James Hepple

James Hepple Email and Phone Number

Managing Director, Tourism Analytics @ University of Aruba
James Hepple's Location
Aruba, Aruba
James Hepple's Contact Details

James Hepple work email

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About James Hepple

Marketing professional in the tourism industry since 1973. Currently Managing Director of Tourism AnalyticsPresident and CEO of Aruba Hotel and Tourism Association between 2009 and 2018.Awarded Caribbean Hotel Association Executive of the year for 2016 by the CHTA.Worked in the Caribbean since 1983. Director of Tourism for both Curacao and Trinidad & Tobago, Deputy Director of Tourism Bahamas and consultant to the Saint Lucia Tourist Board. Extensive experience of marketing island destinations to the US, Canadian, UK, European, Caribbean and South American markets.Specialties: Tourism statistics, online marketing, hotel marketing, hotel development, airline route development and minimum revenue guarantees, destination marketing, product development, strategic planning, cruise industry relations, hotel operations, trade association management, government relations.

James Hepple's Current Company Details
University of Aruba

University Of Aruba

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Managing Director, Tourism Analytics
James Hepple Work Experience Details
  • Tourism Analytics
    Managing Director
    Tourism Analytics Jul 2018 - Present
    Aruba
    Tourism Analytics is a consulting firm specializing in tourism related projects throughout the Caribbean.
  • University Of Aruba
    Assistant Professor - Faculty Of Hospitality And Tourism Management
    University Of Aruba May 2018 - Present
    Oranjestad, Aruba
    Taught at both the Masters and Undergraduate levels. Responsible for coordinating the MBA program.
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  • Curaçao Hospitality And Tourism Association (Chata)
    Interim Managing Director
    Curaçao Hospitality And Tourism Association (Chata) Nov 2022 - Apr 2024
    Acted as the interim Managing Director of CHATA while the Board identified a new CEO.
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  • Aruba Hotel And Tourism Association
    Ceo
    Aruba Hotel And Tourism Association Nov 2009 - Jun 2018
    Oranjestad, Aruba
    As CEO was responsible for management of a trade association with more than 100 members drawn from Aruba's tourism sector.AHATA's primary responsibility was lobbying on behalf of its members.Director on the Supervisory Board of the Aruba Tourism Authority from 2011 until 2016.Treasurer on the Board of the Aruba Trade and Industry Association since 2010.Chairman of the Aruba Hospitality and Security Foundation since 2012.Treasurer and Board Member of the Caribbean Hotel and Tourism Association since 2012.Director of the Caribbean Society Hotel Association Executives since 2010.Provides support to the Aruba Casino Association.Awarded Hotel Association Executive of the Year by the Caribbean Hotel and Tourism Association 2016.
  • St Lucia Tourist Board
    Consultant
    St Lucia Tourist Board Nov 2007 - Nov 2009
    Castries, St Lucia
    Supported the Chairman, Board of Directors and Director of Tourism of the St Lucia Tourist Board which operated with a US$20 million marketing budget. Primarily responsible for developing and implementing marketing plans as well as supervision of the operating budget. Responsible for developing strategy and implementing programs to attract increased airlift.Project leader responsible for re-branding destination.Extensive involvement in production and marketing of special events.Awarded Top 25 Extraordinary Minds award by HSMAI in 2007
  • Trinidad And Tobago Tourism Development Company
    President & Director Of Tourism
    Trinidad And Tobago Tourism Development Company Aug 2005 - Oct 2007
    Port Of Spain, Trinidad
    Initially appointed as Director of Tourism in August 2005, was appointed as President of the TDC in September 2005. Responsible for all aspects of day to day operations of the 60 person Tourism Development Company which operated with US$20 million budget of which US$12 million was allocated to marketing.Responsible for promoting Trinidad and Tobago as part of their participation in the 2006 World Cup Soccer tournament in Germany which generated between $60 - $70 million in positive publicity for Trinidad and Tobago in the UK, USA, Germany and Holland alone.Part of the 2007 World Cup Cricket organizing committee.Worked with Tobago's House of Assembly to market Tobago overseas.Developed successful domestic tourism campaign.Responsible for numerous product development initiatives especially planning of improvement of Maracas Beach
  • Curacao Tourist Board
    Director Of Tourism
    Curacao Tourist Board May 2001 - Aug 2005
    Willemstad, Curacao
    Responsible for day to day operations of 35 person Tourist Board. Reported to Board of Directors. Initially operated with budget of US$10 million. In 2002 was able to increase this to $14 million.Key achievementsRestructured North American marketing operation. As a result saw 47% gain in visitor numbers between 2001 and 2005.Negotiated US$4 million injection of cash from Dutch government to address drop in business consequent upon September 11 2001 terrorist attacks. This was used in late 2001/early 2002.Negotiated new airlift to the destination.Implemented new marketing programs in Holland and other parts of Europe as well as Venezuela and Colombia.Implemented successful cruise visitor conversion program using DVDsImplemented improved data collection program with redesigned visitor entry card.
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  • Bahamas Ministry Of Tourism
    Deputy Director Of Tourism
    Bahamas Ministry Of Tourism Jan 1995 - Apr 2001
    Nassau, Bahamas
    As Deputy supported Director of Tourism.Responsible for all Planning, Research and Policy Development.Responsible for sales force (1995 - 1997)Responsible for destination website www.bahamas.comResponsible for budget preparation and monitoring.
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  • Bahamas Ministry Of Tourism
    Director Planning & Information Management.
    Bahamas Ministry Of Tourism Mar 1993 - Jan 1995
    Nassau, Bahamas
    Responsible for planning, marketing information and computerization.
  • Bahamas Agricultural And Industrial Corporation
    Consultant
    Bahamas Agricultural And Industrial Corporation Apr 1991 - Mar 1993
    Nassau, Bahamas
    Reporting to the Minister of Agriculture, Trade and Industry was responsible for public relations and related marketing activities.
  • Trust House Forte Hotels
    Director Of Marketing - North America:
    Trust House Forte Hotels Oct 1990 - Apr 1991
    New York, New York Usa
    Developed and implemented marketing campaigns to generate outbound North American traffic to THF hotels worldwide.
  • Trust House Forte Hotels
    Director Of Sales And Marketing, Caribbean And Bermuda:
    Trust House Forte Hotels Jan 1989 - Oct 1990
    Nassau, Bahamas
    Coordinated sales and marketing efforts of six resort and business hotels located in The Bahamas, Bermuda, Jamaica, Barbados and Guyana.
  • Bahamas Ministry Of Tourism
    Planning And Research Consultant
    Bahamas Ministry Of Tourism Apr 1983 - Jan 1989
    Nassau, Bahamas
    Responsible for all market information systems, analysis, and planning.
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  • Thorne Stevenson & Kellogg
    Senior Consultant
    Thorne Stevenson & Kellogg Jun 1979 - Apr 1983
    Ottawa, Ontario, Canada
    Responsible for numerous tourism marketing, policy development, and economic feasibility studies.Worked on projects in Manitoba, Ontario, The Yukon, Barbados, Quebec and Swaziland.
  • Pannell Kerr Forster
    Consultant
    Pannell Kerr Forster Sep 1976 - Jun 1979
    Toronto, Ontario, Canada
    Prepared numerous hotel feasibility and accommodation requirements studies. Worked extensively in Alberta and Newfoundland as well as Ontario.
  • East Midlands Tourist Board
    Research And Development Officer
    East Midlands Tourist Board Jan 1975 - Aug 1976
    Lincoln, England
    Responsible for identifying and publicizing tourism development opportunities throughout the east midlands of England.
  • English Tourist Board
    Executive Trainee
    English Tourist Board Sep 1973 - Dec 1974
    London, England
    Exposed to many areas of the operations of the English Tourist Board culminating in three month posting to the New York office of the British Tourist Authority.

James Hepple Skills

Destination Marketing Strategic Planning Online Advertising Product Development Tourism Hospitality Event Management Hotels Social Media Marketing Leisure Marketing Management Revenue Analysis Hospitality Industry Marketing Strategy Association Management Airline Route Development Event Planning Resorts Sustainable Tourism Trade Shows Cruises Management Budgets Strategy Travel Management Incentives Leisure Travel Vacation Leadership Tour Operators Sales Incentive Travel Online Travel New Business Development Online Marketing Market Planning Integrated Marketing E Commerce Marketing Communications Public Relations Email Marketing Airlines Product Marketing Business Travel Yield Management Digital Marketing Adventure Travel Social Media Marketing Travel Planning

Frequently Asked Questions about James Hepple

What company does James Hepple work for?

James Hepple works for University Of Aruba

What is James Hepple's role at the current company?

James Hepple's current role is Managing Director, Tourism Analytics.

What is James Hepple's email address?

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What is James Hepple's direct phone number?

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What are some of James Hepple's interests?

James Hepple has interest in Politics, Animal Welfare, Environment.

What skills is James Hepple known for?

James Hepple has skills like Destination Marketing, Strategic Planning, Online Advertising, Product Development, Tourism, Hospitality, Event Management, Hotels, Social Media, Marketing, Leisure, Marketing Management.

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