Lounge, Arlene's Grocery, The Knitting Factory, Sin-é, The Cutting Room, Don Hill's, The Fire, and more.▪ Dirty Lenin toured California and the Mid-West!Bands:----------» Studio Delicious----------» Dirty Lenin▪ Recordings: ▫ Dude, Where's My Czar? ▫ How to Make With the Sexy ♫ ▫ 2% Faster ♫ ▫ Christmas Sessions From NYC ♫[ ♫ = album / songs are available on YouTube, iTunes, Amazon Music, Spotify ]~~~~~~▪ Videos: ▫ Take Me ꙭ ▫ Are You Hot? ꙭ ▫ Christmas Sessions From NYC - Rudolph The Red-Nosed Reindeer ꙭ~~~~~~▪ Films: ▫ Dirty Lenin Rockumentary ꙭ ▫ Dirty Lenin v. The Feeling Foundation[ ꙭ = see / hear these on YouTube by following the thumbnail links below ]----------» The ZIPPERBITS▪ Recordings: ▫ Laughing & Pointing ▫ Bleed?----------» Shepherd Wong & The Recipe
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  • Lightning Jar
    Director, Practice Lead - E-Commerce And Data Solutions
    Lightning Jar May 2016 - Oct 2019
    Greater New York City Area
    As Director of this digital marketing agency's E-Commerce and Data Solutions practice, I led the research and implementation of Enterprise-scale Product Information Management (PIM) and CMS solutions, including:▪ Mentored and Trained Junior Data Analyst / Database Architect Team Members▪ Business Stakeholder Interviews▪ Business Analysis▪ Creation of Business Process Flow diagrams▪ Data Analysis▪ Creation of Data Ecosystem Diagrams▪ Creation of Product Data Hierarchy and Category Taxonomies▪ Database Architecture Implementation and Best Practices Training▪ Implementation of Role-specific Data Views and Data Management Workflows_____» Selected Clients:▪ AmerCareRoyal▪ Beam Suntory▪ BuildDirect▪ Cappex▪ Dentsply Sirona▪ Gogo Inflight Internet▪ i play Baby
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  • Lightning Jar
    Sr. Information Architect, User Experience Architect, Business Analyst, Database Architect
    Lightning Jar Jan 2014 - Oct 2019
    Greater New York City Area
    Led the User Experience / Interaction Design for various web and app projects, including Stakeholder Interviews, Competitive Research, and creation and presentation of User Stories / Use Case diagrams, Feature and Functionality lists, Content Audits, and all UX / Interaction Design deliverables.▪ Mentored and Trained Junior UX team members.▪ Performed pre-existing Data Analysis, implemented new CMS & PIM Data Architectures, and migrated data to the newly architected platforms._____» Selected Projects:▪ Responsive redesign of Avaya, BlueLine Rental, Thomson Reuters Legal Managed Services and Tremor Video websites.▪ Customer Account & Equipment Management mobile and web apps for BlueLine Rental.▪ Online Spirits Retailer Support web app, and Brand Education tools, for Beam Suntory.▪ Intranet redesign, Thought Leadership Blogs site, Content Hub, and social media landing pages design for Avaya.
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  • Pimcore Usa
    Sr. Information Architect, Business Analyst
    Pimcore Usa Feb 2014 - Dec 2015
    Greater New York City Area
    ▪ Consulted and provided expert guidance for enterprise scale Product Information Management (PIM) and CMS implementations on the Pimcore platform.▪ Led Stakeholder Interviews; created Business Process Flow diagrams; implemented Data Architecture; provided best practices training; created Technical Documentation.▪ Primary client engagements included BuildDirect, and Gogo Inflight Internet, via Pimcore Solutions Partner Lightning Jar. [ See Lightning Jar above ]
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  • Vsa Partners
    Sr. User Experience Architect
    Vsa Partners Aug 2013 - Dec 2013
    Greater New York City Area
    For this branding and digital agency, led the user experience design and architecture for various web projects, including:▪ In partnership with IBM Design Labs, created IA, site maps, and wireframes, and performed Usability Testing, for an onboarding support web application, to guide new IBM sales staff through their first two years, and track their progress in completing key milestones for success.▪ For a customer loyalty program site for D'Addario, a leading manufacturer of guitar strings and other musical instrument accessories, performed competitive research, and created user journey map, site maps, wireframes for the new program pages, as well as wireframes for changes required to existing site pages.▪ For a joint venture by two pioneering digital architecture construction and engineering firms, created information architecture and wireframes, to redesign both existing sites, and design the new site for their joint venture. For all 3 sites, created site maps, and oversaw the work of another user experience designer.
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  • Globalworks
    Sr. Information Architect, User Experience Architect, Business Analyst
    Globalworks Apr 2010 - Aug 2013
    Greater New York City Area
    For the digital / interactive practice of this multi-channel and multi-cultural marketing agency, performed Information Architect, User Experience Architect, Business Analyst, and Data Analyst roles for various website, web application, and mobile app development projects.» Selected Clients ▪ Avaya▪ Fairway Markets▪ Guardian Life Insurance▪ Hughes▪ United Rentals_____» Responsibilities ▪ Led the IA / UX efforts for all projects, managing and coordinating the work of other UX Designers.▪ Oversaw and coordinated the discovery / research efforts, including customer research, competitive / comparative analysis, and 3rd party research reviews.▪ Conducted stakeholder interviews to define and refine requirements, including interviews with client staff, their business partners, and their customers, and consolidated interview findings for presentation.▪ Performed Use Case Analysis and created Use Case diagrams, to enable client confirmation of target audiences and user-centric motives and actions.▪ Created Interaction Designs, including site maps, annotated wireframes, and process flows, defining the complete user experience.▪ Presented all discovery and user experience deliverables to clients, encouraging continuous buy-in, and eliciting feedback and refined direction.▪ Defined user-centric navigation and content organization schemas and hierarchies, and content taxonomies.▪ Created technical requirements specifications, consisting of UX-to-CMS data mappings, mapping all page elements to Content Management System data schemas, and specifying detailed interaction functionality. These documents are used to support design approval, requirements adherence, site implementation, and Quality Assurance testing, as well as content development efforts.
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  • Self Employed
    Sr. User Experience And Web / Software Development Consultant
    Self Employed Nov 2001 - Apr 2010
    Greater New York City Area
    Please see the 'Consultant:' positions immediately below, to review my most significant engagements.» Selected Clients▪ Alcatel-Lucent▪ Cablevision▪ Fontainebleau▪ GlaxoSmithKline▪ Merck▪ Pfizer▪ Vera Wang▪ WQXR Classical Radio» Selected Digital Marketing Agencies▪ AY Digital▪ GlobalWorks▪ McCann▪ Prime Access▪ RAPP▪ Vincent Partners
  • Ay Digital
    Consultant: Sr. Information / User Experience Architect & Technology Lead
    Ay Digital Apr 2009 - Mar 2010
    Greater New York City Area
    For this digital marketing agency, performed Information Architect, User Experience Architect, Business Analyst, and Technology Lead roles for various web development projects. ▪ For Merck and Pfizer, with partner agencies RAPP and Prime Access: Oversaw the development of prescription drug microsites, including the interaction design, for various projects.▪ As Tech Lead for the re-design of the ‘my alli plan’ website myalli.com, developed with RAPP for GlaxoSmithKline, for the ‘alli’ diet pill: Managed all development, oversaw and planned the data migration from multiple legacy site sources, and implemented the social networking content migration from the legacy platform to the new social networking platform.▪ As Information Architect and Tech Lead, created the site map, wireframes and SharePoint data structures for a client presentation asset management application, for internal staff at McCann.▪ Provided technical sales support for new business pitches.
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  • Globalworks
    Consultant: User Experience Analysis & Requirements Specification
    Globalworks Feb 2009 - Jun 2009
    Greater New York City Area
    For the redesign of the avaya.com and fontainebleau.com websites, performed analysis of new website page wireframes, and created technical requirements specifications, consisting of UX-to-CMS data mappings, mapping all page elements to CMS data schemas, and specifying detailed user interaction functionality. These documents are used to support design approval, requirements adherence, site implementation, and Quality Assurance testing, as well as content development efforts.
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  • Vincent Partners
    Consultant: Sr. Information / User Experience Architect & Technology Lead
    Vincent Partners Jun 2008 - Jun 2009
    Greater New York City Area
    For this Marketing and PR agency, performed Information Architect, User Experience Architect, and Technology Lead roles for various web development projects.▪ As Information Architect and Tech Lead for a proprietary social networking and micro-finance site for the film industry, myproducer.tv, revised the user experience for improved usability, and the application and server architecture for scalability, service reliability, and platform re-use for other industries.▪ Designed the UI, architected, and oversaw the development of an Adobe Air / Flash-based sales presentation tool, easily customizable per each client prospect, for a new Cablevision marketing platform.▪ Oversaw migration of Cablevision’s email marketing to a new delivery service, delivering millions of emails per month, including system architecture and implementation of the data delivery and email production process for 20-25 targeted email campaigns each month, as well as all subscriber welcome and service change notification emails.▪ Provided technical sales support in new business pitches.
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  • Vera Wang
    Consultant: User Experience Design & Website Development
    Vera Wang Nov 2007 - Mar 2009
    Greater New York City Area
    Re-architected and developed the website for this fashion brand.▪ Devised the information architecture and interaction design, and implemented site search, to significantly improve site visitors’ user experience.▪ Implemented an .aspx/XML presentation layer, improved site responsiveness and reliability, and allowed for search engine optimization and site usage analytics.▪ To leverage staff’s existing software proficiency, developed an XML-based content management & publishing tool using MS Excel.▪ Provided UX guidance, data analysis and data migration for new product categories on the e-commerce / bridal registry site, verawangonweddings.com.
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  • Wqxr Radio
    Consultant: Windows Ui & Application Development
    Wqxr Radio Nov 2007 - Jan 2008
    Greater New York City Area
    For this classical music radio station: Designed the UI for, and developed a custom Windows application, used to rip the more than 20,000 disks in the station's classical music CD library.The application integrates data from a proprietary classical performance information database and public, online music meta-data sources, and outputs broadcast quality audio files, to enable digital automation of playlist creation and broadcasts.
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  • Globalworks
    Consultant: User Experience Architect, Website Analysis & Development
    Globalworks Oct 2004 - Nov 2007
    Greater New York City Area
    For the digital / interactive practice of this this multi-channel and multi-cultural marketing agency:▪ Performed use case and requirements analysis, and created the information architecture and interaction design, for a user-centric website redesign of hughes.com.▪ For various new account pitches, performed requirements analysis, created information architecture, wireframes and site maps, for website prototypes.▪ Designed and implemented a client extranet, customizing MS SharePoint extensively.▪ Updated and documented the XML / XSL class library of, and updated C# code for, a proprietary Content Management System.▪ Performed data mapping of page elements from web and print content to the CMS data schema, and created the site map diagram, for the website redesign of avaya.com.▪ Created database schemas for various applications.▪ Customized and implemented SugarCRM Customer Relationship Management (CRM) software.▪ Performed data analysis and migrated an ACT contact database to SugarCRM.▪ Created InfoPath survey forms, and an MS Excel automation solution, for analysis and reporting of XML survey data, for Alcatel-Lucent.
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  • Ripdigital
    Consultant: Web Software Architect & Ms Office Open Xml Developer
    Ripdigital Nov 2005 - Mar 2006
    Greater New York City Area
    For this CD to MP3 digital music conversion service: ▪ Designed and developed an XML / XSL based tool for generating a digital catalog for each customer’s music collection, in MS Word and PDF formats.▪ Advised on data structures, software architecture, and scalability, for proprietary, automated CD ripping software applications.
  • Ncavp
    Consultant: Web Software Architect, Ux Architect, Database Architect
    Ncavp Jul 2004 - Mar 2005
    Greater New York City Area
    For this national coalition of victim assistance organizations:▪ Designed and developed a database driven, informational website, including an easy-to-use, web-based content management interface.▪ Created database schema and implemented software architecture.
  • New York City Anti-Violence Project
    Consultant: Interim Director Of Information Technology
    New York City Anti-Violence Project Nov 2002 - Aug 2004
    Greater New York City Area
    For this rapidly growing victim assistance agency: ▪ Performed technology infrastructure assessment.▪ Devised Strategic Technology Plan and technology budget for IT infrastructure and new software development.▪ Upgraded network infrastructure, PC hardware and software.▪ Performed requirements analysis for Victim Services Case Management & Incident Tracking database.▪ Conducted search for and hired permanent IT Manager.
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  • Various Corporate Clients
    Consultant: Web Software Implementation & Training
    Various Corporate Clients Nov 2001 - Oct 2002
    Greater New York City Area
    Performed technical training for and implemented the 'Referral Networks’ Employee Referral solution [see below] for Referral Networks software licensees, including:▪ Peopleclick, Inc.▪ Hearst Interactive Media▪ GlobalWorks▪ Direct Referrals Marketing, LLC
  • Referral Networks
    Vp Of Product Development, Interim Cto
    Referral Networks Oct 2000 - Oct 2001
    Greater New York City Area
    Oversaw all aspects of the development of this technology startup’s internet-based software applications. The primary product provided a web and email based employee referral solution, easily private-labeled and integrated per client, provided to Fortune 1000 companies on an Application Service Provider (ASP / SAAS) model.▪ As interim CTO, specified and managed a $3million annual technology budget, including software development, office technology hardware and infrastructure, and website hosting hardware and infrastructure.▪ Managed the development effort of all software, coordinating teams of developers, product managers and HTML designers.▪ Implemented the infrastructure for, and managed the complete development life cycle, including testing, QA and deployment.▪ Architected and maintained a relational, transactional database on both Oracle and MS SQL Server platforms; Migrated the database from Oracle to SQL Server.
  • Buyerweb
    Co-Founder, Vp Of Software Development
    Buyerweb Mar 1998 - Sep 2000
    Greater New York City Area
    As one of 4 founders of this e-commerce startup, designed and developed "BuyerWeb", a buyer referral / request-for-quote (RFQ) technology and service, allowing any web site to create a revenue stream by providing a private-labeled RFQ service to their user community of buyers and/or sellers.▪ Designed the UI for, and supervised the development of, all core service applications, and various support applications. ▪ Managed growth of the development team to 5 full-time developers, plus consultants as needed. ▪ Devised standard coding conventions and introduced code reviews, to ensure robust and maintainable code.▪ Architected and maintained a relational, transactional database on the MS SQL Server platform. ▪ Provided data analysis and reporting to support all areas of the business.
  • Earthweb
    Technology Lead - Developer.Com
    Earthweb Oct 1997 - Feb 1998
    Greater New York City Area
    ▪ Supervised a development team of 6 in the redesign of developer.com, the first comprehensive web resource for Internet technology developers.▪ Architected database and created migration plan for transferring all site content to a unified Oracle database repository.
  • Muze
    Sr. Business Analyst, Technology Lead, Programmer
    Muze Feb 1994 - Sep 1997
    Greater New York City Area
    For Muze (now Rovi), a Music / Video / Book Entertainment Metadata creation and distribution company:▪ Performed requirements analysis for, designed the UI for, and developed, a database, and data input system, integrating music, video and book meta-data content, in support of data catalog products provided to major online & retail entertainment outlets.▪ Implemented a Graphical UI front end for Windows PCs, using Visual Basic.▪ Managed a team of 5 developers.▪ Initiated, planned and supervised the platform migration to a Client/Server model.▪ Re-architected the database as a fully normalized, relational data model in MS SQL Server.▪ Introduced standard coding conventions and code reviews, to ensure robust and maintainable code.▪ As part of the design team for 'Muze for Books' software (an in-store, multi-media, book title search kiosk for book retailers), designed an easy-to-navigate, graphical UI, and an extremely fast multi-criteria query engine.▪ Supervised the development and delivery of a monthly data drop of music discography and music title order-availability content for 'Music Central', a Microsoft Network web site and CD-ROM product, which allowed searching of all popularly available music titles, as well as telephone and on-line ordering of music products; As the technical contact for the Microsoft team, provided support and advised on the product’s database architecture; Advised on design of Muze’s fault-tolerant e-commerce server and software, which collected and fulfilled all music orders for the 'Music Central' web site.
  • Global Insight
    Programmer / Analyst
    Global Insight 1990 - 1994
    Greater Philadelphia Area
    For Wharton Econometric Forecasting Associates (WEFA, now IHS Global Insight):▪ Developed and maintained a multiple OS platform, econometric modeling and time-series database management product, provided to Fortune 1000 companies for long-term economic forecasting. ▪ Initiated and developed a Graphical UI front end for Windows PCs, using Visual Basic, for a Client/Server implementation of the econometric forecasting software.▪ Designed and developed various support utilities, to access and manipulate time-series data, and for software installation and distribution.
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James G. Wagner Skills

User Experience Information Architecture Interaction Design User Interface Design User Interface Mobile Applications Mobile Internet User Centered Design User Experience Design Responsive Design Ux Team Management Ux Design E Commerce Wireframes Axure Rp Visio Omnigraffle Indesign Usability Testing Use Case Analysis Use Case Diagrams Digital Strategy Ux Research Business Analysis Html Javascript Cms Xml Sql Web Analytics Analytics Seo Content Management Digital Marketing Web Design Requirements Analysis Software Development Data Analysis Data Modeling Data Migration Data Conversion Extranet Intranet Requirement Specifications Functional Requirements Web Development Microsoft Office Photoshop Pimcore C++ Software Requirements

James G. Wagner Education Details

Frequently Asked Questions about James G. Wagner

What company does James G. Wagner work for?

James G. Wagner works for Jgw | Ia / Ux

What is James G. Wagner's role at the current company?

James G. Wagner's current role is Sr. UX and Product Design and Interaction Design Specialist.

What is James G. Wagner's email address?

James G. Wagner's email address is jw****@****.agency

What is James G. Wagner's direct phone number?

James G. Wagner's direct phone number is (212) 481*****

What schools did James G. Wagner attend?

James G. Wagner attended Cornell University, Temple University, Duke University, Germantown Friends School, Greene Street Friends School.

What are some of James G. Wagner's interests?

James G. Wagner has interest in Photography, Music Composition And Performance.

What skills is James G. Wagner known for?

James G. Wagner has skills like User Experience, Information Architecture, Interaction Design, User Interface Design, User Interface, Mobile Applications, Mobile Internet, User Centered Design, User Experience Design, Responsive Design, Ux Team Management, Ux Design.

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