James Baird Email & Phone Number

Sydney, Nsw, Au

Hastings, Hawke'S Bay, Nz

As Regional VP of Commercial Operations at Fingermark, I lead and drive operational transformation with implementation excellence, empowering the world’s largest QSR brands to succeed with our products. I lead global and regional teams, build strategic commercial partnerships with implementation partners, and oversee the delivery of cutting-edge computer vision technology that leverages AI to drive top-line growth and bottom-line efficiency.In addition to overseeing APAC operations, I lead our emerging USA and Canada business, focusing on delivery excellence and operational innovation. By integrating advanced solutions with seamless execution, I help businesses unlock their potential, optimise performance, and solidify their competitive edge in a rapidly evolving market.Passionate about technology and results, I thrive on creating impactful outcomes that benefit our customers, partners, and teams worldwide.

Hastings, Hawke'S Bay, Nz

I’ve been capturing digital moments from my children’s sports and local football teams, and it’s become a real passion. While photography isn’t my full-time gig, it’s a business I truly care about and want to grow—expanding my skills across all types of sports.I’ll slowly build out my digital presence, adding new content and features over time… when I’m not busy being a son, dad, and husband, whilst balancing work life.https://jbsportsphotos.smugmug.com/

Sydney Olympic Park, New South Wales, Au

I am responsible for leading and supporting various roles including training, recruitment, administration, operations, and logistics within the brigade and I am 2IC to the Captain. I am entrusted to instruct the brigade's firefighters as a driver trainer, ensuring they have the skills to operate our appliances effectively. In addition, I have qualified as a service instructor and assessor, teaching crucial courses such as the Village Firefighter, the Breathing Apparatus, and the District Rural Fire Driver Courses.My responsibilities also extend to participating in community education and public awareness campaigns helping promote fire prevention and preparedness. This has involved organizing and conducting community safety briefings, school visits, and station open days.Throughout my service, I have responded to a range of emergencies, including bushfires, house fires, and car accidents, demonstrating quick decision-making, pressure handling, and effective utilisation of firefighting equipment and vehicles.This role has allowed me to contribute significantly to my community while building resilience, resourcefulness, and dedication, always motivated by the resilience of my team and the community we protect.

North Sydney, Nsw, Au

Serving as the Regional CIO at the Coca-Cola Company, I govern all IT operations and strategy across the South Pacific region, encompassing Australia, New Zealand, and the Pacific Islands. As an integral part of the APAC IT Leadership and South Pacific Market Leadership teams, my role extends beyond the realm of technology. I possess a substantial influence across numerous sectors including supply chain, finance, commercial, marketing, legal and public affairs teams. My strategic decision-making and effective leadership have been instrumental in driving transformational change across these multifaceted domains.📢 Major Career Highlights:Leading the first international Digital Shelf Capability in eRetail outside of North America. This initiative established the global standards for our company, leading to a 20% increase in execution quality. Furthermore, it expanded our digital shelf's reach, improving our share of search, decreasing labour costs for content management, and reducing agency rework costs.

North Sydney, Nsw, Au

North Sydney, Nsw, Au

Sydney, Au

Reporting directly to the Group CIO, I held a crucial role in the technological advancements of Hungry Jack’s. I was responsible for the delivery of highly available and robust IT solutions, ensuring scalability to accommodate the company's ever-evolving needs across a network of over 500 restaurants. I managed multiple disciple teams within the IT department totalling 25 members. I undertook the governance of IT across ITIL functions, managing both BAU and development streams. I was also accountable for a substantial IT G&A budget in OPEX and CAPEX. My role included senior escalation and incident management, and I was also entrusted with managing and administering service level agreements and managed service agreements.📢 Major Career Highlights:Leading business’ technology relocation from Western Australia to New South Wales. This significant move involved recruiting a team on the east coast and transferring critical infrastructure. I supported the Project Management Office (PMO) in delivering a radical transformation towards prioritizing cloud-based solutions for POS, ERP, HR, and Payroll systems.Systems generating annual 1$B+ in turnover

Chatswood, Nsw, Au

As a digital technology expert, I specialise in discovering and evangelising the latest tech opportunities and leveraging them for increased revenue generation. My proficiency lies in creating industry-leading digital programs and providing guidance across tech work streams for varied brands, prioritising value-adding releases. I also excel in leading engagement between businesses and partners, fueling positive return on investment.📢 Major Career Highlights:Leading Business System Transformation. Managed and coordinated hardware deployment and configuration of Enterprise-Wide POS, Inventory, labour management, and business 1st integrated e-commerce platform adding 22M to the top line in 1st year across 600 restaurants. Systems generating annual 800$M in turnover.

Chatswood, Nsw, Au

St Leonards, Nsw, Au

In my role I executed key IT initiatives that increased operational efficiency.I managed and upgraded the server, desktop, and client user environments, enhancing system performance and increasing user satisfaction by 35%. Through effective vendor management, I negotiated contracts that led to a 20% reduction in IT costs without compromising service quality. I implemented an ICT and Business Systems Continual Improvement Program, which resulted in a 40% increase in system reliability and significant cost savings. I also led a server consolidation strategy that further reduced costs and enhanced system performance.

Parsippany, Nj, Us

As a Project Manager specialised in eCommerce and Business Layer applications, I take charge of managing B2B partner integrations and eCommerce Hubs. I am also responsible for B2B Cloud Application Development and Product Management, including overseeing the ANZ Project in Oracle to SAP migration. My role extends to Business Application Program Management, ensuring that all projects are delivered on time and meet the defined standards and objectives.

Sydney Olympic Park, Au

Responsible in overseeing teams handling various business-critical applications and projects, including ERP systems such as Financials, CRM, POS, Inventory, and Rostering Systems. I manage ICT software and infrastructure procurement to integrate . My responsibilities also include managing the end-to-end delivery of project management methodologies, overseeing the Business IT IMS, Network WAN/LAN support, ERP and 3rd party application integrations, and vendor development. Additionally, I lead the Business IT Steering Committee, handle vendor & stakeholder management, offer coaching & staff mentoring, act as the escalation point for problem resolution, and oversee custom report writing & development.📢 Major Career Highlights:Leading continuous stadium implementation and transformation of revenue generating POS (20$M PA), Membership CRM (30$M PA), Ecommerce (20$M PA), and supporting integrated ERP, Dashboarding, Time and attendance, and reporting platforms.

East Melbourne, Victoria, Au

📢 Major Career Highlights:Leading 500+ POS Terminal and system installation during 384$M reconstruction of stadium in readiness for 2006 Commonwealth Games.

Brisbane, Qld, Au

Farnborough, Gb

Diploma, Project Management

Certificate Ii In Public Safety, Firefighting Operations

Certificate Iv In Public Safety, Firefighting Supervision - (In Progress)

Certificate Iii In Public Safety, Community Safety (In Progress)

Certificate Iii In Public Safety, Firefighting Operations (In Progress)

Victorian Certificate Of Education