James Hammon Email & Phone Number

Kirkland, WA, US

Kent, Washington

• Collect and analyze data on supply chain gaps to identify and prioritize Boeing manufacturing load dates.
• Drove process improvement across the supply chain including suppliers, distributors, and internal team members.
• Facilitate communication between Boeing employees, distributors, and suppliers to minimize and mitigate late work orders within the supply chain for aluminum and titanium raw materials.
• Continuously selected for other projects that include RCCA, BPLT, and Titanium Lead for work order mitigation.

Greater Seattle Area

• Process buy flags and purchase orders to ensure target volume is achieved at aluminum mills to fulfill customer’s forecasting is met.
• Track mills performance of material reservation blocks, quotes, order confirmations, promised ship dates, quantity tolerances and quality of material.
• Weekly reconciliation of supplier invoices that pertain to purchasing orders and contracts.
• Managing international and domestic shipments to ensure a timely delivery.

Seattle, Washington

• Expertise in Cisco, Dell, HP, and Oracle utilized during quoting process to meet customer’s specifications.
• Negotiates, develops, and implements agreements with suppliers to ensure orders maximize profits.
• Manages suppliers through end-to-end supply chain, which includes quoting, order placement, deliver, QA, invoicing and RMA processes.
• Utilized Zendesk to quickly communicate to sales quotes and QA issues

Seattle, WA

• Evaluates and implements long-term volume purchasing agreements for printed poly/vinyl bags and printed flyers/inserts with vendors to achieve best possible prices and delivery schedules.
• Collaborates with multiple entities including but not limited to: marketing, merchandising, accounting, and more to ensure manufacturing targets.
• Experience managing international and domestic partners
• Works with Purchasing Manager to identify and implement cost reduction initiatives.

Seattle, WA

• Processed daily/weekly purchase requisitions and purchase change orders, and requested quotes from suppliers.
• Evaluated and implemented new raw materials into ordering system (tags, stickers, and price labels), obtained samples for quality assurance and prepared cost comparisons as required.
• Spearheaded cost reduction effort, alternative sourcing and vendor evaluation criteria.
• Validates cost drivers and resolves contractual discrepancies with receipts.

Kirkland, WA

• Used custom dispatching software to create and distribute job tickets for the appropriate cable technician and provided the necessary follow-up to ensure customers were satisfied.
• Provided cable technicians assistance via phone to troubleshoot internet modems, cable boxes, and phone lines.
• Fielded between 70–90 technician calls on a daily basis while ensuring customer time frames were met by re-assigning jobs to available technicians in the area.
• Trained new employees to better understand copy goals, software, and the necessary work ethic to become a vital team member.

Palatine, IL

• Was solely responsible for manpower planning with custom real-time dispatch software, work flow prioritization and daily scheduling.
• Logged and managed employee overtime to meet company financial goals on a weekly basis.
• Managed seasonal turnover for hourly staff based on performance reviews.
• Oversaw necessary maintenance/troubleshooting on the company’s custom handheld electronic devices.

Palatine, IL

• Routed more than 50 trucks to 4 different territories on a daily basis in Chicago, Milwaukee, and Madison using custom real-time software.
• On a daily basis I balanced a cash turn-in sheet to reflect total revenue brought in from all service technicians.
• Fielded incoming calls from technicians and customer service associates to address internal and external customer issues.
• Communicated the big picture to hourly employees to help them grow and understand company procedures and policies.

Palatine, IL

• Managed hourly employee time cards at the end of each operation to ensure correct time reporting for the operation and to prevent mistakes.
• Entered and retrieved operational and labor data in Excel to compare against how many packages were processed in order to maximize efficiency and company performance.

Palatine, IL

• Trained on average 5 new employees a week to sort packages for delivery for to zip codes throughout the United States.
• Maintained, developed & oversaw employee training for new employees to ensure safe work habits and efficiently to meet the company’s needs.