Jim Hawn Email & Phone Number

Concord, Nc, Us

Kannapolis, North Carolina, United States

Concord, North Carolina, United States

Facilities Manager for privately-held telecommunications world headquarters/operational complex consisting of a 116,000 sq. ft., four-story high rise office building, and a 24,000 sq. ft. call center annex building, both situated on a 16-acre campus. Successfully managed the day-to-day operation, maintenance, and repair of all campus buildings and grounds. Responsible for facilities purchasing, budgeting, mail operations, building maintenance, and repairs. Managed two direct reports as part of the team; a facilities supervisor and a facilities assistant. Acted as contractor liaison and contract negotiator, ensured budgetary compliance, and directed contractual agents. Worked directly with government entities to ensure compliance with mandated annual certifications. Monitored and administered the building control system and all emergency power systems including generators, transfer switches, and UPS systems. Acted as the first point of contact for alarm notifications and any building emergencies and successfully resolved any issues that arose. Maintained close relationships with the various business departments to ensure that all of their needs were met and provided assistance whenever necessary to help ensure their success.

Marquette, Michigan, United States

Supervised all facility-related issues at a 300 seat customer service call center. Monitored and administered all HVAC systems and building access control systems. Acquired and directed all contractors for repairs, remodeling, and preventative maintenance services. Supervised mail room operations, including the duties of an assigned mail clerk. Directed a facilities assistant for day-to-day maintenance and repair. Worked directly with the customer service management group to address any needs or issues, ensuring a safe, clean, comfortable working environment. Reported to an off-site Corporate Services manager located at the world headquarters which at that time was in Farmington Hills, MI.